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Terminal Neige - Totem

3.0 star property
Slopeside fun with full-service spa and restaurant

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Photo gallery for Terminal Neige - Totem

Outdoor spa tub
Terrace/patio
Flat-screen TV
2 bedrooms, premium bedding, in-room safe, desk
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Queen Bed (Mountain)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Mountain)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

2 bedrooms, premium bedding, in-room safe, desk

Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite

2 bedrooms, premium bedding, in-room safe, desk

Family Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Private bathroom
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Loft

In-room dining

Loft

Highlights

Separate dining area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
2 bedrooms
  • 149 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room

2 bedrooms, premium bedding, in-room safe, desk

Club Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Balcony

2 bedrooms, premium bedding, in-room safe, desk

Club Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Forum)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Forum)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Aup de Veran Ski Lift - 5 min walk - 0.4 km
  • Grandes Platières Ski Lift - 5 min walk - 0.4 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Magland Station - 31 min drive
  • Geneva International Airport (GVA) - 86 min drive

Restaurants

  • ‪La Pente à Jules - ‬11 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬3 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

Terminal Neige - Totem

Hotel near Grandes Platières Ski Lift
Located close to Aup de Veran Ski Lift, Terminal Neige - Totem provides a terrace, a fireplace in reception and a bar. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and ski passes. Treat yourself to a body wrap, reflexology or a facial at the on-site spa. The on-site Regional cuisine restaurant, Friendly Kitchen, offers breakfast, lunch, dinner, light fare and children's meals. Enjoy the gym, as well as activities such as snowboarding. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Other perks include:
  • Buffet breakfast (surcharge), a TV in reception and a banquet hall
  • 1 meeting room, multilingual staff and a lift
  • Outdoor furniture, luggage storage and a 24-hour front desk
Room features
All 96 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 19 June 2025 to 11 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

Is Terminal Neige - Totem pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Terminal Neige - Totem?

This hotel doesn't offer parking.

What time is check-in at Terminal Neige - Totem?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM.

What time is check-out at Terminal Neige - Totem?

Checkout is at noon.

Where is Terminal Neige - Totem located?

Located in the mountains, this ski-in/ski-out hotel in Araches-la-Frasse is within a 10-minute walk of Grandes Platières Ski Lift and Aup de Veran Ski Lift, and close to winter sports, such as cross-country skiing and snowshoeing. Samoens Ski Resort is 28.9 mi (46.5 km) away.

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Terminal Neige - Totem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great stay and everything on your doorstep. Would stay again!
Stayed 4 nights in Mar 2025

10/10

I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
Stayed 2 nights in Dec 2024

10/10

Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023

10/10

A fancy hotel, very well trained staff and speedy service
Stayed 4 nights in Jan 2025

10/10

Modern style ski hotel with great service team - from reception to dining areas - and room quite OK - had a room with balcony - nice with separate WC. Very conveniant with ski rental inhouse and we got great service from Christophe. Good breakfast and decent buffet at the evenings. very close to ski lifts. to be recommened!
Stayed 5 nights in Mar 2025

10/10

Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024

10/10

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023

10/10

Super friendly
Stayed 1 night in Mar 2025

10/10

Staff super helpful and location so convenient for ski lift & town centre
Stayed 3 nights in Mar 2025

10/10

Stayed 4 nights in Feb 2025

8/10

Stayed 3 nights in Dec 2024

8/10

Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024

10/10

Superbe hotel au pied des pistes, une équipe très accueillante et compétente aussi bien à hôtel qu'au restaurant bar (Très bon cocktails !) ou au Ski Shop, des chambres spacieuses et confortables et si vous prenez une chambre avec Balcon une vue extraordinaire sur les pistes, l'emplacement aussi est parfait au coeur du "très petit" centre du village avec tous les commerces, ski shops ou restaurants autour à moins de 5mn tout comme les remontées mécaniques, bref pour nous ça a été un sans-faute !
Stayed 3 nights in Feb 2024

10/10

Stayed 4 nights in Feb 2024

10/10

I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023

10/10

Stayed 5 nights in Feb 2023

8/10

Stayed 5 nights in Jan 2023

8/10

Stayed 1 night in Apr 2022

8/10

Redécouverte avec plaisir de cet hôtel avec une nouvelle direction et une équipe qui prête attention aux clients Buffet varié de qualité Position idéale pour démarrer ski aux pieds
Stayed 3 nights in Dec 2021

6/10

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021

8/10

Stayed 1 night in Dec 2021

10/10

Malgré les restrictions en lice au moment de notre venue, l'hôtel a toujours trouvé les moyens de nous rendre le séjour le plus agréable possible. Nourriture et plats préparés de très bonne qualité. On y reviendra avec plaisir et son emplacement est juste idéal/pistes ou pour déambuler dans la station.
Stayed 2 nights in Jan 2021

10/10

Hotel idéalement situé, au pied des pistes. Casier à ski donnant directement sur les pistes ! Petit déjeuner au top ! Bref hôtel parfait pour un petit week end au ski !!
Stayed 1 night in Mar 2020

10/10

Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Stayed 3 nights in Mar 2020

8/10

Hôtel très bien situé près des pistes. Cuisine variée mais qui pourrait mettre plus en valeur les différents plats régionaux : soirée raclette, croziflette qui est une bonne alternative à la tartiflette... Spa très agréable et reposant avec une belle vue sur les pistes. Très bon séjour.
Stayed 4 nights in Mar 2020