Hotel Keluarga di Alcobendas

"Fácil acceso, buen desayuno y habitaciones limpias"

"The property is at the heart of where you want to be to walk to nearby attractions, restaurants, public transit, etc. The room itself was tight but provided adequate space for two people. Walls are a bit thin so you can hear well outside your door but overall I felt very comfortable in the room. Staff was very helpful in setting us up with our code to the building and room. Very secure, safe and convenient that we didn’t need to carry around a card. The building itself is a bit old and dusty at...

"Upon my arrival, it was a rocky start. The male staff who checked us in, was very unwelcoming and rushed us through the process. We did have a few issues and three room changes due to issues in the room from poor air conditioning, and etc. We were even stuck in the elevator. It stopped went dark and had to use my flashlight off my cell phone start pushing different buttons and finally got the elevator to work and the light to go back on. What made my review go from a definitely a one star and...

"Great stay!"

"The staff could be a little nicer."

"Es un lugar a buen precio para dormir y descansar. El lugar es limpio"

"I would not recommend this hotel to anyone visiting Madrid. My stay was going well until a very serious incident completely changed my experience. While I was out on a tour, someone entered my room, stole cash, and attempted to use my credit cards to make purchases totaling more than €2,500. Although I accidentally left these items in my room while rushing out that morning, this should never happen in any hotel, especially one with such highly rated reviews. What was even more disappointing...