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Casa Serras Andorra

5.0 star property
Travelers find the perfect balance of adventure and relaxation at this Andorra property, with shopping opportunities and sauna treatments nearby.

Choose dates to view prices

Eurostars Andorra combines modern comforts with outdoor adventure opportunities. Guests can relax in the sauna after exploring, visit the nearby Pyrenees Shopping Centre, or borrow rental bikes to discover the area. The attentive staff helps ensure a seamless stay throughout.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM881
RM949 total
includes taxes & fees
1 Jun - 2 Jun
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About this property

Casa Serras Andorra

  • Luxury family-friendly hotel near Pyrenees Andorra Shopping Centre
  • Located close to Caldea Spa, Casa Serras Andorra provides dry cleaning/laundry services, car hire on-site and a bar. Treat yourself to a sports massage at the on-site spa. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business centre.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Babysitting (surcharge), laundry services and tour/ticket information
    • Smoke-free property, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 66 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Eco-friendly toiletries and hairdryers
    • 60-inch Smart TVs with digital channels
    • Wardrobes/cupboards, eco-friendly cleaning products and travel cots

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  • Spa
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 934 reviews
The price is RM291
RM323 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Casa Serras Andorra pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa Serras Andorra?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Casa Serras Andorra on 1 Jun 2026 start from RM881, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Serras Andorra?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Casa Serras Andorra?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Serras Andorra?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Casa Serras Andorra located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Church of Saint Stephen and Sant Esteve Church are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

9.6

Cleanliness

8.0

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

2/10 Terrible

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
No air condition in the room only calefacytion. Spoke with from desk they told me a story how the goverment did not permit the cold A/C during winter. But in the hotels common areas like hallways, lobby and restaurants the cold A/C was working. Room was burning we turn off the heat and oppen the windows two day without sleep because the noice in the street. No solution provided like a fan. Go to this hotel in the summer if you want A/C
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jordi

Liked: Cleanliness
Es muy justo
Stayed 1 night in Feb 2026
Verified

8/10 Good

Matías

Liked: Cleanliness, staff & service, amenities
Situación inmejorable y el personal muy amable y detallista. Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Stayed 2 nights in Jan 2026