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New Orleans Hotel

3.5 star property
Inn in Arrowtown with free parking

Choose dates to view prices

Photo gallery for New Orleans Hotel

Experience the classic charm of this historic hotel, featuring a prominent signboard and multiple rooms with a clear view of the surrounding area.
Cozy living room with a fireplace, comfortable armchairs, and a coffee table.
Enjoy a drink at the hotel's bar, where wine bottles and glasses are carefully displayed.
Cozy retreat with a neatly made bed, wall-mounted lighting, and a comfortable chair.
Cozy living space with a sofa, coffee table, and side table, featuring a television and door to an outdoor area.

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Parking included
  • Business services
The current price is RM879
RM1,011 total
includes taxes & fees
24 Jul - 25 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 Queen Bed

2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
TV
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Apartment

Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
2 bedrooms
Hairdryer
Microwave
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
27 Buckingham Street, Arrowtown, 9302

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.3 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.5 km
  • Tobins Track - 10 min walk - 0.9 km
  • Millbrook Resort Golf Course - 3 min drive - 1.9 km
  • Arrowtown Golf Course - 4 min drive - 2.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 19 min drive

Restaurants

  • ‪Coronet Peak - ‬20 min drive
  • ‪The Fork and Tap - ‬2 min walk
  • ‪Patagonia Chocolates - ‬1 min walk
  • ‪Provisions of Arrowtown Cafe - ‬3 min walk
  • ‪Amisfield Winery & Bistro - ‬6 min drive

About this property

New Orleans Hotel

Property highlights
A terrace, a fireplace in reception and a bar are just a few of the amenities provided at New Orleans Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and meeting rooms
  • ATM/banking services
Room features
All guest rooms at New Orleans Hotel include comforts, such as laptop-friendly workspaces and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
More amenities include:
  • Shared bathrooms with showers and hairdryers
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English

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  • Free WiFi
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The price is RM477
RM565 total
includes taxes & fees
6 Aug - 7 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

Is New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at New Orleans Hotel?

As of 23 Jul 2025, prices found for a 1-night stay for 2 adults at New Orleans Hotel on 24 Jul 2025 start from RM 878.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Orleans Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at New Orleans Hotel?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at New Orleans Hotel?

Checkout is at 10 AM.

Where is New Orleans Hotel located?

Situated in Arrowtown, this inn is steps away from Off The Wall Gallery, Lakes District Museum and Arrow River. Arrowtown Chinese Settlement and St Patrick's Catholic Church & Mary MacKillop's Cottage are also within 5 minutes.

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New Orleans Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 221 reviews
Rating 8 - Good. 90 out of 221 reviews
Rating 6 - Okay. 43 out of 221 reviews
Rating 4 - Poor. 26 out of 221 reviews
Rating 2 - Terrible. 9 out of 221 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

6/10 Okay

RYOTA

It was OK.
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

2/10 Terrible

jo

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Tony and Linda

Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities
Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for one night stay

The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ng?u

Liked: Cleanliness, staff & service, property conditions & facilities
Good. But you should check in before 9PM.
Stayed 2 nights in Apr 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

8/10 Good

Julien

Liked: Staff & service, property conditions & facilities, room comfort

Logement plein centre historique, bien un peu cher

Adresse dans le centre historique d'arrowtown, sympa et calme pour une soiree. Accueil moyen au bar. Nous avons été surclassés dans une chambre toute équipée a l'étage avec salle de bain séparée, parfait ! Une petite remise au gout du jour serait nécessaire mais cela fait l'affaire. Nous n'avons pas diner au pub brasserie. Rapport qualité prix moyen
Stayed 1 night in Feb 2025

8/10 Good

Sibylle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Feb 2025

10/10 Excellent

LIN MENG CHIA

Stayed 1 night in Jan 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025