Reception

Reviews of CSJS Inn Hotel

4 out of 5
CSJS Inn Hotel
518/2-12, Clock Tower Extension, Amritsar, Punjab

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 7 out of 38 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not expecting how convenient, yet how quiet this hotel was. It’s a short walk to Jantar Mantar, the Metro, and great Indian shopping, yet set in a very quiet green neighborhood. Comfortable bed, hot shower, tasty breakfast.
Stayed 3 nights in Feb 2024

4/10 Poor

Manish

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Floor was dirty with lot of hair and dust, i came from foreign and didn't expected this dirty room in my country after paying 3500 for one room , bed sheet was torn inside which is not visible
Stayed 1 night in Feb 2024

8/10 Good

Caroline

Travelled with family
I loved the fact that the hotel is literally a stones throw from the golden temple. At night you can walk up to the roof terrace and look down on the square and see the temple lit up. Don’t forget to go for the langar. The staff were very kind and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Jasbinder kaur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The lock was not working on the doors we had to get a staff member to open it. The restaurant cleaniless has lot to be desired found hair in the food.poor service. Mr Thakur the manager had attitude ..no manners ..what so ever ...v v unprofessional.... Will never stay here again very dissatisfied with the room ..requested two beds ...was not provided for an executive room it was disgusting. No apology from the manager for inconvenience...no compensation ...no customer care ....they are a fraud set up fool their customers and cheat .....
Stayed 1 night in Oct 2023

2/10 Terrible

Natalia del

Travelled with partner
Cleanliness was absent. Everything, bathroom, toilet, floor, towels and bedsheets were dirty. There is tons of room for improvement.
Stayed 1 night in Jul 2023

2/10 Terrible

Piyush

Stayed 1 night in Feb 2023

6/10 Okay

Savinay

Liked: Staff & service

6/10 Okay

Dana Jon

Liked: Staff & service
Disliked: Cleanliness
Floors were full of old crumbs which attracted lots ants. The bathroom smelled like sewer. The best thing is that the hotel is steps away from the Golden Temple. Convenient location makes for easy walking to shopping areas. Vegan food options were not quite available in the area as much as I would have liked. We had to Tuk Tuk to a semi vegan restaurant 20 minutes away from the hotel…all in all, very conveniently located.
Stayed 4 nights in Jan 2023

2/10 Terrible

Satbir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us a room without cleaning it. Bedding was very dirty and after asking five times waiting for 6 hours and someone finally gave us a different bedding which I changed myself. Terrible place to spend so much money. I realized there was much better hotel’s available for the same price if I would have gone and booked in person rather then using Expedia.

2/10 Terrible

RAJESWARA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Aneeta R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view and great location in proximity to Temple. Safe area.
Stayed 1 night in Nov 2022

6/10 Okay

RANDEEP, PUCHONG

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Besides the location, which is around 100m from Harmandir Sahib, everything else was substandard. Friendly staff, but slow in action. They accommodated early check in for us, but room was not entirely cleaned till end of day. Linen and bed was not changed. Breakfast selection same across 2 days and not on time. Deluxe room pretty small. Summary - definitely not worth the 4 star rating.
Stayed 1 night in Nov 2022

2/10 Terrible

Sukhwinder

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel by any standard. if anything its a cheap 1* basic accommodation. This place is unhygienic, dirty and you can literally smell pee in toilet and bathroom absolutely disgusting and the price was $110 per night did not expect this at all …
Stayed 1 night in Nov 2022

10/10 Excellent

Paramjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Darbar Sahib
It was one night stay. Service was excellent and staff was very cautious. Very clean and efficient.
Stayed 1 night in Mar 2020

10/10 Excellent

g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel & Staff
Second stay at thius hotel, was upgraded free to an executive room with complimentary snacks/water and a lovely welcoming tea! Very clean quiet rooms/aircon/heat/wifi all worked perfect great hot water shower /great breakfast Lovely staff especially Bhumika who has excellent personal skills, so helpful friendly and professional (Manager don't let Bhumika go) So close to Golden Temple My review is an Honest real review !
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Friendly staff members. Very convenient to everything.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel to stay at near golden temple. Can view the temple on top floor. Morning Breakfast - Food Services is so nice. Other than everything is fine.
Stayed 1 night in Dec 2019

6/10 Okay

Nithia, Singapore

Travelled with group
Very basic. Breakfast was the same for all the 5 days we stayed there! Only good thing is it’s just 1 minute walk to the Golden Temple.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Booking Engineer on 3 Dec 2019
Dear Guest, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was Friendly & Good but ROOM was Extremely Smelled Pee, I will never go back & More Over I didn’t want to Complain because I just had One Day Stay. Once again Not Complaining about people who are working but it’s not Worth to pay that much for a Night Stay with the Smelly Smelling Pee
Stayed 1 night in Nov 2019
Response from Booking Engineer on 3 Dec 2019
Dear Guest, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is 2 minutes away for the Golden temple. The staff are all very nice and attentive.
Stayed 2 nights in Nov 2019
Response from Booking Engineer on 3 Dec 2019
Dear Guest, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location a few minutes from the Golden Temple! You can go up to the terrace on the top of this hotel and you can see the great view of the Golden Temple, amazing!!!
Stayed 1 night in Oct 2019
Response from Booking Engineer on 3 Dec 2019
Dear Guest, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

8/10 Good

BSS, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can concur with previous reviews about fantastic views of Harmandir sahib from the roof. This is undoubtedly the hotels best feature which should be utilised to its full potential by setting up a café on roof terrace. Rooms are compact but spotlessly clean. It’s fairly new hotel so everything works well. The waterfall shower is heavenly. Towels and bed linen are a bit of a let down. Towels are thin and going grey. Pillow covers and bed sheets seem to have permanent stains. They don’t feel luxurious at all. TV and internet works well. All staff, particularly the lady on reception are courteous and welcoming. They always greet guests with a smile which is a really nice gesture.
Stayed 3 nights in Oct 2019
Response from Booking Engineer on 3 Dec 2019
Dear Guest, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True to its tagline - Luxury with Spirituality
Great place to stay if you are visiting the Golden temple - the temple entrance is just 20 steps away. The best part is the view of the temple complex from the hotel rooftop. We had an Executive Room with temple view- clean and spacious. Staff are helpful and courteous; breakfast is good. E- rickshaws are available just outside the hotel. Only drawback is that taxis from the airport cant come up to the hotel. You need to transfer to a rickshaw for the last 5 minute drive through narrow and bumpy lanes.
Stayed 1 night in Sep 2019
Response from booking on 23 Sept 2019
Thank you for sharing your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Booking Engineers on 23 Sept 2019
Thank you for sharing your feedback.

10/10 Excellent

Young, Washington DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly well located and literally 50 meters from the golden temple. Staff are super friendly and would do anything to help. I arranged airport pickup and drop off ahead of time which turned out to be a great idea. The hotel also helped me arranged taxi for the border and restaurant visits. Great experience! Keep up the good work!
Stayed 2 nights in Jul 2019

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. The hotel was just right for us. Rooftop view was amazing.
Stayed 2 nights in Jul 2019

6/10 Okay

GurS

Liked: Staff & service
Disliked: Cleanliness
Great location! Friendly and helpful staff. Bathroom stinked really bad! Bed was unclean with hair on it.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property/ Excellent Location, very near to golden temple, 1 min walk. Very Nice Staff !! 5/5
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay
We had an initial difficulty finding the hotel as cabs are not allowed in the immediate vicinity. The hotel is very conveniently located at the doorstep of the Golden Temple and the main town hall area. The room was modern and of high quality. The staff were very warm and welcoming and the service was great. They even helped arrange a tour to the Attari-Wagah border as well on short notice. Overall we had a very comfortable stay and would definitely recommend this hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Maan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was superb except for approach to the hotel. Road in front of the hotel should be immediately paved.Service was excellent. Staff was very courteous..
Stayed 2 nights in Mar 2019

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience at the CSJS Inn By Krishna Gr
We booked two rooms at the CSJS for us and our parents. All the people there are honest and helpful individuals, in particular, Santosh and Bhumika. the hotel is just outside the Harmandir Sahib, so I could go whenever I liked. They helped us well with our trips to the Wagha border and other places that we did not plan for. I can recommend this hotel to others. It is a very good value hotel with the added bonus of the helpful staff - everyone - 100 out of 100!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Clean Hotel Right by Golden Temple
Stayed at this hotel for two nights , it's literally 30 seconds walk from Harminder Sahib/Golden temple (right on doorstep of it), it's a lovely clean european standard hotel , lovely clean room and modern bathroom- Tea /coffee /aircon etc -Thank You so much to Santosh/ Ravinder Singh for making my stay so nice, very helpful people .
Stayed 1 night in Jan 2019

10/10 Excellent

Gilles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part je n'ai rien de mauvais à dire. Tout était super ! Sauf peut être le petit déjeuner est limite . La chambre très bien, le personnels idem. Très content d'avoir réservé dans cette hôtel.
Stayed 2 nights in Jan 2024

2/10 Terrible

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities
掃除してなくて汚い。シャワーも出ない。換気扇が壊れて、天井が崩れてきた。 次は使いたくない。
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
ゴールデンテンプルからは、徒歩30秒
ゴールデンテンプルの正面右側の靴預かり所の前なので、場所はすごくいい。エアコンは効いていたが、窓のない部屋だった。リネンは元は白かったのかもしれないが、グレーになっていて、臭かった。朝食の品数は少ない。もう一度泊まるかと言われたら、絶対泊まらないだろう。
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, ideal para visitar el golden temple! La recepcionista fue super amable y nos ayudó muchísimo para conseguir transporte hasta la ceremonia en la frontera con Pakistán, fue muy profesional y atenta a todo lo que solicitamos. La vista desde la terraza es hermosa!
Stayed 2 nights in Aug 2019