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"Clean well appointed room"

"The room was great. Very clean, quiet, and near the airport. My partner didn’t have a good experience with the bar (bartender gave the wrong drink, despite repeating the correct order several times), and then the bartender closed the bar nearly 30 minutes earlier than tha posted time, so the correct drink was never provided."

"Very convenient from Heathrow T5"

"One bed sheets were not clean upon arrival, but swiftly changed our room!"

"Simple and good "

"They have a nice room, good internet and and well mannered staff"

"Breakfast was quoted for 6 gbp on the phone (as a courtesy) the night before since we were part of a wedding group. However the price drastically changed to 25 gbp with a 20% discount on my enquirythe following day.. I was given 2 free drinks coupon but was it was good for soda or a beer. What a racket ;( "

"Fantastic area! Our first time at The Drey and it won't be our last! The staff was very friendly and helpful. Loved the app to access the outer doors and our room. We requested housekeeping just one day of our stay, but it was excellent. "

"Great property right next to the Hammersmith tube station, which made travel into city center of London super easy. The check-in was a bit confusing because they had a ground floor that was the main entrance and then the 1st floor where you check-in but could also access a couple of different ways. We took public transportation to the hotel from Heathrow so walked to the hotel from the tube station and couldn't find the ground floor entrance from the exit we took out of the tube station that first day. We figured out the layout pretty quickly though. The rooms were clean and updated and the restaurant was solid. We opted to have cleaning service every other day, in which they gave us some drink vouchers as compensation for being more environmentally conscious. The only complaint was that the elevators were always crowded so we opted to take the stairs nearly every time because it was hard to catch an empty one. "