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Reviews of Kahya Hotel Ankara

4 out of 5
Kahya Hotel Ankara
Yesilirmak Cad. No:14, Demirtepe, Ankara

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 149 reviews" "
Rating 8 - Good. 51 out of 149 reviews" "
Rating 6 - Okay. 13 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 9 out of 149 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Soner, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really helpful. Breakfast was great and area was really safe and walkable. Steps away from underground metro station. Room was comfortable. Would stay again.
Stayed 4 nights in Feb 2024
Response from Kahya Hotel on 26 Feb 2024
Dear Soner,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Ruslans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice clean standard room, fantastic breakfast.
Stayed 2 nights in Jan 2024
Response from Kahya Hotel on 23 Jan 2024
Dear Ruslans,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Kirk

Liked: Property conditions & facilities
Comfortable, clean stay!
Stayed 5 nights in Jan 2024
Response from Kahya Hotel on 14 Jan 2024
Dear Kirk,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Diana M.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kahya Hotel on 12 Jan 2024
Dear Diana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was superb. They even helped me book a train ticket and printed it out for me! The only thing that could have been better was the amenities in the room. There was no shampoo, only 1 bar of soap for both sink and shower, and no cups to make tea or coffee in next to the hot pot.
Stayed 3 nights in Nov 2023
Response from Kahya Hotel on 8 Dec 2023
Dear Diana,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Soner, TORONTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is steps away from metro station. Walking distance to Kizilay square. Breakfast buffet was nice. Staff are helpful too. The room was spacious and clean.
Stayed 5 nights in Nov 2023
Response from Kahya Hotel on 5 Dec 2023
Dear Soner,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Ardalan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from the US embassy! Overall good hotel!
Stayed 8 nights in Nov 2023
Response from Kahya Hotel on 5 Dec 2023
Dear Ardalan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 Terrible

sadegh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Kahya Hotel on 2 Oct 2023
Dear Sadegh,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and value your opinion. While we are disappointed to hear that your experience did not meet your expectations, we want you to know that we take your feedback seriously and will use it as an opportunity to learn and improve. At our hotel, we strive to provide every guest with an exceptional experience, and it is clear that in this instance, we have fallen short of our goal. We deeply apologize for any inconvenience or dissatisfaction caused during your stay. We would like to assure you that we are committed to making things right. If you would be willing to give us another chance, we promise to do our utmost best to provide you with the outstanding hotel experience that so many of our guests have come to love. Please feel free to reach out directly if there is anything specific we can do or if you have any further concerns. We highly value your patronage and hope for an opportunity to restore your trust in our hotel. Once again, thank you for providing us with valuable feedback. We look forward to the possibility of serving you better in the future.Sincerely,

10/10 Excellent

Vipin, Cheltenham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night at this hotel in a superior double room on the 8th floor. The room was superb. Has everything you need. Clean and spacious. I also needed some assistance and the staff at the reception were very helpful. I had a very good stay.
Response from Kahya Hotel on 24 Sept 2023
Dear Vipin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is approx 15min walk from Ankara train station so very convenient if you are coming from Istanbul via train. Its about 10min walk to Kizilay Square where you can shop to you drop and theres plenty of restaurants, cafes, etc to choose from. Theres a metro and bus stop only a few metres from the hotel. The hotel is modern, clean, has a lift, all the usual amenities and BBC News English TV channel which was super. You can also plug in a usb to watch your own stuff as well. Nothing to complain about this hotel. Highly recommend, would stay again.
Response from Kahya Hotel on 9 Sept 2023
Dear Thia Thanh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Elbaraa

Liked: Cleanliness
Disliked: Property conditions & facilities
Weather was hot and AC was not working properly Yes it’s working but without air
Stayed 1 night in Aug 2023
Response from Kahya Hotel on 19 Aug 2023
Dear Elbaraa,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and value your opinion. While we are disappointed to hear that your experience did not meet your expectations, we want you to know that we take your feedback seriously and will use it as an opportunity to learn and improve. At our hotel, we strive to provide every guest with an exceptional experience, and it is clear that in this instance, we have fallen short of our goal. We deeply apologize for any inconvenience or dissatisfaction caused during your stay. We would like to assure you that we are committed to making things right. If you would be willing to give us another chance, we promise to do our utmost best to provide you with the outstanding hotel experience that so many of our guests have come to love. Please feel free to reach out directly if there is anything specific we can do or if you have any further concerns. We highly value your patronage and hope for an opportunity to restore your trust in our hotel. Once again, thank you for providing us with valuable feedback. We look forward to the possibility of serving you better in the future.Sincerely,

8/10 Good

YALILA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They didn’t fix the air conditioner
Stayed 2 nights in Jul 2023
Response from Cemre, Guest Relations on 3 Aug 2023
Hello miss Yalila,Thank you for taking the time to write a review. We'll check the issue about the air conditioner. Hope to host you again in your next trip to Ankara.

2/10 Terrible

Hussein

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
كانت تجربة سيئة للغاية.. الارضيات قديمة ومتسخة ..ورائحة الفندق والمصاعد كريهة وخدمة الانترنيت سيئة للغاية ،اما عن النوم فلم تكن اختيار مناسب فلا يوجد نوم خلف الفندف يوجد ملهى ليلي صوت الموسيقى ..مستمر لساعة ال٦ صباحا والتكييف عاطل ببساطة لا يستحق اكثر من نجمتين فندق مستهلك
Stayed 3 nights in Apr 2023
Response from Hotel Management on 1 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Dmitrii

Stayed 2 nights in Mar 2023
Response from Hotel Management on 5 Apr 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely

10/10 Excellent

Ipek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall the stay was great! All the staff were very friendly and did their best to help. Actually there was nothing wrong to sort out they made us feel like, they are there to help. The only thing was wifi was poor, it was not a big deal! The room was very clean and also the hotel was very close to the railway. The bed was quite cosy... So I really recommend it and also will prefer to stay for another trip. Thank you.
Stayed 1 night in Jan 2023
Response from Hotel Management on 21 Feb 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL AND BEST STAFF EVER
Without a doubt this Hotel's staff are the greatest I have ever encounted, absolutely incredible and very much appreciated by me. I might add here that I have used about 30 different Hotels, in a number of different Countries in any given year for the past 20 yrs or so but this Hotel's staff are the best. I enjoyed staying at the Kahya Hotel, the rooms are comfortable with all the accepted amenities, Breakfast was good and the food selections very tasty. There is a coffee shop at the front of the Hotel with a selection of treats. Best of all is that the Hotel is very close to the Metro, bus and shops therefore making it an ideal location.
Stayed 3 nights in Oct 2022

10/10 Excellent

Matvei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked room for my relative! And I want to express my enormous gratitude to all stuff (reception, security, housekeeping, kitchen…. good relationship within the team
Stayed 4 nights in Sep 2022
Response from Cemre - Front Desk Agent on 27 Sept 2022
Hello Matvei,Thank you so much for your kind comment. We really try to make our guest's stay memorable and seeing that we succeed makes us very happy. We are hoping to host you in our hotel in your next visit to Ankara.

10/10 Excellent

Giancarlo G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The staff was friendly and helpful and the hotel is located in walking distance from the ataturk mausoleum.
Stayed 2 nights in Aug 2022
Response from CEMRE on 14 Aug 2022
Thank you for taking the time to write a review. We try our best to make your stay memorable. We will be happy to host you in our hotel next time in Ankara.

8/10 Good

Karanmit

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff very friendly and ready to help.
Stayed 1 night in Jun 2022
Response from Bora Sahin, Front Desk Manager on 28 Jun 2022
Thank you very much for your considerate review. We work hard to make every stay memorable. But in a good way. :) So it is always delightful to see our guests enjoy their stay.

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly helpful staff and service
I recommend this hotel to anyone. My room was clean and orderly. Bed was very comfortable. The staff was very helpful and very accommodating to my needs. They tried to solve any problems or issues I had, not related to my stay. I could not stay the last night of my reservation and I could not get refunded by the Internet agent, but the receptionist at the hotel, Bora bey, offered to credit the one night stay for a future use. In fact I was able to transfer the credit to a friend who stayed locally, because it was likely I may not return to the country this year.
Stayed 1 night in Mar 2022
Response from Kahya Hotel Ankara on 5 Apr 2022
Thank you very much for this wonderful review. We work hard to make each of our guests' stay a memorable one. It is great to hear that we have achieved this on your stay.

10/10 Excellent

Sara

Stayed 5 nights in Feb 2022

6/10 Okay

Muhammad

Business traveller
Liked: Cleanliness
Not at all co-operative , lack of understanding the issue and lack of interest in resolving the issue
Stayed 1 night in Jan 2022
Response from Kahya Hotel Ankara on 4 Mar 2022
Thank you for taking the time to review your stay. We take these reviews into serious consideration.

8/10 Good

Fathi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Kahya Hotel Ankara on 4 Mar 2022
Thank you very much for your good review.

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Kahya Hotel Ankara on 23 Nov 2021
Thank you for your kind review.

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommende for one night or more.
Im checking diffrent hotels before choose this one,all says it is superb,and it is really cool for its price.location perfect in kizlay,room clean as well bed and bathroom,internet good,lighting inside room not gloomy as usuall.
Stayed 1 night in Sep 2021
Response from Kahya Hotel Ankara on 30 Sept 2021
It is always our priority to have the guests enjoy their stay. We are delighted to hear that you felt that way and shared your experience with us.

10/10 Excellent

Shadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was perfect staff and very friendly in reception I recommend anyone go there also perfect location ,everything around you
Stayed 1 night in Aug 2021
Response from Kahya Hotel Ankara on 22 Sept 2021
Thank you very much for your kind review. We work hard to make everyone's stay a memorable one and it makes us so happy when we hear that we succeed in doing so.

8/10 Good

Maryam

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern room and Close to the Metro Station
Great location with professional and helpful staffs! The room was pretty clean with new facilities. Also, it is beside the metro station and 1 minute walkable.
Stayed 1 night in Apr 2021

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel staff was helpful and friendly. The hotel itself is in good condition and was clean and well-maintained. There is a mosque across the street, so that can be quite loud.
Stayed 2 nights in Mar 2021

6/10 Okay

Gamal Murad Yousef

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The linens were dirty.We asked a clean pillow cover . They said if there is clean one we can give you. We said we do not want to sleep on dirty pillows. After that they brought pillow covers. But still it was not clean enough.
Stayed 1 night in Feb 2021
Response from Kahya Hotel Management on 14 Feb 2021
We would like to apologize for the sub standart service you have experienced during your stay. We also would like to thank you for sparing the time to point us where we could improve our service. We are focusing on the issues you pointed out.

8/10 Good

Esteban, Quito

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What I like: Excellent location and cleanliness What I didn’t like: staff not so polite.
Stayed 1 night in Dec 2020

8/10 Good

Garad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & perfect rate
It’s a great hotel and rate is perfect.
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stayed at this place
It was a wonderful stayed at this place for two nights so quiet and nice service
Stayed 1 night in Oct 2020

10/10 Excellent

Sarman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place
Stayed 2 nights in Oct 2020

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service
Do not stay here !!!
I arrived at the hotel and showed to my room. I went to the toilet and I. The waste bin was a full bag of tissues with human waste on them and shaved pubic hair, It was horrible, I complained to reception and they moved me to another standard room. I said I wanted to speak to the manager who wasn’t there but reception said he would next day. I stayed there four nights and heard nothing of management! The was very dusty and had dark hair on the bathroom floor which are certainly not mine. Breakfast was very poor considering it’s a 4 star hotel, I been travelling Turkey for 5 weeks and this is by far the worst hotel I have stayed at by miles. Do not waste your money and stay here or else you will regret it like me !!!! Location was good near the metro station and centre.
Stayed 4 nights in Sep 2020

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Kahya Hotel Ankara on 4 Mar 2020
Mr Mahmoud. Thank you for your review. We are delighted to see that you had a perfect experience staying with us and to see that you shared your experience is the cherry on top for us. Hope to see you again on your next trip to Ankara.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toz konusunu çözülmesi lazım... Kahvaltı da bazı malzemelere daha dikkat edilmeli. Bal olarak lütfen bal koyun.
Stayed 1 night in Feb 2020
Response from Kahya Otel Ankara on 22 Feb 2020
Değerli misafirimiz, Yorumunuz için öncelikle teşekkür ederiz. Konaklamanızdan memnun kaldığınıza çok sevindik. Belirtmiş olduğunuz hususları ilgili departmanlarımıza ilettik. Arkadaşlarımız konunun üzerinde hassasiyetle duracaklar. Bizi tercih ettiğiniz için teşekkür ederiz.

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel
My stay was very comfortable to me I advise to visit it.
Stayed 1 night in May 2019

10/10 Excellent

Ilter

Hotel is clean and comfy, located in a central location
Stayed 1 night in Nov 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at Kahya Hotel Ankara
The hotel across the street from a subway station the staff speaks good English ex Hande the lady receptionist and I forgot the man's name. They recommend places to see.
Stayed 1 night in Oct 2018

2/10 Terrible

Raja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleep in this hotel
I travel quite frequently for work and this was one of the worst hotel stays I have experienced in a long time. The hotel is right next to a nightclub which played music until 5:30 am. 5:30 am!!! I could not sleep the entire night and when I called the front desk, they were rude and unhelpful. They clearly knew they had a problem with the loud music. If you are a hotel in the business of providing sleep accommodations to travelers, you would think they would work to do something about the noise or provide some kind of warning. If you are looking to actually sleep through the night, save yourself the trouble and book elsewhere. Also, I supposedly booked a non-smoking room but there was a large piece of cigarette ash next to the garbage in the bathroom. So not only did someone smoke in that room but the cleaning staff didn't even bother to remove the ash on the floor. Disgusting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Ankara
A nice hotel; clean and well kept. The room was smaller than I have been accustomed to in other hotels, but it was perfect for 1. I prefer garage self-parking over valet, so I wish that had been an option, but that's somewhat difficult to find in Ankara altogether. I liked that breakfast was included in my stay. The hotel is in a bustling area, so it's a good location if someone wants to be in the mix of things in the city. The view from my room was nice for seeing out over the city.

8/10 Good

EMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Matthew, Taunton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel for a business stay
I was well looked after by staff. Very good breakfast buffet and well-cooked, well presented evening meals.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good it was really clean because the otel is new

8/10 Good

Amin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and super clean
The staff are friendly and helpful and the rooms are really clean but small. Is is close to everything and I highly recommend this hotel.

10/10 Excellent

U, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price, new facilities
Great hotel near the central Kizilay square. Hotel, staff and rooms are great. The building is newly built in area with plenty of old buildings. Where it is hard to find anything decent in downtown, this hotel is perfect. I stayed in a regular room and liked the quality of room which was very decent and new.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I would say it was best hotel in this location and it was best four star in Ankara.. I travel around the world and have a good experience about hotels.. Only one suggestion for the management that They should have more hotels in Turkey

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzeldi. Özellikle personale hayran kaldik. Inanilmaz güler yüzlü insanlardi. Her konuda yardimci oldular. Odamiz biraz soğuk geldi ama hemen isitici getirdiler. Ayrica biz gelmeden önce de çaliştirdilar oda sicak olsun geldiğimizde. Hayvan dostu olmasi de çok büyük avantaj. Konum şahane. Ee daha ne olsun!? Çok memnun kaldik, bir daha olsa bir daha kesinlikle gidilir.
Stayed 2 nights in Jan 2024
Response from Cemre, Guest Relations on 15 Jan 2024
Sevgili Dana,Konaklamanızda Kahya Hotel Ankara'yı tercih ettiğiniz ve deneyiminizi paylaştığınız için çok teşekkür ederiz.Siz değerli misafirlerimizin memnuniyetini ve konforunu sağlamak ekibimizin en önemli amacıdır.Konaklamanız süresince beklentilerinizi karşılayabildiğimizi ve sunduğumuz hizmetten memnun kaldığınızı duymak bizi çok mutlu etti ve onurlandırdı.Ankara'ya geldiğinizde sizi tekrar ağırlamaktan mutluluk duyacağız.Saygılarımla,Cemre AltundalMisafir İlişkileri Yöneticisi

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
4 Sterne nicht würdig
Es begann damit, dass man meine Buchung nicht fand. Mein gebuchtes "superior" Zimmer war bestenfalls standard. WLAN brutal langsam und man musste sich immer wieder neu einloggen mit Zimmer- und Ausweisnummer. Obwohl Nichtraucherzimmer kam aus der Lüftung ständig Qualmgestank. Ausstattung im Bad: eine Seife, ein Shampoospender in der Dusche. Auf keinen Fall so wie auf den Bildern. Beim Öffnen und Schließen der Tür ertönte immer kurzzeitig ein Alarmton - nervig. Die Rezeptionisten unterhielten sich auch lieber und ließen die Gäste schön warten. Man sollte diesem Hotel mind. einen Stern entziehen. Am Abend funktionierte dann meine Chipkarte nicht, weswegen ich sie nochmals freischalten lassen musste. Zum Glück blieb ich nur eine Nacht.
Stayed 2 nights in Dec 2023
Response from Cemre Altundal, Guest Relations Executive on 27 Dec 2023
Lieber Cansın, vielen Dank, dass Sie sich für das Kahya Hotel Ankara für Ihren Aufenthalt entschieden und Ihre Erfahrungen mit uns geteilt haben. Es tut uns sehr leid, in Ihrem Kommentar zu lesen, dass wir Ihre Erwartungen während Ihres Aufenthaltes nicht vollständig erfüllt haben. Die von Ihnen genannten Probleme werden bearbeitet. Wir möchten darauf hinweisen, dass die notwendigen Vorkehrungen hinsichtlich Internet- und Türschlossproblemen getroffen werden. Wir haben auch unsere Mitarbeiter vor der Wartezeit gewarnt. Obwohl wir uns noch einmal entschuldigen, möchten wir Ihnen mitteilen, dass wir Ihnen bei Ihrem nächsten Aufenthalt einen Service bieten werden, der Ihre Erwartungen übertreffen wird, und dass wir uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen