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Reviews of Hyatt Regency Atlanta Perimeter at Villa Christina

4 out of 5
Hyatt Regency Atlanta Perimeter at Villa Christina
4000 Summit Boulevard, Atlanta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 16 May 2024
How terrific to hear you have had multiple positive experiences with us at Hyatt Regency Atlanta Perimeter at Villa Christina! Thank you for continuously choosing our property and for providing your kind words, Christine. We hope you will be back in town soon!

10/10 Excellent

LILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotelmgmt on 14 May 2024
Thank you for taking a moment to leave us this five-star rating, Lilliam. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 Excellent

Chris, Denver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet, great location and super clean, staff is super nice
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 11 May 2024
We are glad our peaceful atmosphere and secluded yet convenient location ensured a 10/10 stay for you here at Hyatt Regency Atlanta Perimeter at Villa Christina, Chris! Thank you for also complimenting our incredible team! We cannot wait to celebrate them for a job well done! We hope you will return to enjoy us again soon!

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Hotelmgmt on 8 May 2024
Thank you, Tim, for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best stays
Stayed 3 nights in May 2024
Response from HotelMgmt on 8 May 2024
Andy, we're thrilled to hear that your recent stay with us ranks among your best! We strive to create memorable experiences and are so glad we succeeded with yours. It will be our pleasure to welcome you back soon to the Hyatt Regency Atlanta Perimeter at Villa Christina!

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location away from the hustle and bustle of the city but a short drive to all of Atlanta and surrounding areas. Nice and clean property.
Stayed 2 nights in May 2024
Response from HotelMgmt on 8 May 2024
We appreciate your feedback, Ronnie! It's wonderful to know that our location provided a tranquil escape from the city while keeping you close to the action. Thank you for noting the cleanliness of our property as well. We look forward to your next visit and will strive to exceed your expectations again!

6/10 Okay

Shanique, Waterbury

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 3 May 2024
Shanique, we wish we had left a stronger impression during your visit. Thank you, and we're looking forward to possibly welcoming you back in the future.

10/10 Excellent

Bri

Liked: Cleanliness, property conditions & facilities
Wonderful will come again! Thank you
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Bri, it's incredibly rewarding to hear that you had a great stay and plan to return! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We're already looking forward to your next visit!

8/10 Good

An

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I’ve been staying at this hotel several times. Overall, it was a good hotel. The reason I didn’t give it 5 stars is because my room was not very clean when I came this time.
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 22 Apr 2024
An, thank you for your loyalty to the Hyatt Regency Atlanta Perimeter at Villa Christina! While we're glad you've had positive experiences overall, we sincerely regret to learn about the cleanliness issue you encountered during your most recent visit. Your feedback is invaluable, and we will take immediate steps to address this with our housekeeping team. We hope to have the opportunity to exceed your expectations during your next stay.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
It is rewarding to read your stay with us at Hyatt Regency Atlanta Perimeter at Villa Christina was impeccable all around, Thomas. We hope to be your first choice whenever you are back in town!

10/10 Excellent

Leondria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from HotelMgmt on 18 Apr 2024
Your perfect score and kind words are greatly appreciated, Leondria. All of us at Hyatt Regency Atlanta Perimeter at Villa Christina hope you can return soon to enjoy more of our luxuries and comforts!

2/10 Terrible

Shemeka

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant was closed my entire trip which means I had to leave the hotel frequently to get food . They don’t have room service . You have to go down to order food and drinks at the restaurant that is not open . I had one single wash cloth in my room which is insane . It’s just somewhere I will never return . The caribean woman at the front is very rude . I’m just over this hotel . Me and my guest will not be returning or make any recommendations
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 17 Apr 2024
Shemeka, we apologize for the shortcomings during your recent stay. We understand the inconvenience caused by the restaurant closure and the lack of proper linens in your room. We will discuss this with housekeeping to enhance the service and work with our reception team to ensure every guest is treated with the warmth and respect they deserve. We hope you'll give us another chance to provide you with a more enjoyable visit in the future. Thank you for your valuable feedback.

4/10 Poor

Deqa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good location but the rooms need some updating and maintenance. No complimentary water in the room, no complementary coffee in the main entrance by the restaurant in the morning. Small closet in the room 3-4 hangers, by 10am they leave you a note saying you missed your housekeeping service; I can on and on. Didn’t like it and won’t return!
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 17 Apr 2024
Deqa, while we're glad you enjoyed our location, we sincerely apologize for any inconvenience you experienced. Please note that each guest room is stocked with supplies for complimentary coffee, and we regret if this wasn't to your preference. We appreciate your comments about our housekeeping schedule and areas needing updates, and we will address these concerns promptly. Please consider giving us another chance to exceed your expectations during your next visit to the area.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time.The staff was very friendly and the hotel was always clean. Will definitely go back again.
Stayed 5 nights in Apr 2024
Response from HotelMgmt on 16 Apr 2024
Janet, it's terrific to hear that our friendly service and pristine property surpassed your expectations! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We can't wait to have you back for another wonderful experience soon!

10/10 Excellent

Robert

Stayed 3 nights in Apr 2024
Response from HotelMgmt on 3 May 2024
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, Robert!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 10 Apr 2024
Thank you for your five-star rating, Nancy! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Rashun

Stayed 2 nights in Apr 2024
Response from Hotelmgmt on 27 Apr 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Rashun.

10/10 Excellent

NA RANG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very safe!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 8 Apr 2024
Thank you for highlighting the safety of our property! We're delighted to know that you felt secure and well-cared for during your visit. Hopefully, you'll return for another five-star experience soon at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Good

Satyaraju

Liked: Cleanliness, staff & service, property conditions & facilities
High
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 6 Apr 2024
Thank you for your review. We hope to host you again soon here at Hyatt Regency Atlanta Perimeter at Villa Christina!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn’t like were the floor tiles in the shower.
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 3 Apr 2024
We're glad to hear that your stay was generally positive, but we regret that the floor tiles in the shower did not meet your expectations. We appreciate you pointing out this detail, as it helps us focus on areas that might need improvement or updating. Your comfort and satisfaction are important to us, and we will certainly consider your feedback as we continually strive to enhance our guest experience. We look forward to welcoming you back and hope to exceed your expectations in all aspects of your next stay.

6/10 Okay

Sheneak

Travelled with partner
Liked: Property conditions & facilities
Staff is somewhat friendly. It appears their only friendly because its required. It appears as though they really don't want to be bothered by will assist you when needed. I'm not sure who cooks there but breakfast in disgusting. Definitely should find a new cook. Its either over cooked or under cooked. Cleaning staff are kind.
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 3 Apr 2024
Thank you, Sheneak, for taking the time to share your observations and experiences. We are glad to hear that you found our cleaning team warm and attentive, but we are concerned about your perception of the overall friendliness and authenticity of our service team. We aim for all our staff to be welcoming and attentive, so we will look into this matter to ensure our service standards are consistently met with sincerity. Additionally, we take your comments about the breakfast very seriously and will review our culinary team's performance to improve the quality of the meals we offer. We hope to have the opportunity to provide you with a more enjoyable and satisfying stay in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was pleasant and cly
Stayed 1 night in Mar 2024
Response from HotelMgmt on 3 Apr 2024
We loved hosting you here at Hyatt Regency Atlanta Perimeter at Villa Christina and are proud to learn you enjoyed your overall stay! We hope you will be choosing us whenever you are in town, Patrick!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the entire staff was excellent
Stayed 1 night in Mar 2024
Response from HotelMgmt on 4 Apr 2024
We are grateful for your generous compliments about our team here at Hyatt Regency Atlanta Perimeter at Villa Chrisinta. It makes us proud to learn they contributed tremendously to your positive experience and we cannot wait to celebrate them for a job well done! We hope to impress you again in the future, Robert!

6/10 Okay

Raul

The walls in this property are paper thin and can hear everything in the next room through the vents. The room next to us were partying till late at night and fighting over the phone early so sleep was limited!!
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 3 Apr 2024
Raul, we apologize for the discomfort caused by the noise from neighboring rooms. The peace and rest of our guests are paramount, and it is clear that we need to address the sound insulation more effectively. We will look into ways to improve and ensure that our guests can enjoy a quiet and restful environment. We hope to have the opportunity to regain your trust and offer a better experience in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 3 Apr 2024
Michael, receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

10/10 Excellent

LASHONDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Response from HotelMgmt on 1 Apr 2024
Lashonda, thank you for your feedback. We're pleased to hear that you found your stay peaceful. We strive to provide a peaceful environment for all our guests, and we're glad we met your expectations in this regard. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to welcome you back again soon!

8/10 Good

Freddie

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 31 Mar 2024
Thank you for taking the time to rate your stay, Freddie. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 Excellent

Lekevious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 21 Mar 2024
Lekevious, it's great to hear our location was ideal for you. We're eager to welcome you back for another perfect visit at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Good

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place needs some upkeep regarding wear and tear.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 18 Mar 2024
Jean, we're happy to hear you enjoyed your stay, though we apologize if any areas of our property fell short of expectations. We're continually working to make improvements and ensure the best experience possible for our guests, and your feedback is valuable in that process. We hope to welcome you back soon and win you over completely.

10/10 Excellent

T'kayah

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 7 Apr 2024
Thank you for your five-stars, T'kayah. We look forward to your return and hope it's soon!

10/10 Excellent

Markesa

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great. Hotel was nice and conveniently located
Stayed 1 night in Mar 2024
Response from HotelMgmt on 18 Mar 2024
We're grateful for your positive review, Markesa! It's wonderful to know that you enjoyed your time with us and found our location convenient. It will be a pleasure to host you again soon at the Hyatt Regency Atlanta Perimeter at Villa Christina.

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall nice. We were very happy with the size and cleanliness of our room. There were a couple of ladies at the front desk that were very nice and welcoming. (I wish I remembered their names.) And then there were some at the desk who didn’t even greet us, it did not ruin our stay though, we would stay here again.
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 18 Mar 2024
Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina for your recent stay, Brittany! We're glad to hear that you had a pleasant experience and were satisfied with your room's size and cleanliness. We apologize, however, for the lack of recognition from a few of our team members. We'll address this feedback to ensure a consistently warm welcome for all guests. We look forward to your next stay and hope it's soon!

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 12 Mar 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Jason!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am having a great experience so far. Tina and Kiss have been very helpful. Thank you very much
Stayed 1 night in Mar 2024
Response from HotelMgmt on 11 Mar 2024
Sabrina, it's wonderful to hear you're enjoying your experience at the Hyatt Regency Atlanta Perimeter at Villa Christina! Tina and Kiss will greatly appreciate your kind words. We're thrilled to have you with us and look forward to continuing to make your stay memorable!

8/10 Good

Charisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice; however, the shower in the bathroom needs a little attention. The caulking and grout for the tile need to be cleaned better or updated.
Stayed 1 night in Feb 2024
Response from Hotelmgmt on 2 Mar 2024
Charisa, thank you for taking the time to share your feedback about your stay with us. We're pleased to hear that you found our property beautiful, but we apologize for the issues you encountered with the shower. Ensuring that all aspects of our guest rooms are in perfect condition is crucial to us. We take your feedback seriously and will address this immediately with our maintenance and housekeeping team to ensure our standards of cleanliness and upkeep are met. We hope to welcome you back in the future, providing a stay that fully meets your expectations in every aspect.

6/10 Okay

Chermecia

Liked: Staff & service, amenities, property conditions & facilities
Great Customer service
Stayed 1 night in Feb 2024
Response from HotelMgmt on 26 Feb 2024
Thank you, Chermecia, for taking a moment to recognize our team's service. We're delighted to know we made your stay enjoyable and hope to see you again soon for an even more memorable experience.

8/10 Good

Sharonda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy check in, clean rooms, great staff
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 26 Feb 2024
We're thrilled to hear your stay at the Hyatt Regency Atlanta Perimeter at Villa Christina was so seamless and pleasant, Sharonda! Your positive feedback and high rating mean a lot to us. Thank you and we can't wait to see you again soon!

10/10 Excellent

Naomi, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel and great staff. They were friendly, helpful and on top of any concerns. Thank you
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 15 Feb 2024
Providing personal and attentive service is our goal so we are proud to read our team did that during your recent stay, Naomi. Thank you for taking the time to offer your feedback. We would love to host you again anytime here at Hyatt Regency Atlanta Perimeter at Villa Christina.

10/10 Excellent

Shania

Stayed 3 nights in Feb 2024
Response from HotelMgmt on 21 Mar 2024
It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Shania.

10/10 Excellent

Dettrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotelmgmt on 14 Feb 2024
There is nothing better than earning a perfect score from a valued guest, Dettrick! Thank you and we hope to see you again soon.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Somona
Well kept. Staff was friendly and professional. Great location.
Stayed 1 night in Feb 2024
Response from HotelMgmt on 13 Feb 2024
Marcia, it was wonderful to have you as our guest at the Hyatt Regency Atlanta Perimeter at Villa Christina! We're grateful for your high rating and positive comments regarding our terrific location and attentive service. We can't wait to have you back for another exceptional stay with us!

10/10 Excellent

Kelee

Business traveller
Liked: Amenities
Nice staff, clean and comfortable room
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 12 Feb 2024
Kelee, thank you for acknowledging our dedicated staff and the cleanliness and comfort of your room. We're delighted to know you had a pleasant stay! Please allow us to welcome you back soon to the Hyatt Regency Atlanta Perimeter at Villa Christina.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Hotelmgmt on 12 Feb 2024
Thank you for your positive feedback, John! We're so glad you enjoyed your time with us. We hope to see you again soon for another great stay at the Hyatt Regency Atlanta Perimeter at Villa Christina!

8/10 Good

pamela, Atlanta

Travelled with group
Liked: Cleanliness, staff & service
Very basic room. No USB ports and some wall outlets did not work. Strikes me as an older property that has been well maintained. Service desk staff is ridiculously polite and professional and helpful. Absolutely love the location.
Stayed 1 night in Feb 2024
Response from HotelMgmt on 12 Feb 2024
Pamela, thank you for your feedback. We're sorry about the inconvenience with your room's amenities but glad you enjoyed our excellent service and prime location. Please know that your comments will be addressed promptly by our maintenance team. We look forward to another chance to impress you completely during your next visit to the area.

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotelmgmt on 7 Feb 2024
Thank you for rating your stay, Shaun! We hope to be your preferred property whenever your travels bring you to the area.

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice, just a little too far away from more action for me. I could see how others would definitely like being away from crowded area - i just happen to like them when thy are crowded.
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on 10 Feb 2024
Thank you, Garrett, for sharing your thoughts on your recent stay. It's great to hear that you found your experience wonderful, even though the location was a bit further from the areas you preferred. Your perspective highlights the diversity of guest preferences, with some enjoying the tranquility away from the crowds and others, like yourself, seeking the vibrancy of more populated areas. We appreciate your understanding and the insight that our location offers a peaceful retreat, which might be exactly what others are looking for. We hope to have the opportunity to welcome you back in the future, perhaps exploring different ways to connect you with the lively experiences you enjoy. Thank you again for choosing to stay with us and for your valuable feedback.

8/10 Good

Adebola

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet, and neat
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 7 Feb 2024
Thank you, Adebola, for choosing to stay with us at the Hyatt Regency Atlanta Perimeter at Villa Christina! We're thrilled to hear that you enjoyed our tranquil surroundings and beautiful property. It will be our pleasure to host you again soon!

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from HotelMgmt on 5 Feb 2024
Kimberley, we're thrilled that you enjoyed your stay! Thank you for choosing us and sharing your five-star review. We can't wait to welcome you back to the Hyatt Regency Atlanta Perimeter at Villa Christina!

2/10 Terrible

CTafari

Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 20 Mar 2024
Guest satisfaction is very important to us, CTafari, and it's clear from your rating that we fell short. We hope to have another opportunity to welcome you back for a better experience.

10/10 Excellent

Yina

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staffs
Stayed 5 nights in Jan 2024
Response from HotelMgmt on 5 Feb 2024
Yina, we're delighted that our team's warm hospitality made your stay enjoyable! It was a pleasure having you as our guest, and we can't wait for your return visit.