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Reviews of Nanny Brow

5 out of 5
Nanny Brow
Clappersgate, Ambleside, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 83 reviews" "
Rating 8 - Good. 13 out of 83 reviews" "
Rating 6 - Okay. 5 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful welcome, clean warm room. Good breakfast included vegitarian options.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Beware check out time.
Be aware of 4pm Check-in and 10 am check out. A bit tight if only staying one night.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge positives: beautiful location, superb views, lovely house, very clean room in very good condition, excellent shower/en suite in very good condition, good breakfast. All deserving of a nine out of ten rating. BUT: we were put on edge by the house rules. Given that this is an expensive B&B we would not expect to be on edge! Different terms were emailed to us after booking. Tight timing/regimented breakfast [8.30 - 9.00]. Room cleaning at certain times - or you miss it! Early check out with surcharges if you were even a little delayed in departure. The negatives brought down our rating - without the negatives the ratings should be 9/10 [although an expensive B&B].
Stayed 3 nights in Jun 2019

4/10 Poor

Xiangjun

Disliked: Staff & service
Stayed 3 nights in Aug 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Sue on 16 Oct 2018
Thank you!

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid this place.
At GBP200 per night, this place should be avoided. Bed uncomfortable, location inconvenient but the main issue is the stupid rules they impose (not mentioned at the time the property was booked, I might add). Breakfast only served within a 30 minute window (0830-0900) on weekdays and 45 minutes on weekends (0830-0915). Takeaway food is totally forbidden on the premises (penalties and expulsion threatened). Yet they don't offer food themselves after breakfast. They do offer to serve you a drink from the bar but you have to ring a number as the place isn't staffed most of the time. These people should not be hospitality sector operators. On the plus side, bathroom great, wifi decent but it should only be used as a last resort. Definitely not wheelchair friendly for those that need that.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, good breakfast choice, magnificent location and views. Staff friendly and helpful. Location is just over a mile from Ambleside centre.
Stayed 3 nights in Jun 2018

10/10 Excellent

Tim, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Been before, came back.. very nice rooms, with fresh cake provided in your room each day. We were in the annex, which has it's own lounge - very nice. Walks to Wray Castle and up onto the hills right outside the door, with details of several walks provided in the hotel. More breakfast than I could eat, really recommend the cumbrian breakfast though..
Stayed 4 nights in May 2018

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic luxury arts and craft property
Lovingly restored , fabulous location , good views , comfortable beds , modern bathrooms . Locally sourced well cooked breakfast . A good walk from the back of the property and lots more help to choose others
Stayed 3 nights in May 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Vince , Louisiana USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a excellent experience at Nanny Brow. The house is beautiful, the views are outstanding and the the service was first class.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class establishment in beautiful surrounding
Beautiful hotel in the hills around Ambleside...very nicely done. Excellent staff and breakfast. Nice meeting the dogs and the cat as well!
Stayed 2 nights in May 2018

6/10 Okay

belinda

Liked: Cleanliness
Disliked: Room comfort
Mmm it was alright ....
The bed was the most uncomfortable bed I have ever NOT slept in, as I didn’t sleep due to the bed. Place is clean, breakfast was alright - but I don’t think it was 5* but then again sleep is a massive thing for me.
Stayed 1 night in Jan 2018
Response from Susan on 11 Feb 2018
Belinda, I am sorry you didn't feel that the bed was not to your liking. We have since contacted guests who have stayed for a few nights in the same room, they found it to be very comfortable, especially as one of them was a very light sleeper. We have also slept in it ourselves and found no issue but we understand that it is hard to judge from only one nights stay. We would have liked if you had mentioned this whilst you were with us and we could have maybe done something about this. Regards,

10/10 Excellent

Deborah, Gwent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B with access to the fells
We had a fantastic stay in Nanny Brow. We stayed in the Whitwell suite which was very comfortable and beautifully furnished, and had great views of the Brathay Valley. The house itself is lovely and set in beautiful gardens. The breakfast was delicious and the staff are very friendly and helpful. Nanny Brow is well situated for walkers and there is a nice walk into Ambleside from the house. There are also plenty of great restaurants nearby and Sue, when we booked, very helpfully provided a list of recommended places to eat. This definitely was a luxurious experience.
Stayed 4 nights in Oct 2017
Response from General Assistant on 1 Dec 2017
Thank you very much for writing such a lovely review about your stay at Nanny Brow. We're glad you got to enjoy the full Nanny Brow experience from the staff to the breakfast and all of the restaurants in Ambleside. We look forward to seeing you again.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Thank you.

8/10 Good

Vicki, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a tranquil environment.
5 minutes drive to Ambleside Town Centre. Friendly and helpful staff. Starting point for a walk to the surrounding mountains with stunning views of tarns and fells which you should not miss. They provide clear direction and instruction for the walks so just ask. Nice mountain and river view from the hotel room. Lovely daily cakes from the hotel. Breakfast is excellent. Convenient location as a base to explore the lake district. Would definitely recommend!
Stayed 4 nights in Sep 2017
Response from General Assistant on 29 Nov 2017
Thank you for taking the time to write a review about Nanny Brow. We're glad you had a lovely stay with us especially enjoying the breakfast! Sorry that you didn't know we don't do dinner service, we are a five star bed and breakfast and this is stated. Thank you again and we look forward to seeing you soon!

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views and a babbling brook
Stayed in the Skelwith room. Lovely view and beautiful walking trails, complete with a babbling brook. Choice of made-to-order breakfast. All of the staff were also incredibly friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Can't recommend this beautiful Arts and Crafts guesthouse highly enough. We were made very welcome and enjoyed our chats with Sue during our stay. Room was lovely, comfortable, beautifully decorated with lots of thoughtful touches that we appreciated. Breakfast was delicious and all the team working at Nanny Brow were delightful. Thankyou - we really enjoyed our stay with you.
Stayed 3 nights in Sep 2017

8/10 Good

Bella, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful views.
Beautiful views to lake Windermere. Nice base to drive and discover surrounding beautiful towns with cozy cafes and restaurants. Scenic hiking trails starting right behind the hotel.
Stayed 2 nights in Sep 2017

10/10 Excellent

Jeff, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay in a beautiful hotel
Beautiful location, wonderful room with absolutely stunning views (Brathay Junior Suite), spotlessly clean with fresh cakes daily and selection of specialty teas. Large, wonderfully presented en-suite shower room with wonderfully powerful shower. Friendly animals and even friendlier staff, with nothing too much trouble. Breakfasts were simply wonderful — amazing cooked breakfasts, or scotch pancakes/porridge/scrambled egg with smoked salmon etc, selection of cereals, a huge bowl of the tastiest fruit salad. We would both love to return here.
Stayed 2 nights in Aug 2017

10/10 Excellent

DebVin, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best B&B!
Extremely helpful staff. Excellent, easy to follow suggestions for beautiful walks. Best fruit salad we have ever had! Outstanding views from the bedroom window. A fantastic place to stay!
Stayed 3 nights in Aug 2017

10/10 Excellent

Gregoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing B&B with very nice suites and just at the right distance from the nearby cities. In short it is the perfect place to have some rest.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a lovely stay here, wish we'd booked for longer. We found ourselves not wanting to go out sightseeing because it was so comfortable and peaceful.
Stayed 2 nights in Aug 2017

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely book here
Absolutely lovely stay, loads of character and charm with nice touches that made the stay special. The view and breakfast were absolutely amazing
Stayed 2 nights in Aug 2017

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5*
My husband and I stayed at Nanny Brow for 2 nights in July. We stayed in the Loweswater suite and it was perfect. It was very clean and well designed. The breakfast was perfect with buffet style and full breakfast available. All food was top quality as was the service we received. The bonus was that we had fresh baked cake everyday of our stay. I can not fault this hotel. If you go here you will not be disappointed.
Stayed 2 nights in Jul 2017

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake District mini break
Beautiful place to visit, lovely main house and wonderful breakfast. Sadly, it wasn't clear when we booked that we would be in a small bedroom in an annex to the main house, which took the edge off our overall experience.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasic stay at Nanny Brow
Nanny Brow was exactly what you would expect from a 5 star Guest house. Spotless, very comfortable and terrific staff. Breakfast was exceptional and the home baking in the room was a very nice touch.
Stayed 2 nights in Jul 2017

10/10 Excellent

older tourists, Richmond VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful old hotel
Everything was excellent. Freshed cooked breakfast to order. Two small concerns. No elevator so be sure to request a first floor room if walking up stairs is a problem. Also the Nanny Brow does not have a restaaurant so all other meals must be taken elsewhere. However, there is so much to see and do in the lake district, we were always outside anyway.
Stayed 3 nights in Jun 2017

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had a truly lovely three day break the hotel the service and breakfast was excellent
Stayed 3 nights in May 2017

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The luxury BnB was lovely and had a huge bathroom which proved useful consternation had large bags.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Lovely views from our room. Everything was nice. Breakfast was really good and the owners very friendly

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Duncan, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel in a great location.
A friendly welcome greets you at the hotel. Everything is explained about the hotel and puts all worries at ease. The room we stayed in had great views down the valley and was very spacious, fresh cake each day in the room was a very nice touch. Bathroom was very well presented and shower was very refreshing. They have a book in the main lounge with plenty of walks around the area with detailed instructions making them easy to follow. With access from the back of the hotel straight onto several walks made the whole experience very stress free with it being our first time visiting the lakes and wanting to do several walks. Breakfast was lovely each day with plenty of choice. It is easy to get into Ambleside which has plenty of places to eat, Nanny Brow send you a great list of restaurants they recommend, which has a variety of options. I would definitely stay at Nanny Brow again and would recommend it to anyone.

10/10 Excellent

Jennifer, Newcastle Upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay very close to Ambleside.
Three day stay in a lovely setting enabling great walking from all directions.

10/10 Excellent

Lucy, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 'family-feel' hotel
We stayed for two nights for my boyfriend's birthday - the hotel itself is beautiful, as are it's surroundings. The welcome was warm and the room was very clean and beautifully decorated. All the staff couldn't do enough for us - homemade cakes were left for us each day, drinks served on request and anything we asked for was attended to with no problems at all. Although the weather wasn't great, the lounge area of the hotel meant we were never bored. Breakfast was lovely. We will definitely be returning!

8/10 Good

Ian, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy B and B in beautiful location
A pleasant couple of nights stay in this hotel, lovely extra touches such as cake in your room every day! lovely Art Deco hotel.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel.
It was a pleasure to stay at Nanny Brow. The hotel was perfectly situated for walking, shopping and dining. The proprietors Sue and Peter were perfect hosts and even sorted out a booking at nearby Zeffirelli's. The suite we stayed in was very clean and spacious and the luxury bathroom was just that. The breakfast was superb and the service excellent. A very pleasing experience.

10/10 Excellent

Graham lowe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idillic!
From minute one we loved our stay. As soon as we arrived we were met at the door by the lovely Sue who owns Nanny Brow and her two gorgeous collie dogs. Sue gave us a full run down of what to expect from our stay, places to visit, places to eat and so much more. We were then shown to our room. We stayed in the room called 'Lingmoor', this didn't disappoint, the room was quite large, very comfortable with plenty of space, kettle and cups, a full array of tea blend choices and coffee too, bedside tables, good sized wardrobe and bureau and a table and chairs situated in the bay window aperture overlooking the beautiful countryside with freshly made Lemon Drizzle cake waiting for us on the table!.. heaven!! We had a massive En Suite with double sinks AND shower, all very well presented throughout. breakfast was well cooked to your exact specification, in whatever combination, not just a load of food under hot lamps. The staff were excellent and very polite too. Sue drafted us up a planner for one of our days to help with the sight seeing which was invaluable! As we aren't hardcore walkers we drove to many different places, like Keswick, Coniston, Grasmere, Tarn Hows, Kirkstone pass, Ullswater, Pooley Bridge and many, many more and took it all in with stopovers. Her planner saved us a lot of time and helped us to see much more than if we had just gone on a mystery tour! We would not hesitate to go back and would thoroughly endorse Nanny Brow to anyone staying in the Lakes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Tranquility.. If you want!!
The Hotel is so warm and friendly. Sue and her husband will ensure your stay is a comfortable as possible and point you in the right direction to explore the Lakes. Sue bakes her own cakes and biscuits, which are left every morning in the room. Breakfast is something to look forward to. Definitely would recommend stay at Nanny Brow.

10/10 Excellent

David, Cheddleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Weekend
We had a wonderful stay, the staff was attentive and the service very good.

10/10 Excellent

Graham, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nanny Brow an outstanding stay.
Every element of our stay was excellent, we were arriving late, not a problem, breakfast was excellent quality, the house has been renovated to an outstanding level and is located in a breath taking location. The care and respect shown in renovating the house is extended to the customers. Little gestures like letting us use the room for longer and providing a sandwich as I wasn't able to make breakfast gave us faith that excellent customer service is alive and kicking at Nanny Brow.

10/10 Excellent

Keith, Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, comfortable hotel.
The hotel is very comfortable with large and elegantly furnished public rooms. The staff were friendly and helpful and the breakfasts were of outstanding quality. Furthermore, the hotel has a beautiful view of some the Lake District mountains. The weather was so good that we were able to savour these views from the comfort of the hotel's terrace garden. The setting was very peaceful too. We stayed in one of the lowest cost rooms (Rydal) and found it to be comfortable with a spacious modern bathroom. Each day there were complimentary slices of fresh home-made cake in our room. Wi-Fi was reliably available in our bedroom and the public rooms.

8/10 Good

Elizabeth, South Yorkshire

Liked: Cleanliness, property conditions & facilities, room comfort
A restful break in the Lakes
The accommodation is in a beautiful situation and is a well preserved arts and crafts gem. The room - listed as a suite, was clean and comfortable with a well stocked tea/coffee tray, complete with home made cakes. The breakfast is served early and for only a limited time - 8.30 until 9.15. Practically, it is a 30 minute walk (8 minute drive) into Ambleside for many good restaurants and bars. Rather pricey for a B&B.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Absolutely lovely stay in an idyllic location. Enjoyed a beautiful walk, straight out the back of the B&B and up to ivy crag, then on to Elterwater. Also within easy reach of both Ambleside and Grasmere. Our room was stunning, the food was delicious and the staff were ever friendly - just perfect!

10/10 Excellent

Tony, Welling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast
This is a very upmarket hotel/B+B. The highlight of the place (apart from the gorgeous countryside) was the excellent breakfast. We stayed for five nights and the food was consistently excellent. Don't miss the home-made jams and marmalade. We were also treated to home-made cake in our room in the evenings. Very naughty but after a day's walking - nice! A downside for some is the distance from town. It is about a mile and a half to walk, and with the local beer as good as it is the car is not an option. However it is also peaceful and the place is set in lovely grounds. All in all worth the extra cost to stay here.

10/10 Excellent

Gwyn H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ron, Port Elgin Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
A first class B&B in an excellent location. We had visited the hotel over 20 years ago and the new owners have done a fine job with their renovations

8/10 Good

Sandra, Hampshire

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Luxury hotel in beautiful grounds
Luxury room in beautiful grounds but felt it was slightly overpriced.

6/10 Okay

Ashok, Preston

Liked: Cleanliness, staff & service
Trip to Lake district
Our stay was rather unpleasant,we coulnd'nt find anywhere park.The access road to hotel is extremely steep,challenging and not enough spaces for all rooms.Most annoying was soft bed desperately need of change.The hotelonly serve breakfast which is not fit for five star,and no.meal is served.It rather hot and we could'nt find anywhere to little fan.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
My husband and I stayed at Nanny Brow for our 20th anniversary and already plan to return. Nanny Brow is set in such a beautiful location, with stunning views and even a direct walk from the hotel grounds, up to the top of Loughrigg Fell (for those inclined to hill walking). The hotel itself is of an amazing standard, rustic and homely, but at the same time of a very high standard. We stayed in the Buttermere suite, which was very comfortable and luxurious. Susan and all of the staff are lovely; very friendly and always happy to help. We very much look forward to our return visit.