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Reviews of Gungor Ottoman Palace Thermal Resort

5 out of 5
Gungor Ottoman Palace Thermal Resort
Gungor Uydu Kent, Antakya, Hatay

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 50 reviews" "
Rating 8 - Good. 21 out of 50 reviews" "
Rating 6 - Okay. 9 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
3 room changes before we got what we booked. Pool not open. Staff rude
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds if not thousands of hotels around the world. This hotel is the one that will always stand out as one of the best. The hotel is in Hatay, Turkey 🇹🇷 and is a five star hotel that offers guests a truly remarkable visit. From the moment you arrive, you’ll be awestruck by the lobby in of itself. Then you see the rest of the hotel which includes a hot thermal pool, fresh water pools a huge outdoor pool with water slide. The breakfasts were the best in Turkey. Very few employees spoke english but you’ll learn to overcome the language differences. They really try to make it work. The only downfall was a 3.6 MPs WiFi but that was more for me to figure out how to deal with it. Highly recommended 10/10. I was here 4 nights. I can’t wait to return again ❤️
Stayed 3 nights in Jul 2019

6/10 Okay

Yusra, Riyadh Saudi Arabia

Disliked: Cleanliness
the offer included shuttle bus transportation from/to Airport ,but I had to pay !! that was disappointing. I missed my flight to Hatay so I arrived 12hours late, I found my room but expected a treat from them, like for instance offer one more free night, or allow late check-in . there was a bee in the room
Stayed 3 nights in Oct 2018

8/10 Good

Fayez

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice destination hotel
The staff was friendly and accommodating and greeting of guests was pleasant.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except SPA service
The hotel was great and we wanted to try spa services with additional cost. Even though we spent a high end amount, the service was equal to the cheapest spa locations. I think spa staff had chosen from housekeepers, not from trained pros.

4/10 Poor

Ali Can, Istanbul

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
It was a horrible... Crowd, terrible foods, interesting people, they charge money for everything even for tea or orange juice in the breakfast, very bad room view, pure bathroom, uneducated staff.

10/10 Excellent

Özgür

Stayed 2 nights in Oct 2022

10/10 Excellent

Toomaj

Stayed 1 night in Oct 2022

10/10 Excellent

DURDU

Stayed 2 nights in Oct 2022

2/10 Terrible

Halil

Stayed 1 night in Sep 2022

6/10 Okay

Ömer akçay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, but there's a little bit of room missing. There's no coffee machine, no water heater. Also, there's no total light isolation.
Stayed 1 night in Apr 2022

8/10 Good

Volkan

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Urlauberin, Stuttgart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ich war für eine Woche dort. Es war wunderbar und sehr erholsam. Der Service die Freundlichkeit der Mitarbeiter war sehr angenehm. Ich würde jederzeit nochmal hin. Leider war ich außerhalb des Sessons dort im September, da war leider der Außenpool geschlossen, aber man war so nett und hat mich noch draußen sonnen lassen. Herzlichen Dank an das Hotel und alle Mitarbeiter. Ich hatte eine schöne Zeit.
Stayed 5 nights in Sep 2019

6/10 Okay

Maria, Nürnberg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel für ein Wellness Wochenende Die Zimmer sind sehr großzügig und nd sauber . Das Personal freundlich und bemüht. Der Wellnessbereich ist schön aber leider ist das Freibad schon etwas renovierungsbedürftig ! Liegen waren fast alle kaputt und Hotelgäste dürfen erst eine halbe Stunde nach Eröffnung rein ! Die Rutschen sind nicht durchgehend geöffnet und am vorderen Pool ist die Musik zu laut . Die Essen Auswahl ist gut allerdings immer das gleiche und die Zeit des mittags essen zu kurz , nur eine stunde und leider beim Abend Essen auch zu laute Live Musik . Beim Essen unpassend wie ich finde. Im großen und ganzen ok aber nicht für längere Aufenthalte
Stayed 7 nights in Aug 2019

8/10 Good

emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Das Thermalbad war sehr gut, Frühstück buffet sehr reichhaltig und sehr nettes Personal. Wifi auf den Zimmern ist nicht das beste.
Stayed 4 nights in Aug 2019

8/10 Good

Oguz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Geht so. Nur der Aussenpool ist sehr gut. Hotel etwas in die Jahre gekommen. komische Regeln mit Bademantel , Badekappe, usw. Personal war gut und zuvorkommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Bayram

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Eh işte
Havuzlar ve hijyen güzel masaj yapan elemanlar süper ancak yemek fiyasko!Mutfağı ile ünlü olan bir şehirde yenebilecek en kötü meze, yemek ve tatlı bardaydı herhalde ya da sezon olmaması nedeniyle bir baştan savma oldu yakışmadı
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed zijn de voorzieningen. Beter kan de staat van sommige voorzieningen. Hier en daar zie je achterstallig onderhoud . Bijvoorbeeld de kranen in de badkamer die gaan stroef
Stayed 10 nights in Apr 2019

6/10 Okay

Faiz

Stayed 1 night in Mar 2019

10/10 Excellent

Müslüm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

ugur

Liked: Cleanliness, staff & service, room comfort
iyi hizmet
Otel konum olarak şehirin dışında sayılır araç ile yaklaşık 20dk. hizmet alaka iyi havuzlar güzel. 12. ay olması ile termal havuz kalabalıktı biraz. bay bayan karma ayrı havuzlar var . çocuklar düşünülmüş sinema salonu oyun alanı vs. var. odalardaki yatak biraz eski söylenecek tek sorun bu
Stayed 1 night in Dec 2018

8/10 Good

Ömer faruk

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Hanife

Liked: Cleanliness, property conditions & facilities, room comfort
Otel güzel
Havaalanindan servis olmamasi ve carsiyada ulasimin olmamasi kötü ondan hairicinden otel süper !
Stayed 2 nights in Dec 2018

10/10 Excellent

Mehmet, Den haag

Liked: Cleanliness, staff & service, property conditions & facilities
Zeer tevereeden heerlijk eten, personeel zeer vriendelijk
Stayed 2 nights in Oct 2018

4/10 Poor

isa Lutfi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şehre çok uzak kalınmaz
Denemek için kaldım.hiç memnun kalmadım yemekler mutfak hayal kırıllığı daha iyi lezetler beklerdim antakya otelinden.şehir merkezinde kalmak daha mantıklı çok uzak.
Stayed 1 night in Jul 2018

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
güzel hizmet
Severek gittiğimiz bir otel. Harika bir hafta sonu tatili geçirdik. Hemen herşey güzeldi. Memnuniyetsizliğimiz ise; wi-fi otelin hiçbir yerinde kullanılamıyordu ve hemen herşey acıydı. yemeklerin acı sevmeyenler ve çocuklar da düşünülerek acılı/acısız seçenekli olması gerektiğini eklemek isterim.
Stayed 2 nights in Oct 2018

6/10 Okay

s.m, hessen Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben uns am Hatzi Flughafen ein Auto gemietet weil ohne Auto geht dort gar nicht, das Hotel liegt 10 km von der Stadt weg und mit der Auto waren wir flexible . Parkplätze sind kostenlos. Das essen war gut nur bei 33 grad im Oktober dürften wir die Außenpool nicht betreten und nicht mal in der Sonne liegen, wir waren sehr enttäuscht weil wir extra dieses Hotel gesucht haben mit außen Pool. Wir hatten Vollpension.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ingen udefaciliteter på et ellers dejligt hotel
Ikke mulighed for at bade udendørs... det var en vigtig årsag til at vi valgte dette hotel. Ingen udendørs faciliteter overhovedet... cafe eller frokost. Vi var spærret inde på et fint hotel - men det kan I gøre bedre! Kun mulighed for wifi på 1 app ad gangen. Det kunne I også gøre bedre.
Stayed 5 nights in May 2018

8/10 Good

Aysen

Liked: Cleanliness, staff & service
Eh işte
Yarım pansiyon olduğu için herşey parayla satın almak zorunda kaldık. Bu yüzden hayalkırıklığı
Response from Rasim Hunkaroglu on 8 May 2018
Merhaba Aysen Hanım.Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz.Otelimiz Tam Pansiyon konseptinde olduğu için genel alanlarda alınan içecekler ekstra ücretlendirilmiştir.Öğünlerde alınan meşrubat türü içecekler limitsiz olarak fiyatlara dahildir. Bir sonraki tatil planınızda otelimizi tercih ederseniz;sizleri ağırlamaktan memnuniyet duyarız. Saygılarımızla,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyon rezalet
Stayed 2 nights in Feb 2018

2/10 Terrible

Abdulkadir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötüydü bizimle ilgilenmediler.. yemekhane kokuyordu.. yemediğimiz yemeğin ücretini içeri girdik diye aldılar.. ve şahısa itibar etmeden kendi kafalarına göre sormadan bekletiyorlar.. şahsımıza sormadan bar kontrolü için 15 dk beklettiler..bir daha gitmeyeceğim
Stayed 1 night in Dec 2017

10/10 Excellent

enver sedat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
güzel
güzeldi
Stayed 1 night in Nov 2017

6/10 Okay

ibrahim

Liked: Cleanliness, room comfort
Tam pansiyon olmamış
Tam pansiyona geçilmiş termal otelde öğle yemeği rahatsız ediyor. Yemek çeşitliliği azalmış lezzet kalite düşmüş
Stayed 2 nights in Nov 2017

8/10 Good

naim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika
Personel nazik otel gayet iyi yemekleri perfect
Stayed 1 night in Oct 2017

10/10 Excellent

volkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Konaklama ve karşılama çok iyiydi.
Stayed 1 night in Jun 2017

2/10 Terrible

Şehbal Derya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimeyle Pespaye bir yer ...
Eşimle odanın içinde şortla otururken bir takirti sesiyle donakaldik.bit kişi iskele kurmuş camdan bize bakıyordu.uyarinca da rahatsız mı oldunuz dedi.Soylenecek kelime bulamıyorum.Personelinden tutun da oda temizliğine teçhizatına kadar herşey o kadar niteliksizdi ki boşa giden paralar denebilir sadece...Üstelik merkeze de oldukça uzak .karga tulumba döküntü bir servisle aksayan sattler içinde bir hizmet de sunuluyor tabiki!!!!
Stayed 1 night in Jun 2017

8/10 Good

MUHAMMET ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Temiz
İyidir

10/10 Excellent

Claudia, Stahnsdorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Dieses Hotel ist besser als jedes 5 Sterne Hotel in Dubai. Die Sauberkeit der Zimmer, die geschmackvolle Einrichtung besser kann ein Hotel nicht sein. Als einzige Anmerkung oder Verbesserung währe im Bad ein Vergrößerungsspiegel mit Licht für die Frau zum schminken, da das Licht im Badezimmer sehr gedimmt ist und ein Wasserkocher im Zimmer, dass man sich am Morgen noch im Zimmer einen Tee oder Kaffee machen kann. Dies sind aber nur Kleinigkeiten die uns gefehlt haben. Wir werden auf jedenfall wieder dieses Hotel besuchen.

6/10 Okay

ismail ahmet, adana

oda kahvaltı konaklama yaptık. kahvaltı gerçekten 5 yıldız seviyesi olduğunu iddia eden bir otel için çok kötü. 3 yıldız otellerde bile daha iyi kahvaltılık ürünler mevcut. peynir memleketinde bu kadar kötü peyniri bir arada nasıl toplamışlar anlayamadım. belirtmek isterim ki oda servisi ile istediğim künefe şehirdeki en ünlü yerlerden daha güzel az şıralı olmasını öneririm. ilk gece verilen oda konumu itibari ile mutfak a da bulaşıkhane üzerinde idi. kokudan uyuyamadık. ertesi gün söyleyince itirazsız değiştirdiler özellikle katlardaki öne bakan odaları tercih edin. otel neredeyse açıldığı günkü gibi hiç bir yenileme yapılmamış. termal havuz çok ufak bazı saatlerde şezlong bulmak bile güç. sadece yemek saatlerinde rahat oluyor millet yemeye gelmiş sanırım. ikinci bir termal havuza ihtiyacı var otelin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel giriş esnasında sorun yasadım.ben sitenizden suit oda almama rağmen standart odaya yerleştirmek istediler. Sizden gelen çıngırak Mail'ini göstermeme rağmen odemis olduğum ücretin standart oda ücreti olduğunu söylediler.yaklasik 1 saatlik bir sinir harbinden sonra beni zorla da olsa istediğim odaya yerleştirdiler.ama keyfimiz kacti

8/10 Good

SEZAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort