BBQ/picnic Area
Check availability

Reviews of Hume Inn Motel Albury CBD

3.5 out of 5
Hume Inn Motel Albury CBD
406 Wodonga Place, South Albury, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 239 reviews" "
Rating 8 - Good. 106 out of 239 reviews" "
Rating 6 - Okay. 35 out of 239 reviews" "
Rating 4 - Poor. 20 out of 239 reviews" "
Rating 2 - Terrible. 5 out of 239 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ting

Stayed 1 night in Dec 2023

2/10 Terrible

Alexander

Travelled with partner
Disliked: Staff & service
Late check in info was incorrect, basic things like room number and parking, staff spoke little English and were unresponsive and unhelpful. If they fix these aspects it would be ok and good value
Stayed 1 night in Dec 2023
Response from Hume Inn Team on 16 Dec 2023
Dear Guest We know that there was mistake from our side when we organised late check-ins. You should have called us rather than checking yourself in unallocated room and we end up having check in issue with another guest so please do not blame us about your mistake. Our staff did fix issue middle of night and he did not ask you to change room. Please do not blame that staff did not know English otherwise could not be able to solve problem midnight.It was better if we have asked you to change room with cleaning allocated room during midnight. Kind Regards,Hume Inn Team.

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Dec 2023

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very clean, basic with new bathroom. Blinds let in a lot of light so early wake up. Bit noisy as bathroom window permanently open.
Stayed 1 night in Nov 2023

2/10 Terrible

Marilyn

Disliked: Property conditions & facilities, room comfort
Disappointing stay!
After reading the reviews I thought we might have a shot at a quiet room for two nights as the motel was opposite a park, next to the Murray R. This was not the case! The first night found that there were a lot of contract workers booked in. Outside the room beside us were two pairs of boots on their doorstep, with a pair of discarded socks! Great. Later, we found that the road outside the motel is haunted by local hoons in souped-up cars, who rev up their motors and scream past the motel at various times in the evenings. At 2am on the first night at a couple decided to have a loud, sweary fight right outside our room which ended up out in the carpark, with a woman discharging a fire extinguisher on the bloke she was swearing at. Someone on the other side reported it in and the cops turned up ten minutes later, but by then they had gone. The second night there was a busload of people staying, who decided to have a noisy get-together outside for hours. This was complemented by a large group of equally loud youngsters who were having a sort of 'party' at the other end of the motel. There was a lot of running about and screaming. As a result not much sleep was had by us either night! To cap it off, there was no water in the swimming pool, and our 'complimentary' bottle of wine did not appear! This is probably the worst place we have stayed at when booking with Hotels.com. The bed was OK, room a bit tired looking but a decent size. It was convenient. But that's it! Never again!
Stayed 2 nights in Nov 2023

4/10 Poor

Liz

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Whilst polite and welcoming, honesty would be appreciated. The property is next door to an industrial estate, it might not suit travellers wanting a quiet rest, with heavy machinery, staff calling out and trucks running engines by the window. Inside clean, older style, met reasonable expectations, cutlery/plates drawer heavy, difficult to open or shut. The website lists a pool, empty (accessible hazard). An email from hotel told us of the lovely bbq area, not so, with dusty table and bbq out of order. Staff simply explain it away, but same high prices.
Stayed 4 nights in Nov 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Murray

I was satisfied
Stayed 1 night in Oct 2023

10/10 Excellent

adam

Liked: Cleanliness
It was quiet and the room was clean, the shower was great
Stayed 1 night in Oct 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service
I liked the friendly atmosphere and access to the restaurant Unfortunately there were no tissues provided and there was no conditioner in the shower. I would stay there again, though.
Stayed 1 night in Sep 2023

4/10 Poor

Rayma

Stayed 1 night in Aug 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Undercover parking. Great Italian restaurant attached. Good price.
Stayed 1 night in Aug 2023
Response from Hume Inn Team on 26 Aug 2023
Dear BradleyWe are glad that you had a great stay with us and thank you for your kind words.

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good rest stop on the way back to Melbourne. Staff friendly and helpful. Rooms clean and well appointed. Parking firne. Lots of food and fuel options nearby
Stayed 1 night in May 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, clean and comfortable accommodation, friendly staff, reasonably priced.
Stayed 2 nights in Apr 2023

8/10 Good

Rod

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Apr 2023

10/10 Excellent

Jackelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to sleep our family of 5 in 2 adjoining rooms. It was clean. Good communication for a late check in.
Stayed 1 night in Apr 2023

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Out dated Refrigerator didn’t work Chair in unit was filthy Tradies motel Not happy for the price
Stayed 1 night in Mar 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and convenient.
Stayed 1 night in Mar 2023

10/10 Excellent

Mylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Lynne

Stayed 1 night in Jan 2023

8/10 Good

Siona

Travelled with family and small children
Liked: Staff & service
.
Stayed 1 night in Jan 2023

8/10 Good

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean but basic room

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
I was able to easily organise access to our room even though we arrive well after the reception had closed. The room was clean, tidy and all you need for a nights sleep

6/10 Okay

Nicole

Travelled with family
Very tired and desperately in need of a lick of paint. Cobwebs on ceiling and hair shavings left on floor of bathroom from previous guests. Glad we were only staying the one night.

4/10 Poor

Ross

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Changed our room to one with a bath, bloody shower over the bath and we had to climb in and out. No glasses no spoons no small plates. Never again
Stayed 1 night in Oct 2022
Response from Front Desk on 4 Nov 2022
Dear Rosswe did inform you upon check in that your room has been changed and room has shower over bathtub. No concern/ issue was raised upon check ins or during your stay otherwise front staff could have help you out with your issue. Plates/spoons/mugs can be found inside cabinetry underneath of bench. If you have contacted front staff during your stay, they could have help you with plates/spoons/glasses. We apologised that your stay was not pleasant with us.Regards,The Hume Inn Motel Team

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Parking close to room. A bit noisy from main road and trucks. Not much you can do about that though. Kettle, Microwave, fridge, tea and coffee, private bathroom all the essentials.
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 1 night in Jun 2022

6/10 Okay

Rob

Stayed 1 night in May 2022

8/10 Good

John

Stayed 1 night in May 2022

6/10 Okay

Chloe

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Shelley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Microwave was good
Stayed 1 night in Apr 2022

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy for a very short stay. Did the job
Stayed 1 night in Apr 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite and I had a quick stay.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service
The staff were very helpful and friendly
Stayed 2 nights in Dec 2021
Response from Jigs on 11 Jan 2022
Thank you so much for your kind feedback.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Dec 2021
Response from Jigs on 11 Jan 2022
Thank you so much

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to food and shop
Stayed 1 night in May 2021
Response from Jigs on 8 Jul 2021
Thank you for valuable feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Breakfast included. Great location next to Roma Italian Restaurant. Very friendly and helpful staff.
Stayed 1 night in May 2021
Response from Jigs on 8 Jul 2021
Thanks you for your valuable feedaback and choose to stay with us

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Jigs on 14 May 2021
Thnaks you for staying with us and review as well

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room that was very clean and fresh.
Stayed 1 night in May 2021
Response from Jigs on 11 May 2021
Thank you for staying with us and your valuable words

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a quick stay
Stayed here twice en route between Sydney and Melbourne. Both timesI came in late and I was able to get access and parking with a trailer no problems. Clean and simple. Breakfast not amazing but included in good value price. Importantly, not a big detour off main highway. Would stay again.
Stayed 1 night in Apr 2021
Response from Jigs on 18 Apr 2021
we glad that you had good stay with us. Thank you for your valuable feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021
Response from Jigs on 11 May 2021
Thanks for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Cheerful checkin. Clean, well maintained room,
Stayed 1 night in Apr 2021
Response from Jigs on 18 Apr 2021
Thanks for your valuable feedback

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Jigs on 11 May 2021
Thans for staying with us

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from Jigs on 7 Feb 2021
Thanks for staying with us.