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Reviews of The Holland Hotel

3 out of 5
The Holland Hotel
209 West Holland Avenue, Alpine, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 431 reviews" "
Rating 8 - Good. 138 out of 431 reviews" "
Rating 6 - Okay. 44 out of 431 reviews" "
Rating 4 - Poor. 21 out of 431 reviews" "
Rating 2 - Terrible. 10 out of 431 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in May 2024
Response from Holland Hotel on 20 May 2024
Larry, thank you for the solid rating. We are exciting about the renovations coming up and would love for you to return for a full five-star visit in the future!

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Holland Hotel on 17 May 2024
Thank you for taking a moment to rate us, Heather. We hope you'll come back for a full five-star experience!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The historic charm is top notch! Super clean. Beds were comfortable. Lots to do within walking distance. Pet friendly. Absolutely recommend and do again!
Stayed 1 night in May 2024
Response from Holland Hotel on 6 May 2024
Thank you, Kristina!

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Holland Hotel has great character and charm - sign in guest books, city newspapers free in the lobby, woodwork and leatherwork for display and sell - and get this...door keys, not card passes but actual keys. Great staff with reasonable answers to uncommon questions and an Amtrak Train Station one block over. Sit a spell, give the bar a try and grub down in the restaurant. You will enjoy your time.
Stayed 1 night in Mar 2023
Response from Holland Hotel on 6 May 2024
Billy, thank you so much for sharing your experience and we look forward to welcoming you back in the future!

8/10 Good

Stephen

Travelled with family
Cool historic hotel, located across from the train station. Very walkable to restaurants and shops, easy parking options. The rooms are old but tasteful, and could probably use some updates. The main lobby and outdoor courtyard was beautiful and historically decorated. Their restaurant and bar, a centerpiece of the property, was closed for renovations. Too bad.
Stayed 1 night in Apr 2024
Response from Holland Hotel on 28 Apr 2024
Thank you, Stephen. We are excited to share that we are soon to undergo a full restoration that will encompass the entire hotel, the restaurant, and even the ballroom. Follow us on social and join our newsletter to stay in-the-know.

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Holland Hotel on 28 Apr 2024
Thank you, Carol. We are excited to share that we are soon to undergo a full restoration that will encompass the entire hotel, the restaurant, and even the ballroom. Follow us on social and join our newsletter to stay in-the-know.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Holland Hotel on 28 Apr 2024
Thank you, Michael. We are excited to share that we are soon to undergo a full restoration that will encompass the entire hotel, the restaurant, and even the ballroom. Follow us on social and join our newsletter to stay in-the-know.

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, but next to the railroad. Easy walking to anywhere.
Stayed 1 night in Apr 2024
Response from Holland Hotel on 12 Apr 2024
Thanks, Mike! Yes, the architecture and the train are what let you know you're staying in an historical hotel. Come back and see us!

8/10 Good

Kathryn

Stayed 1 night in Apr 2024
Response from Holland Hotel on 6 May 2024
Thank you, Kathryn, for taking a moment to rate your stay.

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this historic hotel! Our room was lovely but the common spaces were my favorite. Beautiful Spanish architecture, lovely decor and amenities.
Stayed 1 night in Apr 2024
Response from Holland Hotel on 8 Apr 2024
Lovely review, Emily! Thank you!

6/10 Okay

Rosa Maria

Travelled with family
Liked: Staff & service
The Holland Hotel is a historic hotel in Alpine. It is centrally located and has a unique lobby. However, the rooms are in desperate need of a remodel. We stayed in a junior room (king bed and sofa bed). The sofa bed was lopsided and old. We had extra pillows and blankets and made do but it was uncomfortable.
Stayed 2 nights in Mar 2024
Response from Holland Hotel on 4 Apr 2024
Thank you for your feedback, Rosa Maria. Keep in touch as we are excited to be starting a restoration of the hotel in the coming months!

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holland Hotel on 4 Apr 2024
Thank you for the perfect rating, Evelyn! Please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old style. Just wish grill was open for breakfast.
Stayed 1 night in Mar 2024
Response from Holland Hotel on 4 Apr 2024
William, thank you for your feedback as we cannot wait to reopen the restaurant as well. Please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

6/10 Okay

Phyllis

It was ok
Stayed 1 night in Mar 2024
Response from Holland Hotel on 4 Apr 2024
Thank you, Phyllis. Please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome historic hotel, Sad to see the restaurant closed. Mattress were a bit stiff.
Stayed 1 night in Feb 2024
Response from Holland Hotel on 4 Apr 2024
It is awesome and we are also sad we have had to close the restaurant for the time being, but please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Holland Hotel on 4 Apr 2024
Thanks, Ann! Please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

6/10 Okay

carl, EL PASO

Stayed 2 nights in Feb 2024
Response from Holland Hotel on 4 Apr 2024
Thank you for your feedback, Carl. Please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

4/10 Poor

Polly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and restaurant had been closed down, but the information in the listing was not updated. We would have stayed elsewhere had we known. The property was run down compared to the last time we saw it and the rooms weren’t especially clean. Staff was only on property until 7 pm, and it was pretty much self serve. Not at all what we expected from a sister property to the Paisano in Marfa.
Stayed 3 nights in Feb 2024
Response from Holland Hotel on 4 Apr 2024
Thank you for the feedback, Polly. We will address these concerns. Though please note that while we and Hotel Paisano are both Trost Hotel, we are not sister properties. Howveer, please join our newsletter and follow us on social as we prepare for a full restoration of the coming year!

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a train and it’s loud but their provide ear plugs.
Stayed 4 nights in Jan 2024

8/10 Good

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Diappointed restaurant and bar were not open
Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool/Nice old hotel!
Cool/Nice old hotel. Friendly staff, ample parking. Bar/Restaurant was closed for the 'holidays' due to staffing shortages. Comfy bed, decent bath, clean room. Would definitely stay there again esp since the rate is competitive or better than most chains. Note!: The train rolls through 2-3 times a night some nights. I slept through it but it woke my GF up all 3 times. It's basically across the street and quite loud, however I'd imagine every hotel/motel in Alpine has the same issue.
Stayed 1 night in Dec 2023

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel
The Holland is a very unique hotel and has a lot of charm i would recommend it to friends.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rene

Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Stayed 3 nights in Dec 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Charles G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Holland Hotel
Our Stay at The Holland started out a little rock but ended up being a great, beautiful, hotel. On our way to the hotel we got a call that the gas had to be shut off and there was not going to be any hot water until possibly the next day. They gave us the option to go to a sister property but we decided to see what happened in the morning. By the time we got up the next morning there was hot water! We loved it there, only thing I would have liked was for them to offer breakfast. The restaurant and bar was only open two of the four days we were there. We had dinner and drinks the last night and it was wonderful. They even had live music on the patio. We danced and had a great time! The staff wasvery friendly and helpful. We will definitely be going back!!
Stayed 4 nights in Sep 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the courtyard and music! The only thing is the mattress wasnt comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ida

Beautiful!
Check in was quick and easy. Great staff!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything in town
Stayed 2 nights in Aug 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly. And the hotel is very nice. Wish they had a continental breakfast but ah well.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel has so much character. No breakfast, with kids that is an issue.
Stayed 1 night in Aug 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacay
Beautiful comfy hotel!
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel, Tahoka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It had a historic ambiance, well kept and unique.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

lisa

Stayed 1 night in Jun 2023

6/10 Okay

joseph

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great historic building with interesting character and decorations but, room dirty with old cups and spider webs behind the dresser like no one ever cleaned it or looked there, bathroom: dirty tub, leaky sink faucet, refrigerator barely cold, A/C barely works but was sufficient, elevator not working between the 1st and 2nd floor. But a good bed and good for sleeping very quiet. Would be nice if the A/C would cool things down better
Stayed 3 nights in Jul 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Susan

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like. Elevator wasn’t working and they assumed my party would climb 38 steps with all of the luggage for 6 people. They had been told in advance that I needed help as I had double knee replacements. They knew about the issue for two days but did not let me know until time to check in. They put us At sister motel that had no restaurant. No bar, no arcade room for kids, no breakfAst, no towels in room, non working AC in one of our rooms, dirty toilet, dusty and smelly. The only plus was a po but lights didn’t work at night so kids could not swim. The receptionist took no responsibility for anything, manager no where to b found. Terrible. Awful, experience. Will never stay there again and advise no one else stay at Holland Hotel or Maverick Inn.
Stayed 1 night in Jul 2023

6/10 Okay

Leslie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Beautiful old building on the inside, and thats it
Lovely in the lobby, and the bar was nice. Only compliments I have. Room was teeny tiny, and bathroom a mess. Place needs some serious updating. Restaurant and bar only open a few hours each day, and never followed the posted times. Easy walk to rest of downtown and across the street from Amtrak station. We would not stay again unless offered a better, cleaner room
Stayed 5 nights in Jun 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Historic hotel next to train tracks
Cool historic hotel with beautiful lobby. Very friendly staff. Room was old, dusty, and possibly moldy. Beds were uncomfortable. Thought it was odd they provided ear plugs, but I found out an hour later that there's a very loud train across the street.
Stayed 1 night in Jun 2023

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating at check in!
Stayed 1 night in Jun 2023

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Nice bar and good food.
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My anniversary stay
Took a trip for our anniversary. No phones in room which was nice. No hot water the last day. Was told i would be discounted for the room that day but nothing was applied. Resturant was meh. Wing appetizer was great. Chicken fried steak was bland and smaller sized for 27 dollars. Fried fish was over salted.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at the holland Hotel.!
Nice room -- excellent bar and restaurant! Front desk staff, bartenders and waitress were very nice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023