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Reviews of Best Western Plus Roswell / Alpharetta

2.5 out of 5
Best Western Plus Roswell / Alpharetta
907 Holcomb Bridge Road, Roswell, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 931 reviews" "
Rating 8 - Good. 284 out of 931 reviews" "
Rating 6 - Okay. 114 out of 931 reviews" "
Rating 4 - Poor. 43 out of 931 reviews" "
Rating 2 - Terrible. 59 out of 931 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff needs to have a designated parking area and not park in front of the handicap spaces. That's my only problem with this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Nelson, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have given it a five rating, but the pillows are way too small for a comfortable sleep. Also, the AC unit is very loud.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean !
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Enjoyed the hot breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Irwin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property overall. Only needs new carpet in the hallway and maintenance to the access box in the rear of the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leo

Liked: Cleanliness, amenities
Fast & easy
Stayed 1 night in Apr 2024

2/10 Terrible

Laronne

Stayed 1 night in Apr 2024

8/10 Good

Tasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very clean room and property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura Itzanami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places
Stayed 1 night in Mar 2024

10/10 Excellent

Laura Itzanami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and good services
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

6/10 Okay

Tisha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was clean and in a convenient location. However, the amenities were not accurate. Pool was dirty and the “gym” had mostly broken equipment. Our room also had coffee that expired over 2 years ago. When we asked for a replacement we were told that all of their stock was the same expiration date. This put me off of trying the morning breakfast. I would not stay again.

10/10 Excellent

Onyinye

Stayed 4 nights in Mar 2024

10/10 Excellent

daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff, breakfast, would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. Maybe the prices could be a little cheaper.
Stayed 1 night in Feb 2024

10/10 Excellent

Perry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Feb 2024

6/10 Okay

Nancy

Stayed 1 night in Feb 2024

10/10 Excellent

Gibson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Muyiwa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, nice staff, and great location. Although no microwave in the room to warm kids food
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and helpful staff
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and close to everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

2/10 Terrible

Kayla

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Nicole on 12 Jan 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Francisca

Business traveller
The room looks old, the bed is too hard to sleep with the mattress and the pillows were too small.
Stayed 2 nights in Jan 2024

2/10 Terrible

LENY'S CLEANING SERVICES

Stayed 1 night in Dec 2023
Response from Bianca on 25 Jan 2024
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

JAMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Gibson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Stayed 1 night in Dec 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Teruji, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Susana, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Nov 2023

8/10 Good

Katie

Business traveller
Liked: Staff & service
The common areas need updating. Just the furniture seems worn out. Overall, the hotel looks like it’s an old hotel. But there were no major issues.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the water fountain and that it was designed to fill water bottles. It was a little creepy to have Old Van Style RV parked near fence. We stayed 7 days and the room was not made up every day. That is okay. Just better to have fresh towels or extra towels. Overall, I am likely to book again.
Stayed 7 nights in Oct 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty clean and the breakfast is okay. The staff is very attentive to the breakfast area and keeps it clean and stocked. There are a few restaurants within walking distance to the hotel. Would recommend this hotel.

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roswell
The Hotel was clean, had a comfortable bed and provided breakfast. The staff was very friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Bobbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Stay was great no issues.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2023

8/10 Good

Andy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management
Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and simple
Nice, clean and simple. I recommended it in terms of value.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sparkling clean, incredibly comfortable
Stayed 1 night in Sep 2023

8/10 Good

Jamie S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023