Lake view

Reviews of Brantholme Guest House

4 out of 5
Brantholme Guest House
Millans Park, Ambleside, England

Reviews

10

Exceptional

Rating 10 - Excellent. 26 out of 28 reviews" "
Rating 8 - Good. 2 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank and Jo have been really friendly and welcoming. Highly recommended if you’re looking for a traditional B&B. Will definitely come again!
Stayed 3 nights in May 2024
Response from Frank and Jo on 15 May 2024
We're happy you enjoyed your stay, Alison. Thank you for your time and words. Hope you can make it back to enjoy a sunset on the rear garden patio.

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jo and Frank made us feel so welcome. The b&b was the best we have stayed in, very clean, everything we needed and the breakfast was brilliant.
Stayed 2 nights in Apr 2024
Response from Frank and Jo on 15 May 2024
Thank you Tania for your words and time.Happy you enjoyed your stay with us in Ambleside. Hope you got to do everything you planned. Hope to see you again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from jo and frank on 29 Nov 2023
Many thanks, Sarah. We're happy you enjoyed your stay.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and hosts
Great place, great location, the hosts were amazing. Lovely freshly made breakfast and well organised, generally. The only reason I didn’t put 5 stars, was that we stayed for 3 nights and they didn’t come in our room to change the coffee mugs, and empty the bins. I understand that towels are not changed often due to sustainability reasons, but the mugs should have been washed and the bins should have been emptied. Especially, when they asked us if we need anything and we told them for them, and yet never came. Apart from that they were amazing, great place.
Stayed 3 nights in Oct 2023
Response from jo and frank on 29 Oct 2023
Many thanks, Maria for your time and words. Happy you enjoyed your stay with us. Sorry to hear your room got missed with cups and bins. Though we have a system in place as in the welcome book, people leave them outside their door on time not entering rooms. Should you have called down to reception we could have easily sorted. Were happy to help. As you can appreciate we are extremely busy with no staff.

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities, room comfort
Already did this on first email. Nice guest house in 80s style. Lots of plastic flowers and twee effects. Eco friendly? Not really. No recycling evident. No service of room during stay, very surprised as it was not inexpensive. Hot tub advertised as as ridiculously expensive…
Stayed 2 nights in Oct 2023
Response from jo and frank on 20 Oct 2023
Your third-party booking platform will have sent this. We don't, however, thanks for your time. If you enjoyed your stay tell your friends, If you didn't then tell us before you leave! We like to work with constructive words, not personal opinions. Brantholme was built in the late 1800s and has recently been decorated in keeping with the Victorian period with Laura Ashley designs from that Era mixing the latest modern items and furniture with antique finishes. Around the house are real plants and our bedrooms have SILK flowers reflecting the colour scheme of that room. We don't believe guests should be greeted by a collection of recycling bins. They are discreetly hidden from view! If you took the time to read your welcome book you would have found everything explained inside. During COVID/post covid times short stay rooms are not entered. However, we have a system in place ( in your welcome book ) so we are here to attend to guests' needs ie cups bins, etc. You will have enjoyed the baskets at the foot of the stairs with extra teas/ coffees etc next to the ice machine. We are happy to help. Guests enjoy leaving their cars in our free car park to take a bus, walk, or boat trip. If you choose to book via a third party, you pay a third-party price. The room includes free breakfast. Our Hot tub facility is a separate booking( in use for the day) and payment from rooms and details are on our website. We only sell our rooms ( with a free breakfast ) to third-party platforms. ALL our facilities will be shown on third-party platforms.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have stayed in
Brilliant
Stayed 2 nights in Oct 2023
Response from jo and frank on 20 Oct 2023
Thank you, Deborah. Were happy you enjoyed your stay. Hope to see your return soon.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Fantastic stay in a lovely location, hosts were very helpful
Stayed 5 nights in Sep 2023
Response from jo and frank on 5 Oct 2023
Thank you Christian for your time and words and we are happy you enjoyed your stay with us. Hope to see your return in the near future.

10/10 Excellent

Sylvia

Stayed 4 nights in Sep 2023
Response from jo and frank on 5 Oct 2023
Thank you, Sylvia. Were happy you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Spacious, Clean and comfortable room. Jo and Frank are welcoming hosts and they serve a variety of delicious breakfast options.
Stayed 2 nights in Sep 2023
Response from jo and frank on 5 Oct 2023
Many thanks, Karen, Happy you enjoyed your stay and a great breakfast to set you up for the day. Hope you can make it back again soon.

10/10 Excellent

Stanley

Stayed 4 nights in Sep 2023
Response from jo and frank on 5 Oct 2023
Many thanks, Stanley, We're happy you both enjoyed your stay. Hope you can make it back in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Response from jo and frank on 5 Oct 2023
Many thanks, Kelly, We're happy you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Diane

Stayed 2 nights in Aug 2023
Response from jo and frank on 22 Aug 2023
Many thanks, Diane, We're happy you both enjoyed your stay. Hope to see you return in the near future and get a chance to use the hot tub in the peaceful surroundings.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guest house
Already read reviews on this property before booking and they were all true. Lovely guest house in a quiet area but easy walk to bars and restaurants. The room was lovely with a beautiful view of the fells which we enjoyed on the arm chairs in bay window. Breakfast room is lovely and breakfast was as good as any we've had in hotels like Gleneagles and Old Course St Andrews and the owners couldnt have been more friendly and welcoming. Would highly recommend
Stayed 2 nights in Jun 2023
Response from jo and frank on 4 Jul 2023
Thank you Yvonne for your time and words. Were happy you enjoyed your stay with us. Happy you enjoyed a comfortable clean room good breakfast and time around Ambleside and the Lakes. Hope to see you in the future.

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Lovely
The best guest house we have stayed at in the Lake District so far. Can’t fault it. Spotless everywhere. Great breakfast with lots of choice. Comfy beds. Nice white towels & good toiletries. Love the plastic wine glasses which were perfect to use in the garden. Which was excellent. We even tried out the summer house😁. Nothing was too much trouble for the hosts. Parking was easy. Plenty of bars & restaurants close by as well as beautiful walks. We would love to stay again.
Stayed 2 nights in Jun 2023
Response from jo and frank on 18 Jun 2023
Thank you Susan for your time and kind words. Were happy you both enjoyed your stay with us at Brantholme and your visit around the Lakes and fells. Our garden is a big bonus with the peaceful unspoiled views of the fells behind with the patio and lower garden seating and the reading room/summerhouse for cooler evenings. Hopefully, you will have time to relax in the hot tub on your next return. Hope to see you back soon.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is a wonderful accommodation that is run by wonderful, caring people, Jo and Frank. The hotel is on a quiet street that is very close to a busy street in Ambleside with groceries, bakeries, cafes, etc., and buses to nearby towns. Breakfast is delicious and ample. The rooms are spacious and well-equipped. My 98-year-old mother was hospitalized in New York during our stay, and Jo and Frank helped us arrange rush taxi transport to Manchester Airport for an early flight home. They did everything -- they packed up bananas, oranges, and yogurt for our ride; made the taxi reservation for us; etc. In addition, Jo has contacted us in New York to find out how my mother is doing. Branthome is THE VERY BEST!!
Stayed 4 nights in May 2023
Response from jo and frank on 14 Jun 2023
Thank you Steven for your time and kind words. Were happy you enjoyed your stay with us and managed to fit in some of your bucket list of places to visit. We're happy to help and do hope your mother makes a full recovery. We hope to see you both return in the near future so you can continue visiting the sites around the Lakes. All the very best Jo and Frank.

10/10 Excellent

Brian

Liked: Property conditions & facilities
Very nice place
Stayed 2 nights in May 2023
Response from brantholme on 8 Jun 2023
Thank you Brian Were happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place to stay in Ambleside
We had a lovely two night stay. The owners were very friendly and welcoming. Ideal location just a few minutes walk into Ambleside. Fantastic breakfast and off road parking a bonus.
Stayed 2 nights in May 2023
Response from brantholme on 8 Jun 2023
Thank you Mr Anonymos for your time and words. Were happy you enjoyed your stay and a good breakfast to set you up for the day. It's nice to leave the car in our car park and explore Ambleside and the Lakes beyond.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Relaxing Stay - Very Spacious Rooms
After staying at many B&B's in the Lake District, we truly found Brantholme Guest House to be the best! Everything from the warm and friendly welcome from Jo & Frank to the accommodation itself was faultless. We stayed in a Superior Room 3 and it was the most spacious room at a B&B we have ever stayed in and the sunset over the mountain views were spectacular. Our room was clean and well equipped with a mini fridge (very handy) and chairs.. you don't often get a proper chair to sit on but we had three! Good size TV on the wall and plenty of storage cupboards and drawers etc. The bathroom was very spacious and we had a full size bath and a separate shower cubicle. The property itself is obviously well kept. There is parking for each room for one vehicle. The property is also just a couple of minutes walk to the town where there's plenty of shops and restaurants. I highley recommend Brantholme Guest House and we will definately be returning!
Stayed 2 nights in Sep 2022
Response from Owner on 1 Oct 2022
Thank you for your kind words about our property and that you had such an enjoyable stay. It was such a joy having you stay with us and we hope to see you soon Simon from Jo and Frank here at Brantholme.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforting stay
Great stay. Comfortable, charming and lovely stay.
Stayed 2 nights in Sep 2022
Response from brantholme on 10 Sept 2022
We are happy to hear you had an enjoyable stay at our home, Brantholme B and B, and we hope to see you soon in the near future. Many thanks, Jo and Frank.

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little b&b, the owners were very friendly and helpful. Breakfast was gorgeous and lots of options. Ideal location for waking in to town.
Stayed 2 nights in Sep 2022
Response from jo and frank on 21 Oct 2022
Thank you Beverley for your time and words. We're happy you enjoyed your stay with us here at Brantholme. It's great to step outside the door and start some great walks wrapped around Ambleside so ideal for leaving the car in our carpark and have a stress-free day. Just 2 minutes around the corner to enjoy a good meal and drinks is a bonus. Hope to see your return in the near future.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the beautifully appointed Brantholme. The town centre is only a short walk and the B&B has a rare commodity for Ambleside, its own on-site parking. Both Jo and Frank are welcoming and obviously enjoy what they do. Our room was well-proportioned, spotlessly clean and both beautifully decorated and furnished. Andy and I enjoyed the breakfasts prepared by Frank. We would definitely recommend Brantholme and will certainly be returning, hopefully using the hot tub and garden reading room next time!
Stayed 2 nights in Jun 2022
Response from brantholme on 22 Jun 2022
Thank you Elizebeth for your time and kind words and were both happy you enjoyed your stay here with us at Brantholme. It's handy to leave the car and wander the Lakes stress-free or walk 2 minutes around the corner to the local restaurant's shops etc. We look forward to your return in the near future.

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wet weather didn't dampen our stay, room really spacious and comfortable with a lovely view, really close to all amenities, all we needed was available. Lovely breakfast too.
Stayed 2 nights in Oct 2020

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took our 5 month old dog on his first trip and had an amazing time stopping at Brantholme guesthouse. We were in room 1 which was ideal for dog owners as it has a french door leading to the rear patio area. This meant we could enter and leave our room without having to go through the corridor.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts, lovely place with great views. Definitely recommend a visit
Stayed 2 nights in Aug 2020
Response from Brantholme on 18 Aug 2020
Many thanks for your time to write. Happy you had a relaxing time. Yes, the views are something to absorb over waking up or sunset. regards, Brantholme