Hotel Mesra Haiwan Kesayangan di Kawasan Membeli-belah Andorra

"Sadly my room was dirty (dusty) when I arrived. I had booked 6 rooms and in 5 of the rooms the air con did not work. In one of the rooms there were no shower gel or shampoo in the bottles int he shower, unprofessional and annoying when you're already in the shower! Also I am not sure I understand why in a nearly empty hotel we were given rooms facing the back 'garden' (ie other buildings) when lots of rooms would have been available with a better view. Overall we had an ok stay but one thing is...