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Aparthotel

Rakuten STAY Atami

3.0 star property
Hotel with a rooftop terrace, a short walk to Atami Sun Beach

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Photo gallery for Rakuten STAY Atami

Enjoy a panoramic sea view from the large window, relax in the comfortable seating area, and unwind at the sleek bar.
Step into a welcoming space with a wooden staircase, seating area, and lush greenery.
Relax by the fire pit in a rooftop seating area with city views.
Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and armchairs, offering a view of the sea and coastline.
Enjoy city views from the large window and relax on the balcony with bar seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite Room(92) No-pets allowed/1off-site parking lot

Relax in a spacious room with a large bed, sofa, and ocean views from the balcony.

Suite Room(92) No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Enjoy city views from the large window and relax on the balcony with bar seating.

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Highlights

Lanai
Separate dining area
Air conditioning
Mini-fridge
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for 2 Double Beds Room No-pets allowed /1off-site parking lot

Relax in a spacious room with a large bed, wall-mounted TV, and seating area with a view of the outdoors.

2 Double Beds Room No-pets allowed /1off-site parking lot

8.8 out of 10
Excellent
(3 reviews)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Dog friendly/1off-site parking lot

Enjoy a comfortable stay in this stylish room with two single beds, a flat-screen TV, and a kitchenette.

Twin Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Bunk bed Room No-pets allowed/1off-site parking lot

Cozy retreat with a bunk bed arrangement, wooden table, and a forest-inspired painting.

Bunk bed Room No-pets allowed/1off-site parking lot

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

Two large beds with white linens, a desk, and a chair, set against a backdrop of a large window with an outside view.

Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Toilet with electronic bidet
Hairdryer
Private bathroom
Microwave
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Relax in a compact room with a bunk bed, bedside table, and sea view.

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Bunk bed Room Dog friendly/1off-site parking lot

Cozy hotel room with a bunk bed and a lower bed, a wooden table, and a framed photograph on the wall.

Bunk bed Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Room(91) No-pets allowed/1off-site parking lot

Enjoy a serene view of the marina and bridge from this room's large window.

Suite Room(91) No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Room No-pets allowed/ 1off-site parking / Non Smoking

Two single beds with white linens and a wooden headboard, set against a city view.

Room No-pets allowed/ 1off-site parking / Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Toilet with electronic bidet
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Suite Room 91（No-pets Allowed／1off-site Parking）

Enjoy a serene view of the water from this stylish room, featuring a comfortable bed and a sofa.

Suite Room 91（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Hollywood Twin Room（No-pets Allowed/1off-site Parking）

Relax in a spacious room with a large bed, desk, and window offering a view of the outdoors.

Hollywood Twin Room（No-pets Allowed/1off-site Parking）

  • Sleeps 2

View all photos for 2 Double Beds Room（No-pets Allowed／1off-site Parking）

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

2 Double Beds Room（No-pets Allowed／1off-site Parking）

  • Sleeps 4

View all photos for Dog-friendly Bunk Bed Room（1off-site Parking）

Cozy room with a bunk bed, TV, and dining area.

Dog-friendly Bunk Bed Room（1off-site Parking）

  • Sleeps 6

View all photos for Triple Room（No-pets Allowed／1off-site Parking）

Relax in this stylish room with two single beds, a seating area, and a large window offering a view of the outdoors.

Triple Room（No-pets Allowed／1off-site Parking）

  • Sleeps 3

View all photos for Suite Room 92（No-pets Allowed／1off-site Parking）

Experience the unique design of this hotel room, featuring a large bed, seating area, and staircase leading to additional space.

Suite Room 92（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Bunk Bed Room（No-pets Allowed／1off-site Parking）

Cozy retreat with a bunk bed, two single beds, and a small table for a comfortable stay.

Bunk Bed Room（No-pets Allowed／1off-site Parking）

  • Sleeps 6

View all photos for Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

Enjoy a sea view from the bunk bed in this compact room with a dining area and large window.

Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

  • Sleeps 3

View all photos for Dog-friendly Twin Room（1off-site Parking）

Two single beds with white linens, each flanked by a nightstand with a lamp, are positioned in this stylish room.

Dog-friendly Twin Room（1off-site Parking）

  • Sleeps 2

View all photos for Suite 93（No-pets Allowed／1off-site Parking）

Bathroom features a large mirror, white tiled wall, and a window with a towel rack and storage basket.

Suite 93（No-pets Allowed／1off-site Parking）

  • Sleeps 6
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About the area

Map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023

What's nearby

  • Atami Sun Beach - 9 min walk - 0.8 km
  • Atami Castle - 11 min walk - 0.9 km
  • Atami Plum Garden - 2 min drive - 1.7 km
  • Acao Forest - 3 min drive - 1.4 km
  • MOA Museum of Art - 5 min drive - 2.7 km

Getting around

  • Atami Station - 19 min walk
  • Tokyo (HND-Haneda) - 109 min drive

Restaurants

  • ‪熱海山口美術館 - ‬3 min walk
  • ‪ほっともっと - ‬3 min walk
  • ‪熱海 Muddy Cat - ‬3 min walk
  • ‪サンレモカフェ - ‬4 min walk
  • ‪呑食家橋三 - ‬4 min walk

About this property

Rakuten STAY Atami

Hotel near Atami Sun Beach
An indoor mineral hot spring (onsen), a rooftop terrace and laundry facilities are just a few of the amenities provided at Rakuten STAY Atami. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A vending machine, smoke-free property and coworking spaces
  • A lift
Room features
All guest rooms at Rakuten STAY Atami offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Changing tables, highchairs and children's dinnerware
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Lanais, mini fridges and microwaves

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Changing table
  • Children's dinnerware
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

Frequently asked questions

Is Rakuten STAY Atami pet-friendly?

Yes, this hotel allows dogs (limit 2 total).

How much is parking at Rakuten STAY Atami?

This hotel doesn't offer parking.

What time is check-in at Rakuten STAY Atami?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Atami?

Checkout is at 11:00 AM.

Where is Rakuten STAY Atami located?

Situated in Atami, this hotel is within a 10-minute walk of Atami Kaihin Park and Atami Sun Beach. Kiunkaku Former Ryokan and Atami Castle are also within 15 minutes. Atami Station is 19 minutes by foot.

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Rakuten STAY Atami Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 141 reviews
Rating 8 - Good. 48 out of 141 reviews
Rating 6 - Okay. 11 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kheng Yuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Stayed 2 nights in Jun 2025

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
It is clean and very easy to use, which is appealing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Reiko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Stayed 1 night in Apr 2025

10/10 Excellent

Caridad

Liked: Cleanliness, property conditions & facilities, communication
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Stayed 1 night in Jan 2025

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unattended front desk, check in on tablet was challenging. large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Chin Ling

Liked: Cleanliness, amenities, property conditions & facilities, communication
Free flow of drinks and snacks at the bar at level one
Stayed 2 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Terrible check in process. Was supposed to have a code emailed to me to access the front door since there is no front desk. Never got it, even as I write this 7 days later I still have no communication from them. Thankfully a nice guest let us in after we wandered around Atami for 2 hours. We had to check in on an iPad, and that was awful too. Again, information that they should have sent me already was not in my inbox so I had to call a virtual assistant and check in took nearly 20 minutes when it would’ve been much easier to just have a front desk person. I understand that being a foreign tourist there might’ve been some difficulties, but all the Japanese tourists were in the same boat we were. So that’s on the hotel. And it’s really a shame, the hotel was beautiful. Spotlessly clean, nice amenities and pretty rooms. But my god, build a front desk.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Communication

Unclear how the hotel operates before booking

This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
Stayed 2 nights in Apr 2025

8/10 Good

Wie Hoa

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room with a balcony sea view, free coffee!

Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Stayed 3 nights in May 2024

6/10 Okay

Atsuko

Liked: Property conditions & facilities
I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kensuke

Liked: Cleanliness, amenities, property conditions & facilities
館内は綺麗で清潔。スタッフとの接点は必要最低限で、それも気楽で良い。館内への入館も部屋への入出も4桁のパスワードキーなので、非常に楽。部屋から、ロビーと大浴場、屋上のアクセスも良く自由にできて、とても良かった。ペット可の部屋利用したが、ペット用に必要な物取り揃えられていてた。
Stayed 1 night in Aug 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
目の前に花火が見えて最高でした。チェックインの際のタブレットの操作と、何度かオペレーターとやりとりをしなければならないのが煩わしい気もしましたが、施設は最高でした。
Stayed 1 night in Jul 2025

8/10 Good

かな

Liked: Cleanliness, amenities
全体的には満足です。ルームウェアの毛玉が気になり、清潔感がなかった。
Stayed 1 night in Jul 2025

8/10 Good

Junichiro

Liked: Cleanliness, property conditions & facilities
目の前がオーシャンビューで、部屋もオシャレ。 男性はサウナ、女性は寝転がる温泉になっていて、お風呂も楽しめました。 カウンターではお酒やおつまみを無料で提供してくれるのも満足度が高いです。 欠点は、部屋の湿度がとても高くて終始ドライにしないといけないところです。それ以外は満足です。
Stayed 2 nights in Jul 2025

10/10 Excellent

YUKIKO

Liked: Cleanliness, property conditions & facilities, communication
とても素敵なホテルです。周りには美味しいお店がたくさんあります。お気に入りの宿になりました。
Stayed 1 night in Jul 2025

10/10 Excellent

YUKIKO

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もキレイでバルコニーからの眺めもよく、飲み物やソフトクリームまであり、素敵な旅行になりました。また来たいと思います
Stayed 1 night in Jun 2025

10/10 Excellent

AKIHIRO

Stayed 1 night in Jun 2025

6/10 Okay

Aya

Stayed 1 night in Jun 2025

10/10 Excellent

はるか

Stayed 1 night in May 2025

8/10 Good

ヨシノリ

Liked: Cleanliness, amenities, property conditions & facilities
ホテルはとてもキレイでした。犬がそのまま乗れるエレベーターがあって良かったです。
Stayed 1 night in May 2025