In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews of Holiday Inn Anderson, an IHG Hotel

3 out of 5
Holiday Inn Anderson, an IHG Hotel
3509 Clemson Blvd, Anderson, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 565 reviews" "
Rating 8 - Good. 155 out of 565 reviews" "
Rating 6 - Okay. 42 out of 565 reviews" "
Rating 4 - Poor. 25 out of 565 reviews" "
Rating 2 - Terrible. 11 out of 565 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Callen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel. Everything was right there. It was amazing. Good work.
Stayed 1 night in May 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Anderson University and CLEAN! A less expensive option that has been updated and remodeled. It’s in the middle of Clemson Blvd so there’s lots of shopping and food around.
Stayed 2 nights in Apr 2024

8/10 Good

melissa s

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, recently remodeled. Bed was comfy and provided DOVE products in suite. My only issue was the check in and the length of time it took to check in along with the front desk person was not very friendly and was not clear about the cost.
Stayed 1 night in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Helpfully staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Herbert

Stayed 1 night in Apr 2024

10/10 Excellent

Zakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

8/10 Good

Monique

Business traveller
Liked: Staff & service
Renovations were going on so considering that the place was nice. Missed having the free breakfast.
Stayed 3 nights in Feb 2024

6/10 Okay

Tobilyn

Stayed 1 night in Feb 2024

6/10 Okay

Byron

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Brandon

Stayed 1 night in Feb 2024

4/10 Poor

Preston

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel, rooms are clean and very nice. BUT, they are remodeling the main entrance, kitchen.
Stayed 1 night in Jan 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel, very good rooms! The main entrance is closed, they are under renovation. Staff is wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean hotel.
Stayed 8 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel. Large 1st floor reception and dining area. The staff are very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, staff very friendly and accommodating.
Stayed 1 night in Nov 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the front desk, John was very pleasant and helpful. Nice place.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome like welcoming an old friend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and Breakfast was really good
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anderson
The hotel was the only possitive thing that happened on the weekend
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was incredible! We even found a bar!! The door to the room was a bit heavy, though. It was a great stay, all-in-all! Thanks for all the wonderful people!
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dong, Danville

Stayed 1 night in Oct 2023

10/10 Excellent

Kalesha Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.. Rooms are updated. Friendly staff. They have breakfast but it's not free. Cost $10.00 They also have a bar 👍
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in AC unit
We had a plug in ac unit that would not turn off. The room was frigid- 58 degrees. The smell of mold was overpowering- so much so that we could not even stay in the room for more than 10 minutes. We unplugged the unit andchecked out a day early. Staff told us that this was a common complaint.
Stayed 3 nights in Sep 2023

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel and reasonable for parent weekend.
Stayed 2 nights in Sep 2023

4/10 Poor

Jeff

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

DEBRA

Travelled with family
Liked: Cleanliness, staff & service
The hotel was renovating and I was not notified until after my cancellation date! Also the renovation crew blocked the exit to the handicap parking spaces and also about four accessible spaces creating an issue with my niece’s mobility! The equipment was left outside our window during my entire stay creating EHS! The staff was nice but I think these issues should be addressed for future clients! I took photos and will forward if necessary! I did bring all of my concerns to the staff!
Stayed 2 nights in Sep 2023
Response from Your Holiday Inn Team on 11 Sept 2023
We sincerely apologize for the inconveniences you faced during your stay. Hotel Renovation is an important part in maintaining the facility to enhance the satisfaction and experience for guests. We are trying our best to minimize the effect it has on everyone that is staying with us and we apologize for falling short. We are excited for when the renovation are completed and we thank you for bring you experience to our attention so that we may learn from it and make the necessary changes to ensure a better stay for the future.We hope you give us another chance to prove ourselves the next time you are in town.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hank was our “check in clerk”, he was sooo pleasant and friendly!
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Beverly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
This is our second time staying at this location. We stayed back in 2021 when our daughter started at Clemson and it was fine. We chose this hotel again for our son’s move in sincevit’s cheaper than staying near the campus and it’s close to the stores. The staff was very friendly so no complaints there. Our main complaints this visit were with the condition of the hotel. We had no hot water one morning which we found out was affecting the whole hotel. The next morning there was work being done ( scraping on the floor or walls and tapping sounds) in the room above us beginning at 8am. Not the most comfortable stay:(
Stayed 2 nights in Aug 2023
Response from Your Holiday Inn Team on 21 Aug 2023
I would first of like like to apologize for the inconveniences you encountered during your stay. We are so excited to be going through renovations to update our look and make guest rooms nicer for everyone who stays with us. That being said, renovations due come with challenges. We are trying our best to limit any disruptions to our guests. We look forward to being completed with renovations soon and thank everyone for their understanding at this time. We strive to make every stay comfortable and memorable and hope you give us another chance the next time you are in town.

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed for one night and it was great! Staff was very friendly and personable. Beds were comfortable and it was quiet. We paid the extra for breakfast which was delicious and fresh … very worth it. Only recommendation was a place to fill water bottles in the fitness center or lobby and the coffee could have been hotter and more fresh.
Stayed 1 night in Jul 2023
Response from Your Holiday Inn Team on 2 Aug 2023
Hi Lauren, Thank you for your kind words. We hope to see you again soon.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Your Holiday Inn Team on 31 Jul 2023
Hi Lindsey,Thank you for staying with us, I am g;ad you enjoyed your stay!

10/10 Excellent

Leslie, Fort Mill

Stayed 1 night in Jul 2023

10/10 Excellent

Maria, Riverhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice
Stayed 1 night in Jul 2023

6/10 Okay

Jonathan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Average but can do better
Hotel location and area is fine. The issue was the bathroom was not cleaned prior to checkin and no toilet paper. We checked in at 9pm so no excuses.
Stayed 1 night in Jul 2023
Response from Guest Services on 24 Jul 2023
Thank you for letting us know about the issues you faced. I want to apologize for the issues with your bathroom. I have revised your comments with the team and taken measures to insure this will not happen in the future. I hope you give us another chance to prove to you that this stay was the exception and not the norm. I apologize again for not meeting either of our standards.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Maid service was non existent for the entire stay

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Brand new room
Stayed 1 night in Jul 2023

6/10 Okay

Keith

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

ROGER

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hank at the front desk was wonderful !! Great customer service and made us feel welcome!
Stayed 1 night in Jun 2023

10/10 Excellent

thad

Stayed 2 nights in Jun 2023

4/10 Poor

Gloria

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023