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Reviews of SG Premium Resort

3 out of 5
SG Premium Resort
Nairobi Road, Arusha

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rafiki, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good facilities
Attentive staff, good food, a small pleasant pool and clean rooms/public areas. A little out of the centre of Arusha but most things a short ride away.
Stayed 2 nights in Oct 2017

6/10 Okay

Veer

Liked: Staff & service
Disliked: Room comfort
Wifi not working. Hotel is not really that premium.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business trip
I stayed at the SG Premium Resort for three nights on business. The rooms were very nice and incredibly clean, and the staff were quite attentive. The restaurant hotel was one of the best I've experienced in East Africa, and they make a fantastic curry! I would highly recommend the hotel for anyone looking for a mid-range option. The only negative I can think of would be their lack of clear coordination services for airport shuttle, safari, etc. We managed to get by just fine without it, but it would be an excellent feature to add in the future!

4/10 Poor

Verified traveller

Disliked: Staff & service
Average
Number of room fixtures not working, wifi and tv. Was moved rooms but quality of room was not the same as the original. Breakfast is ok without being spectacular

8/10 Good

emma, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, although still being finished the work didn't affect my stay. Great size, clean room. Compared to other hotels I stayed at in Tanzania this was very nice and I would recommend.

10/10 Excellent

Rafal, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and affordable hotel near the centre of Arush
Excellent service, nice rooms in art deco style and friendly personel.

10/10 Excellent

Rafal, Warszawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in good location in Arusha
SG premium resort is a nice hotel with modern interiors. The Staff is very keen and helpful and always fullfils your wishes. I recommend it to everyone.

10/10 Excellent

Eve, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property, off the noisy neighbourhood
Overall really satisfied. Awesome rooms, food ok, remote from restaurants.i recommend this hotel for a night on your way to safari or upon return.

6/10 Okay

Cheri, Bay Area, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would have been perfect if...
The room was great. Very modern furnishings, luxurious beddings. I heard a knocking type noise the whole time I was there which was annoying. The breakfast had a lot to offer in terms of variety but the food was only fair. I'm sure the fresh omelets were great but I didn't try those. The coffee was good! And I had room service which was really good. Spaghetti Bolennaise was excellent. The staff was helpful. Overall it was a good stay except for the noise I kept hearing which the staff couldn't fix.

8/10 Good

Qamar, Saratoga, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but hard to find.
We stayed one night before going on safari, hotel nice room clean and comfortable, we ate the dinner and breakfast, food was excellent. We would stay again if passing through Ausha.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iroko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tribe to be...
The hotel has great potential and I think the owners/managers have the best will in the world. This hotel reminded me strongly of the Tribe hotel in Nairobi but where the Tribe has a strong confident hand in their interior decor this has many wobbly bits, but with the best intent; quite hideous gigantic plastic looking made in China (not that everything from China is bad, far from it but there is a cheap ugly end to the market and whoever 'added bits' to the interior concept has captured this end of the market,). However everything else was great; had a few wobbly moments as we were driven through what appeared a down market shopping mall amid warnings from our taxi driver tht we had chosen a " poor' hotel. Retrospectively, it's clear the driver was working for another hotel and this was a strategy to put us off; our rooms were scrupulously clean, well-aired, the staff polite and helpful and breakfast was very good. In fact we arrived a few minutes after 10 when breakfast was over, yet they didn't hesitate to serve us. I recommend this hotel highly, although it's still in the process of bring completed, but someone needs to get hold of those hideous vases, buy some decent art and this hotel will rock!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to escape the madness of the city
Resort is surrounding by the chaos of Arusha, however is behind a gate and security. The front of the entrance to the resort is under construction that is not a good first impression, however I learned this would be the new Reception and lobby area. The rooms were very modern and clean; minimal amenities but wi-fi was not reliable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for everyone
Hotel still under finalisation but no problem about the construction. Only one minor point the alarm is beeping the whole night and you have to insist more than once to put it off, but it was done. Excellent hotel, and good food.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great value and quality
great room quality and bed, room barely finished - half the hotel is a building site but no noise to disturb sleep and friendly efficicient staff. Amazing quality and value for Arusha - paid more for worse in Nairobi.

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
SG Resort
We had one night here before our safari. We had a room in the new section which was very nice. Our room had no water and when we notified the front desk they offered to move us. We chose to stay in our room but were given a key to use another bathroom for showers. Breakfast was very good.

8/10 Good

simba

Liked: Cleanliness, property conditions & facilities, room comfort
SG resort before safari
the room was very nice,ours had a giant bed,the meals were quite niceand reasonably priced specially fish with rice for 10000tzs,20 minutes walk or 5 dollar taxi ride to the centre of Arusha.Half the staff were friendly and polite,the other half weren't well mannered.however some staff were very helpful for instance,when the wifi stopped working properly(normal in Tanzania) one of the IT staff fixed quickly and come to our room to check the internet connection.On the other hand,We askedfor a wakeup call and taxi for the airport and neither were organised as promised .overall the hotel is being nicely renovated and we had comfortable stay before and after safari.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern convenience and great value.
Clean modern hotel with wi-fi and nice big rooms and bathrooms. Excellent value for money.

10/10 Excellent

Eleanor, Atlanta, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to rest, relax, and unwind.
We were amazed at the style and elegance of this affordable hotel. It was clean, quiet and full of lovely things to satisify the most discerning guest. Our room was fabulous, especially the hugh soaking tub and separate shower. Housekeeping kept our room spotless each day and the restuarant staff was so friendly, yet very professional. I appreciated the internet cafe and the more-than-expected breakfast buffet each morning. After having dinner in the restuarant on the first night, we decided not to try to find other places in which to eat; we dined there each night of our week's stay and were never disappointed. The food was excellent. Every staff member made every effort to insure that we were pleased and satisfied. When we come to Arusha again, we will not hesistate to return to the S-G Resort. I'd give it five stars in all areas.

2/10 Terrible

seokjoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시는 가지말곳
밤에는 음악소라에 시끄럽고 주변에는 다닐곳도 없고 침대엔 벌레들이 있어서 밤새 벌들하고 싸우고 물리고 슬리퍼제공, 타월제공도 미비하고 TV도 잘안켜져서 몇번식 보완요청하고 가격대비 최악의 호텔이네요
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Very spacious, well equipped rooms! Great service, comfortable for business stays. Second part of hotel under construction - will be finished Summer 2016 - no noise or interruptions.

4/10 Poor

Lucía, Madrid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a place to go
Bad restaurant, they brought us the food 50' after ordering. Food wasn't good There was a hole in the bathtub flooding the bathroom.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Thomas, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Business-Hotel in Arusha in versteckter Lage
Das SG Premium Resort ist ein gutes Business-Hotel in Arusha. Große, sehr saubere und modern eingerichtete Zimmer. Die Angestellten freundlich und hilfsbereich. Die Restaurantleistung finde ich sehr gut. Im Moment (Nov. 2014) finden Sanierungs- und Neubauarbeiten statt, die das Hotel etwas verwinkelt erscheinen lassen. Lärm- oder Geruchsblästigungen waren während meines Aufenthalts nicht zu verzeichnen. Das Hotel liegt noch zentral in Arusha (an der Straße nach Namanga, Kenia), allerdings versteckt hinter einer Tankstelle und kleiner schlecht zu findender Beschilderung. Zudem ist es auf einigen Buchungs- und Webseiten an der falschen Stelle auf der Karte markiert. Es liegt an der Kreuzung von Namanga Road (A104) und der Nairobi Road (die nicht Richtung Nairobi führt!). Das ist aber wirklich auch der einzige Mangel dieses Hotels.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bien pour une nuit
Chambre confortable et spacieuse mais pas encore totalement finie principalement dans la salle de bain. Travaux encore en cours. Personnel avenant et sympathique. Restaurant de l'hôtel moyen mais personnel souriant.

10/10 Excellent

yoomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

John, New york

Liked: Cleanliness, room comfort
Disliked: Staff & service
Comfortable rooms but bad room service
Resort is surrounding by the chaos of Arusha, however is behind a gate and security. The room service is very poor. You have to remind the order several times Before you can get it. The ongoing Construction makes the first impression not very excited but once you enter the room you are surprised. Very Clean rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gutes Hotel in sicherer Lage
Modernes Hotel in zentrumsnaher Lage, mit Sicherheitstor. Im Eingangsbereich noch etwas Baustelle, aber kein Baulärm im Zimmer. Sehr große Betten, guter Komfort, auch wenn an einigen Kleinigkeiten der afrikanische "Standard" spürbar ist (tropfender Wasserhahn, Taxi wurde zur Abholung an falschen Flughafen geschickt, statt einem Doppelzimmer haben wir erst mal 2 Einzelzimmer bekommen)

6/10 Okay

Bente Vold Klausen, Fredrikstad

Liked: Cleanliness, staff & service, room comfort
Greit for 1 natt!
Helt greit for bare en natt. Rommet var stort og rent. Betjeningen var hyggelig, men litt sløve. Maten var ikke noe å skryte av.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
オールマイティ
入口はわかりにくいけど、中に入ると別世界。 隠れ家。 プールもあり。 すぐ横のガソリンスタンドのにコンビニがあり、何でも揃う。

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Fint hotel for en eller 2 overanatting
Hotelet ligger på det værste stedet i Arusha.Ikke anbefalles å gå ut fra hotels området uten bil. Hotelet er under oppusing,men rommene ser virkelig fantastisk ut.!! Vi fikk en suite med stor badekar og en kingsize seng. Aircondition,TV.Safe og ok frokost. Vi spiste også middag på restaurant om kvelden og maten var veldig god og ikke minst veldig veldig billig.. Svømmebasseng så veldig stusselig ut og ligger rett på parkeirngsplass. Ingen bader der.Om et år eller 2 tror jeg hotelet blir veldig veldig bra.

4/10 Poor

Françoise

Disliked: Cleanliness, property conditions & facilities
Ne pas y aller
Je n'y retournerai pas et ne le recommanderai pas

10/10 Excellent

Sieneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ik vond het heel goed, betaalde een hele lage prijs, omdat ze nog bezig zijn met bouwen, waardoor ze om half acht gingen timmeren, maar aangezien ik hier toch verbleef voor werk was het helemaal goed. Als je voor je vakantie gaat en niet van vroeg opstaan houd zou ik aanbevelen dit hotel te bezoeken wanneer ze helemaal klaar zijn met de verbouwing want het is en wordt super mooi.

10/10 Excellent

Schmidt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht in Zentrumsnähe
Hoher Qualitätsstandard und ausgezeichnetes Preis-Leistungsverhältnis,moderne sehr ansprechende Ausstattung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusta
En remodelación. Algo lejos del centro. Gente de negocios.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très moderne et confortable
excellent rapport qualité-prix hôtel tout confort