Desk, soundproofing, free cots/infant beds, rollaway beds
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Reviews of La Croix de Savoie & SPA

4 out of 5
La Croix de Savoie & SPA
768 Route Du Pernant, les Carroz-d'Arrache, Araches-la-Frasse, Haute-Savoie

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 12 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anh-Thao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice staff and the food is excellent. The room is spacious and clean but we’ve been a bit disappointed by the bathroom, the shower and hair dryer look like the one there are in hospitals (shower without curtain or wall, it’s hard not to flood the bathroom, hair dryer mounted to the wall). There was no TV remote in the room, we haven’t been given the password for the wifi neither. Overall it’s a nice place to stay for a ski trip and we would definitely recommend the restaurant, but we think the room falls a bit short for a 4 stars hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Beautiful hotel and excellent service. The rooms were modern and very comfortable.
Stayed 1 night in Sep 2021

8/10 Good

Abbie, Colchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short break
Very nice stay, staff nice and welcoming even the ones with limited English :) nice food in the restaurant and very nice modern rooms. Only improvements I can think of are free wifi should be offered for the whole stay and free tea and coffee in rooms as most hotels offer these things these days :)

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long skiing weekend in Les Carroz
Overall a nice hotel. Seems fairly newly built so the rooms were in a condition. Friendly staff/owners. Good buffet breakfast. Choice of two restaurants to dine in: one being 'gastronomic' and the other plainer fare. Both were good. One small point, the bedrooms seemed cold with the radiators not turned on until after 6pm! The price to pay for a hotel touting its Eco credentials..!

8/10 Good

Andy, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a bit of a hike.
We've been to this hotel 4 times now and the service is superb as is the hotel. This year we went with our 3 girls and the only down side was the 10 to 15 minute walk up and down hill to the gondola and village centre with a toddler which we obviously knew would be a little more difficult but by the end of the week it didn't feel like such a good idea! We would definitely go again as a couple but not with the younger children.

10/10 Excellent

Andy York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ski bunny, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey for what's offered
The room and bathroom were very clean and comfortable. In general, however I think the hotel was expensive given that the price was just for the room. Half-board was not good value at 41 euro as the evening meal was average or worse; I had high expectations given the culinary prowess of the chef that was lauded on the website, but you have to pay an even higher premium to eat in the restaurant. Too many expensive extras; for food, drink, internet, especially given the basic price and the location means always having to use the ski buses. I won't return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
My wife and I stayed at Logis La Croix de Savoie for a long weekend of skiing recently. This is a family run hotel and very welcoming. Bedroom was clean and modern and the shower fantastic ! The main restaurant has good selection of food and wine. The only improvement I can think of would perhaps be to the breakfast offering, this was a little bit pricy for what you received. However, with a selection of breads, fruit, eggs and cake this is a minor quibble.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel with excellent restaurant
Perfect for our ski weekend with very easy access from Geneva. Slopes are walkable but we had a car so chose to drive to the main lift. Plenty of parking at the hotel and the lifts. Rooms are nice and modern but ours lacked any hanging space - just some (very!) deep shelves. Nice rainfall shower and comfy beds. TV lacked english channels and Wi-Fi was extra. The restaurant is absolutely top notch but remember to book. We ate so much each evening that we didn't need more than a quick croissant for breakfast so didn't pay for the morning buffet. Has a handy ski locker and a guest bathroom for keeping luggage in and showering if you want to have a day on the slopes after you've checked out. Couldn't fault the service. Not all staff speak English so having basic French helps. Will definitely return for another weekend soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing stay
On-going upgrading didn't spoil the comfort. Spotlessly clean.

8/10 Good

John, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent friendly hotel.
The hotel staff were very friendly and welcoming. The room was very clean, comfortable and quiet. We had a large, modern 'wet room' but personally, I would have liked the option of a bath to soak those aching muscles! (Proabaly, the absence of a bath reflects the 'eco' criteria of this hotel.) We would have also appreciated access to some non-French TV channels - the channels available were basically the French equivalent of Free-sat. We did not use the hotel restaurant, preferring to walk down to a very lively brasserie in the village. Bear in mind that the return walk is all uphill and feels longer than the 1km described! The hotel has a ski store but we used the large and secure ski depot near the main tele-cabine up to the skiing areas and we found this very convenient. Finally, we would stay here again during any future visits to Les Carroz.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Romain

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Trop cher pour les prestations surtout le petit déjeuner à 22€
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agréable ! Spa de très bonne qualité, chambre de qualité. Bref hotel au top.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Chambre spacieuse Lit moyen Odeur humidite dans la sdb
Stayed 1 night in Feb 2019

10/10 Excellent

Juan-Francisc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Thierry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Le dirigeant fait parti de ces personnes qui crachent sur le systeme de Hotel.com. Je n'ai pas du tout aimé son discours et son insistance. Bref si vous souhaitez avoir une leçon de moral... allez-y ! Pareil, pousse bcp trop à la consommation et sans relache ... Chambre donnant sur le hall donc bruyant. Carte resto trés chère, voir même abusé !

10/10 Excellent

julia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour le ski, et super resto
Très bon service, chambres neuves et agréables. Petit bémol: insonorisation des chambres, on entend les gens qui passent dans le couloir.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
DISAPPOINTED by the attitude of the owners
The owner refused to comply with rental conditions we agreed to while booking by hotels.com, claiming they had no cooperation with them (but they admitted to cooperation in an e-post exchange we had earlier). They applied conditions that suited them best, among others we had to pay more for the type of room we booked, wanted to charge for the internet (in our contract, it was free; we argued they gave it to us for free, but they made it very clear they did us an enormous favor). But even though their standard reservation includes breakfast, they insisted we had to pay for it since it was not in our hotels.com contract! We tried it once and regretted: it was only a basket of bread, butter and jams. If you want a normal breakfast,you had to pay them more.They promised in our contract “sound isolation”, but we could hear every conversation in the reception and corridor, and we were waken up several times.Our “superior” room was closer to budget standard; little, no table (the minuscule triangle in the corner was too little to eat or write on it). Everything (eating,watching tv,) had to be done on the bed, so the sheets were soiled quickly-they never change it despite visible stains. The hotel did not let us pay in euros for our stay.With credit card, we could only pay in our country’s currency, which cost us 30 euros extra since they set unfavorable currency exchange rate. They again claimed that it was not their fault, this time it was the bank. We felt used,disrespected.

8/10 Good

Johan, Alkmaar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nette kamers, geen kluisje aanwezig, geen minibar. ontbijt is karig voor 11 euro. Pizzeria le porrier is een aanrader. heerlijk gegeten. Ga vooral niet eten bij Pizzeria L'agora, zwarte pizza met veel meel vieze bodem. Er zijn lockers bij de skilift alleen die zaten vol toen wij er waren. teruggelopen met ski's en schoenen moet je niet aan beginnen, dan kan je beter een uur wachten op de gratis bus. Jammer dat de bus niet vaker rijdt. Verder wel mooi en groot ski gebied alleen zijn er voor de echte beginners maar weinig pistes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très confortable
Très bon lits et oreillers. Bon gout de décoration.