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The G Hotel Seashell

5.0 star property
Travelers soak up sunshine on a private beach at this seaside retreat, where beach volleyball offers a fun challenge between relaxing moments.

Choose dates to view prices

The G Hotel, by the sea, offers a private beach with two beach bars and a swim-up bar. Adults can relax at the spa or gym, while kids enjoy their own pool and playground. Free WiFi and laundry facilities complete the amenities at this family-friendly destination.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM426
RM550 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for G-suite

Premium bedding, in-room safe, blackout curtains, bed sheets

G-suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Premium bedding
2 bathrooms
  • 101 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Sky House

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Sky House

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bathrooms
Bathrobes
  • Sea view
  • 110 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Sea View

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Deluxe Room, 1 Queen Bed, Sea View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool room queen bed

Premium bedding, in-room safe, blackout curtains, bed sheets

Pool room queen bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for G-suite sea view

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G-suite sea view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Premium bedding
2 bathrooms
  • Sea view
  • 101 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

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Deluxe Room, 2 Single Beds, Sea View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Pool Room Twin Bed

Premium bedding, in-room safe, blackout curtains, bed sheets

Pool Room Twin Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for G loft

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G loft

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Queen Bed Lagoon View

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Cabana Queen Bed Lagoon View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Free bottled water
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for G-suite pool view

Bathroom

G-suite pool view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Premium bedding
2 bathrooms
  • 101 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds (Standard)

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Deluxe Room, 2 Single Beds (Standard)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, in-room safe, blackout curtains, bed sheets

Deluxe Room, 2 Single Beds, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for G loft sea view

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G loft sea view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for M-suite sea view

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M-suite sea view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for G loft pool view

Terrace/patio

G loft pool view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View

Premium bedding, in-room safe, blackout curtains, bed sheets

Deluxe Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Free bottled water
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Standard)

Premium bedding, in-room safe, blackout curtains, bed sheets

Deluxe Room, 1 Queen Bed (Standard)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for G-villa

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G-villa

Highlights

Private pool
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
6 bedrooms
Premium bedding
  • Sea view
  • 950 sq m
  • 6 bedrooms
  • Sleeps 12
  • 4 King Beds and 2 Single Beds

View all photos for M-House

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M-House

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Premium bedding
2 bathrooms
  • Garden view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for M-suite

Premium bedding, in-room safe, blackout curtains, bed sheets

M-suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for G-House

LED TV

G-House

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bathrooms
Bathrobes
  • Sea view
  • 236 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Cabana Twin Bed Lagoon View

Premium bedding, in-room safe, blackout curtains, bed sheets

Cabana Twin Bed Lagoon View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Free bottled water
  • Lagoon view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in El Alamein, The G Hotel Seashell is on a private beach. El Alamein Museum and Port of El Hamra are two other places to visit that come recommended. Visit our El Alamein travel guide
Map
Kilo 134 Alexandria- Marsa Matrouh Rd., El Alamein, Matrouh

What's nearby

  • glasses on alamein beach, north coast of Egypt
    Marassi Beach
    14 min drive - 10.3 km
  • Dream paradise beach with umbrellas and chairs at the turquoise Mediterranean sea at El Alamein near Alexandria, Egypt
    El Alamein Beach
    23 min drive - 16.0 km
  • Marina Marassi
    13 min drive - 11.1 km
  • Italian Cemetery
    25 min drive - 24.0 km
  • El Alamein Museum
    46 min drive - 37.3 km

Getting around

  • Sidi Abdelrahman Station
    22 min drive
  • El Dabaa (DBB-El Alamein Intl.)
    43 min drive

Restaurants

  • Lemon Tree
    8 min drive
  • Lucida Coast
    9 min drive
  • Zaza Cuisine
    4 min drive
  • Skybar
    9 min drive
  • Galambo
    9 min drive

About this property

The G Hotel Seashell

Luxury family-friendly hotel by the sea
At The G Hotel Seashell, you can look forward to 2 beach bars, a swim-up bar and a playground. This hotel is a great place to bask in the sun with a private beach, sunloungers and beach yoga. Treat yourself to a manicure/pedicure or other spa services. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and laundry facilities.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, beach towels and a banquet hall
  • Wedding services, beach umbrellas and ATM/banking services
Room features
All 186 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and bathrobes.
More amenities include:
  • Baths or showers, free toiletries and hairdryers
  • Highchairs, coffee/tea makers and daily housekeeping

Similar properties

Indoor pool, outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas
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  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
9.0 out of 10, Wonderful, 148 reviews
The price is RM252
RM325 total
includes taxes & fees
13 Mar - 14 Mar
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 beach bars
  • 2 restaurants
  • 3 bars/lounges
  • A swim-up bar
  • Couples/private dining

Things to do

  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (88 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 28 2026 to April 21 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from May to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The G Hotel
The G Hotel Seashell Hotel
The G Hotel Seashell El Alamein
The G Hotel Seashell Hotel El Alamein

Frequently asked questions

Does The G Hotel Seashell have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The swimming pool will be unavailable from March 28 2026 until April 21 2026 (dates subject to change).

How much does it cost to stay at The G Hotel Seashell?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The G Hotel Seashell on 14 Mar 2026 start from RM426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The G Hotel Seashell pet-friendly?

No, pets are not allowed at this property.

How much is parking at The G Hotel Seashell?

Self-parking is free at this property.

What time is check-in at The G Hotel Seashell?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The G Hotel Seashell?

Checkout is at noon.

Where is The G Hotel Seashell located?

Nestled on the beach, this El Alamein hotel is 21.5 mi (34.6 km) from El Alamein Museum and 26.6 mi (42.8 km) from Port of El Hamra.

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Reviews

The G Hotel Seashell Reviews

7.8

Good

8.2

Cleanliness

9.6

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 51 reviews
Rating 8 - Good. 9 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 6 out of 51 reviews

Reviews

10/10 Excellent

Ingy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a resort with amazing breakfast buffet, unique location by the sea and super friendly staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Denys

Liked: Staff & service
Hotel is good and personal friendly. But too much noise during the weekends until early morning
Stayed 3 nights in Oct 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great food, breathtaking beach! Thank you G Hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience

Purely amazing. Amazing and beautiful location, beautiful property. Concierge staff, pool bar staff, beach bar staff, breakfast team, housekeeping staff - all on another level of friendliness and courtesy. Struggled to find a flaw in any part of our stay. One of our best trips, albeit to short. Cannot recommend this hotel ans its team enough.
Stayed 3 nights in May 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to celebrate one of our 2 annual anniversaries. We arrived and waited as they decorated our room with flowers. We didn't get the ocean view we reserved but the we did get a lovely room with a bathtub. We spent the afternoon poolside then dressed for dinner. We were hoping for some fresh fish but they didn't seem to have any on the menu. The buffet was surprisingly good and the servers were wonderfully attentive. We were able to take a few bites back to the room and the brought us a cake to celebrate our anniversary. This hotel was such a lovely break from Cairo and we plan to return for our second annual anniversary at the end of the summer.
Stayed 1 night in May 2025

2/10 Terrible

Yehia

Disliked: Property conditions & facilities
Room is far from reception, hotel provides golf car service but could not call for golf car because phone and internet were down for more three hours. The tv service was also down. Room description says lagoon and see view but sea view was obstructed by a fence. Beach is far and there are plenty of rocks which you need to navigate before you can swim. There are plenty of trash on the beach. The hotel also does not have limo service so you need to arrange for transportation in and out. Breakfast and dinner are good but it is tailored to serve foreign workers who leave at certain time in the morning and return for dinner at certain time in the evening. You may be out of luck if your timing is off.In summary; avoid booking this hotel unless you like to pay hefty price for a mediocre service.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2020

2/10 Terrible

SAMAH

Liked: Staff & service
Disliked: Cleanliness, amenities
The property had barely any guests, despite having many complaints and asking for flexibility to cancel and receive even a partial refund, top management decided on otherwise and still had us charged for our full stay. Never again.
Stayed 4 nights in Aug 2025

4/10 Poor

Osama

Liked: Cleanliness
Disliked: Amenities
Rooms too small,
Stayed 1 night in May 2025

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff , thank you Kareem, mohamed and property manager for being so nice accommodating and professional, definitely recommend this facility , we had a great time
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and comfortable
Stayed 3 nights in May 2021

8/10 Good

Aref

Liked: Staff & service

G hotel

Very good
Stayed 4 nights in Aug 2019

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our G hotel first stay

The staff are super nice and friendly. The ambiance and pool are great. The food is delicious. Only issue was the shower was leaking water into the room, every time we shower so they need to pay more attention to maintenance especially for such an expensive hotel.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s one of the loveliest properties ever, architecture, design, colors, view and very detailed design. Peaceful, elegant and spacious, lovely pool area and beach yet not swimming in the sea like most of north coast. Food is the only drawback, breakfast is very good but not lunch & dinner. Would definitely consider going again
Stayed 1 night in Jun 2021

6/10 Okay

yahia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

With better service this will be an excellent spot

This hotel has the potential to be great. The design of the buildings looks amazing, the food is delicious, the staff is friendly, and the facilities are excellent. The only negatives are that the service isn’t the best (you have to call more than once to get what you asked for) and the pool side bathrooms weren’t kept clean.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice stay but unprofessional staff

The hotel itself is amazing but the staff especially the reception & the pool & bell captain needs a lot of training as they are completely unprofessional , but the restaurant staff are very professional & the the food is amazing
Stayed 3 nights in Jun 2022

6/10 Okay

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Need better staff
Stayed 1 night in May 2022

8/10 Good

samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms leak water on ground and ot becomes very slippery beside that all ok
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Pros: Beautiful beach view, friendly staff, nice amenities. Brand new hotel, nice design. Cons: food is far too expensive at the hotel and there aren’t many options. Felt like I was getting gouged because they knew there aren’t other options for people on the property. Hotel room had some issues, we had an insect issue and woke up one morning with bug bites on our arms and legs. There were some issues with the bidet not working and poor workmanship on the closets (piece fell off).
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is to bad. The price its. To expansive for this bad service
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel was clean and new but services in the hotel are almost none There is only one resturant that is open and the food is below averge The bed sheets were not changed for 5 days even though i asked them to change it twice There are no activites availble at the hotel at all Its way over priced for their poor service Not going back there again
Stayed 5 nights in Aug 2019

2/10 Terrible

Mena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DANGEROUS AND AWFUL

NEVER STAY HERE! DANGEROUS PLACE! rooms are extremely tiny. The size of cruise rooms. air conditioning did not work and they attempted to fix it but broke again. 100 degree desert weather WITH NO AC! Construction everywhere. Loud and dangerous. RIGHT IN THE GUEST AREA on the beach! Hot water in the bathroom available for maybe 2 minutes then gone. So no hot water for two people. Food in the “hot” buffet was all cold. Management is indifferent at best. Admits to bringing on all new inexperienced staff who don’t know what they’re doing. Night management staff downright disrespectful. On top of all that, ridiculously overpriced. Im a tourist so accustomed to being overcharged, but 200 pounds for water is ridiculous. Much better stay in Rixos or Alamein hotel nearby.
Stayed 2 nights in Jun 2021

2/10 Terrible

Wageed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Their staff has no experience in hotels or how to deal with customers. Only the manager who come back and try to help fix any issues. I was their for two night and all what I got was the managers apologizing all the time for wat their staff were not able to do. I had to wait for long time to get my key after checking in. When I called in the morning to ask for coffee cream they told me the person has the cream does not come till 9:00 am . The iron board had a polyester cover not fabric which missed up my shirt when I tried to iron it . The breakfast buffet had dark color cold cut which show that it is old and they have been serving it every day . the staff does not have any experience to how to deal with customers in a polite way and the managers keep apologizing on behave of their team . Their excuse was these people are seasonal so they are not fully trained. I will never go back to this hotel again for any of my future visit to this area.
Stayed 2 nights in Sep 2021

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed at

This is by far the worst hotel I have ever stayed at. Their prices are higher than the Four Seasons but worse service than hostels I stayed in when I was younger. I called the hotel the week before my stay to get some help with restaurant recommendations and making reservations. The receptionist told me that they do not call restaurants for their guests, not even the restaurant inside the hotel. When I asked for recommendations he told me McDonald's and KFC. When we checked in our room smelled like stale water, there was no hot water, and there were frequent black outs. There were also bugs in the shower. Our A/C went out completely once; luckily the hotel was able to fix it but did not even offer an apology. Our friend was not so lucky as her A/C went out multiple times, and when the hotel sent a team to fix it 10 hours later, they left a mess in her room, did not clean it, and did not offer to move her to another room or provide any compensation. When we complained about the hot water, they were able to give us 5 minutes of hot water in our room but no more, so my wife could not use the soaking tub that they have in the room to take a hot bath. The WiFi reception was also horrible and we could not connect to it in our room. The reception refused to call cabs for us, even when they watched us struggle to find one for an hour. When we complained to the manager, he did not apologize; he only said he hoped it would be better next time. We will never go back.
Stayed 3 nights in Jul 2020

6/10 Okay

Ahdab

الفندق جميل جدا وجديد ورافي الخدمه سيئه وقت الدخول انتظرنا ساعه ونص ونجن عائله كبيرهخمس غرف القولف كار للتنقل داخل المنتجع سيئين جدا الموظف شفت المسا غير فاهم اي شي ستاف المو
Stayed 4 nights in Sep 2021