Quest Serviced Apartments Albury hotels

"Terrible Place to stay.Very noisy air conditioning was hot and stuffy in the rooms.The whole building smelled horrible.Looked like they done next to no maintenance marks all over the walls,windows where dirty air conditioner the walls and surfaces dust everywhere that was old and very thick.Toilet seat was broken and hanging off.Half a toilet roll in the toilet.Beds where lumpy and caused partner disturbance.Tiny outdated TVs with no modern connections no apple play no screen mirror casting had a google Chromecast that didn't even work.There free wifi was unsecure had no password anyone could join it..If I listed all the problems with the rooms It would be a long list I had to force my self to try not see more problems everywhere I looked I was shocked on how poor the rooms where .At the prices per night and what you got was well a complete rip off.Had problems with multiple rooms had to move 3 times and still every one of those rooms the same problem,so don't think getting the best room will get you a better stay and better quality .The staff where un trained and un professional and had poor communication skills.As for location your right next to a carpark and other shopping building etc.A lot off traffic coming and going and outside it smelled like a toilet no wonder the inside of the building actually smelled like poo I can't imagine how bad it would smell on hotter days.I wish I had taken photos to upload here to show how bad the rooms where.This is an honest true review"

"great location and handy to the centre"

"Large clean room and bathroom . Fridge kindly stocked with milk and coffee and tea provided . Pleasant overnight stay two blocks from center ."

"Always a pleasure to stay at a Best Western and Hovell Tree In will not disappoint."

"Great room and friendly staff even upgraded our room awesome "

"Easy access to room after hours "

"There was no kitchen, no dining room. The overall hotel was very cheap looking. The entrance was ok and so was the reception with nice attendants. The lift was a goods lift and as goods lifts are poor. Had to get up two steps to get there. My room was enormous as if there was a family occupying it. The bedroom was well away from the bedroom, which does not suit me at my age. Asked for another one, NOThing available. Tried to get into the other Quest hotel, but that could not be done as I had paid through Expedia. Both hotels are owned by the same person, which I found out later. Eventually after some hours got the appartment that was belonging to the same room. Much better with a toilet close by. While I was there no cleaning of the floors or bathroom was done. Got new towels and that was all. Not a very good hotel for the amount I have paid. Very 😞😞😞😞😞😞"

"Cleaner room and updating of the property given pricing"

"Room was clean and comfortable. "