Thank you for choosing to stay at the Renaissance Concourse Atlanta Airport Hotel and providing your honest feedback Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Although it is not listed, and if you wish to have traditional room service we are delighted to do so. Whenever you come back to Atlanta just be sure to ask for the Director of food and beverage and we will be glad to assistOnce again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Atlanta.