"The staff and cleanliness are top notch. It’s nice having a coffee bar right in the lobby. The rooms are small, especially when considering we booked a “studio”. Beds are pretty comfortable. The location is incredibly central and walkable to a lot as well as right on the bus lines.
The temperature control is a facade. I booked this place because it has air conditioning and we were staying late August. The temperature control panel is just a dummy screen to make you think that you have control. It wouldn’t go below 19C. We set it there knowing it was over 80F in the room and nothing ever kicked on. The room was hot and sticky. Opening the window at night meant that you dealt with the sounds of the city which included a constant very loud ringing sound. Like, it was present for at least the last 24 hours of our stay. There were quite a few junkies shooting up right under our window and talking loudly.
I went to Primark and paid for lighter bed coverings to try for better sleep the last three nights of our trip.
I also saw that they have coffee machines available. Yes, they have 3-4 of them. 3 were lent out to long term stays and we were told to check back after 2pm our second day only to find out that the 4th was returned and checked out again.
Don’t advertise amenities like air conditioning and coffee machines if they aren’t available.
The room isn’t prepared for even the most basic cooking if you haven’t already guessed this by the lack of coffee machine."