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Reviews of Sleep & Go Faro Airport Guest House

3 out of 5
Sleep & Go Faro Airport Guest House
Rua Soldado Ferrer,47, Faro

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 18 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Stayed 1 night in Nov 2023

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
was easy and close to the airport
Stayed 1 night in May 2023

2/10 Terrible

Luis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate to write this review since i being pretty lucky with the choices we have made in the past on Hotels.com. However
Stayed 1 night in Sep 2022
Response from Francisco on 28 Sept 2022
Dear Luis,Thanks for your comment. We do not understand what went wrong regarding the expectations accordingly with the house and room description and category.We are very surprise to receive this comment through expedia/hotels.com system and did not receive any answer from your side regarding our pre-arrival messages and request information.Kind Regards,

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access, very clean, reasonable size, the area is a bit noisy especially dogs barking, but that is not the property's fault, Ideal for a one night stay before a flight
Stayed 1 night in Jul 2022
Response from Francisco on 14 Aug 2022
Thanks Allan, Good to know that you enjoy your stay. Best Regards,

10/10 Excellent

Sophie

Stayed 1 night in Jun 2021

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Francisco on 13 Mar 2020
Bom dia Fernando, Muito obrigado pela sua preferência. Esperamos recebe-lo brevemente. Cumprimentos

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Francisco on 4 Feb 2020
Bom dia :) Muito obrigado pela sua preferência. Ficamos a aguardar o seu regresso. Cumprimentos, Francisco

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
expensive - more like student digs.
A very strange place and definitely needs more attention from the owners. I arrived to noone at the property. Returned to the airport after trying to call the property but no answer. An email eventually arrived telling me the pass code to get in and which room. The room is basic, not proper beds, just basic guest beds, no sound insulation, uncomfortable but clean enough. Other people arrived with the same access problems. This is clearly someone's house utilised into a money making scheme. Living room/kitchen basically stocked but new washing machine etc. I think this is too expensive for what it is. More of a student hostel than anything else. This place needs work. Not as advertised, too expensive for what is offered. Close to the airport.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like you - 'expedia.ca You are selling ''hostels'' under 3stars hotels! Unacceptable
Stayed 1 night in Jul 2019

8/10 Good

djamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goed
Ik voelde me er direct thuis door de vriendelijke benadering via whatsapp van Francisco. Schoon beddegoed en schone hotelkamer. Voorzieningen in de keuken zijn goed.
Stayed 1 night in Dec 2023

8/10 Good

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lina

Stayed 1 night in Jun 2023

8/10 Good

Fons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
I speak English. It was a pleasant stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Reinhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, wenn man spät am Flughafen Faro ankommt und eine schnelle Übernachtung braucht
Stayed 1 night in Oct 2022

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
maison autonome sans réception, très propre et bien aménagée. roof top, terrasse et de quoi griller dehors. 3 petites chambres. 15 min à pied de l'aéroport, organiser le code pour entrer car pas de réception
Stayed 1 night in Aug 2022
Response from Francisco on 14 Aug 2022
Bonsoir Merci beaucoup pour votre préférence. Nous espérons vous voir à l'avenir. Compliments,

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The sleep and go is within 15 minutes walking distance from the airport. The rooms are small but very nice and clean. There is a shared living room and bathroom with everything you would expect. On top of that there's a beautiful roof terrace with an amazing view. The owner will send a list of convenient places nearby which is really handy. On the morning we were leaving we were waiting to get picked up on the roof terrace and were suddenly asked to come down. We thought we had to put our suitcases out of our room so it could get cleaned. We dont speak Portugese so we didnt understand what was happening. Then the lady opened the front door and pointed outside. Yes, we were actually thrown out. We haven't been treated this rude ever on a holiday ever. What a horrible experience.
Stayed 1 night in Mar 2022
Response from Francisco on 28 Sept 2022
Hello Vincent,Good to know that you enjoy your stay.Regarding the miss understanding with the staff in the morning we have handled a training with some procedures to improve.Best Regards,

10/10 Excellent

CLAUDE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil, propre, à l'écoute. Je recommande.
Stayed 6 nights in Feb 2022
Response from Francisco on 28 Feb 2022
Salut Claude, merci beaucoup pour votre préférence et votre évaluation. Nous espérons vous recevoir dans un futur proche. les salutations Francisco

8/10 Good

Alain

Stayed 1 night in Nov 2021
Response from Francisco on 10 Nov 2021
Bonjour Alain, Merci beaucoup pour votre préférence. Nous apprécions vos commentaires et espérons vous voir dans un proche avenir. Meilleures salutations, Francisco

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Pratique pour une nuit
Pour une nuit c'est très bien. Chambre très propre avec le nécessaire. Code reçu le matin. A 15 mn à pied de l'aéroport. Le seul problème c'est le bruit fait par l'unique autre occupant qui est arrivé vers minuit et était debout à 4h. Et on entend tous les bruits de la salle de bain. Du coup nous n'avons pas beaucoup dormi.
Stayed 1 night in Sep 2021
Response from Francisco on 10 Nov 2021
Bonjour Jose, Merci beaucoup pour votre préférence. Nous apprécions vos commentaires et espérons vous voir dans un proche avenir. Salutations :) , François

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Très pratique pour une nuit avant vol très matinal Bon rapport qualité prix
Stayed 1 night in Sep 2021
Response from Francisco on 10 Nov 2021
Bonjour Maria, Merci beaucoup pour votre préférence. Nous apprécions vos commentaires et espérons vous voir dans un proche avenir. Meilleures salutations, Francisco

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pratique
Petite maison, disposant de 3 chambres avec le juste nécessaire, avec salle de bain commune, cuisine et petit salon et terrasse disponibles à tous! A 15 min a pied de l aéroport.
Stayed 1 night in Sep 2021

8/10 Good

jean francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien
Stayed 1 night in Sep 2021
Response from Francisco on 10 Nov 2021
Bonjour Jean, Nous apprécions vos commentaires et espérons vous voir dans un proche avenir. Meilleures salutations, Francisco

8/10 Good

Audrey

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel close to Faro Airport. It’s perfect when you arrive late and just need a place to crash for the night.
Stayed 1 night in May 2021
Response from Francisco on 7 Jun 2021
Dear Guest, Thanks for your preference and comments :) Is good to know that you enjoyed and recommend Sleepp & Go Faro Airport Guest House. Looking forward to welcome you in the near future. All the best, Francisco

4/10 Poor

Laureano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faro
Attention ces une maison d'habitation avec accès via un boitier avec code pour les clés. J'ai eu mon code le lendemain a 1H47 du matin et donc j'ai dans l'urgence réservé a l'hotel 3K qui est a 500 réel de l'aeroport Ce loueur indique des faux services comme navette aéroport ce qui est totalement faux Vous n'avez aucun service et l'aéroport a quelques Kms Le point positif c'est ce loueur suite a l'intervention de Hotels.com m'a remboursé sans aucune difficulté. Ce qui est appréciable et un point très positif. Merci au loueur et a Hotels.com qui gère les soucis clients jusqu'a la sitisfaction
Stayed 1 night in May 2021
Response from Francisco on 13 May 2021
Cher Laureano Lapena, nous sommes vraiment désolés pour votre expérience négative que vous avez. Je ne comprends pas pourquoi vous n'avez pas reçu d'informations correctement de nous, tôt le jour ou la veille. Nous analyserons en interne et améliorerons nos procédures. Dans la page Hotels.com/Hotels Hotel, les clients disposent de toutes les informations sur les procédures d'enregistrement (contactez la maison d'hôtes 24h avant) et sur le service de transfert (service supplémentaire qui doit être demandé auparavant et il est chargé). Encore une fois, acceptez nos excuses pour le désagrément occasionné. Sincèrement, Francisco

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Freulon, Aurau

Travelled with partner
Nous n'avons pas eu le numéro de code, pour pouvoir entrer. On ne nous en a même pas parlé....quand on a confirmé ! On s'est retrouvés devant une porte close, sans code, sans téléphone...Heureusement, notre taxi, nous a conduit, non loin, à l'hôtel 3 K !
Stayed 1 night in Mar 2020
Response from Francisco on 13 Mar 2020
Cher Feulon, Nous sommes désolés que votre expérience n'ait pas été positive. Nous envoyons toujours un message à nos clients avec les informations nécessaires pour l'enregistrement. Il doit y avoir eu un problème avec la communication. Nous sommes désolés que vous n'ayez pas pu contacter votre téléphone et que vous ne nous ayez pas rencontrés au moment où vous étiez à la porte. Nous n'avons pas de réception, nous vous suggérons donc toujours un contact préalable avec nous pour vous informer de l'heure d'arrivée. Merci beaucoup. Salutations,

10/10 Excellent

Jose, Granada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio limpio, sin problemas para entrar dado que hemos llegado tarde del viaje y por demás encantados. Muy recomendable
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La terrasse sur le toit La proximité de l aéroport
Stayed 1 night in Oct 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Frieda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr hellhörig, ansonsten für eine Nacht zum überbrücken absolut ausreichend.
Stayed 1 night in Sep 2019

4/10 Poor

Chantal

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

GAELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un transit d une nuit proche de l aeroport.
Stayed 1 night in Sep 2019