Hotels near Arena Valle de Guadalupe

"perfect place , the receptionist was very sweet and helpful. made my stay easy and enjoyable. The hot tub was perfect. also loved they had a beautiful restaurant next door with great food "

"Limpio , cama confortable. "

"Staff was great"

"My experience at this resort was very disappointing. The property is practically empty; there were only 1 or 2 staff members and, from what we could see, no other guests. From the beginning, we were given incorrect information. We were told that breakfast started at 8:30 a.m., but when we arrived at the restaurant, we were informed that it did not start until 10:00 a.m. After waiting for an hour, the employee named Angel finally informed us that there was actually no chef available and that breakfast would not be served. We were made to waste our time without receiving clear information from the start, which demonstrates a lack of organization and professionalism. Additionally, the jacuzzi is very poor. The water is not hot at all; it is barely lukewarm, which is completely disappointing for a resort that advertises this amenity. The main restaurant was closed, and we were not informed of this until after we received our reservation confirmation email. This type of information should be clearly communicated before a guest finalizes their booking, as it is an essential service within a resort. During our stay, there was also no room service or housekeeping provided. At other resorts, housekeeping typically stops by at least to make the beds or tidy the room, but in this case, no service was provided at all. The experience fell far below what was promised and did not meet the minimum standards expected of a resort. I would not return and would not recommend this property."

"We really enjoyed our stay here. The room was spacious and comfortable, with nice design touches. The coffeemaker and mini fridge are great amenities. We didn’t get a chance to use it, but the private balcony was really welcoming. The common areas are lovely, and the fact that they’re largely covered will be great in warmer months. We enjoyed breakfast and chatting with the other guests, and the nice sense of community here. We’ll be back!"

"I chose the room furthest from the restaurant with the reputation of being extremely loud, and it was still extremely loud. They partied past midnight. Also, many reviewer mentioned the hot water issue, and it's sadly true. They use an on-demand water heater and it functioned poorly. We stayed on Valentines day and we couldnt get the hot water to stay on for at least 5 minutes. It would get scorching hot and then ice cold. Definitely not worth $180 a night to put up with these 2 issues. "

"Yes"

"Perfect!"

"Beautiful property. Poor service. Heather broke at midnight and froze all night "