Dear Rahala,Thank you very much for choosing our hotel. But we are very sad that you consider 2 points out of 10 worthy of us. I wish you would write down our shortcomings and the reason for your dissatisfaction, so that we would know why the problem is caused and we could make our defense accordingly. We wish you a healthy day. Head of Guest Relation

Dear Vladimir, We were so happy for 5 points over 5. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you healthy and happy days. With kind Regards Guest Relation

Dear Denise,Thank you so much for choosing us and for your comments. Most of our guests during the winter period are elderly guests. Therefore, during this period, our hotel is generally problem-free and calm. But when there is a problem, we are always here to solve it and for your convenience.We are looking forward to welcoming you again.Best RegardsGuest Relation

Dear Samer,Thank you so much for 4 points and clear comment. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you healthy and happy days. With kind Regards Guest Relation

Dear Danial, We were so happy for 5 points over 5. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you healthy and happy days. With kind Regards Guest Relation

Dear Juan, We were so happy for 8 point. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you healthy and happy days. With kind Regards

Dear Mohammed, We were so happy for 10 points. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you healthy and happy days. With kind Regards Guest Relation

Dear Angela Thank you for your positive feedback.

Dear Ganna, Thank you so much for choosing us for your holiday and taking your time for nice comments. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Saad, Thank you so much for choosing us for your holiday, for 8 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Samer, Thank you so much for choosing us for your holiday, for 5 points over 5 and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Samer, Thank you so much for choosing us for your holiday, for 5 points over 5 and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Mohammad, Thank you so much for choosing us for your holiday, for 10 points and taking your time for that. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Samer, We were so happy for 4 points over 5. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you a healthy and happy day. With kind Regards Guest Relation

Dear Our Guest, Thank you so much for 4 points over 5, choosing us for your holiday and taking your time for clear and nice comments. We are looking forward to welcoming you again in Riviera. With kind Regards Guest Relation

Dear Jorgen, We were so happy for 4 points over 5. It's very kind of you to take extra time for us. We are looking forward to having the experience of welcoming you back to our hotel. We wish you a healthy and happy day. With kind Regard Guest Relation

Dear Tarek, Thank you so much for choosing us for your holiday, for 10 points and taking your time for comments. We are looking forward to welcoming you again in Riviera. With kind Regards Head of Guest Relation

Dear Khaldoun, Thank you so much for choosing us for your holiday. If you explained something why you gave us 6 points over 10, it would be better to know that. Anyway, we are looking forward to welcoming you again. With kind Regards Guest Relation

Dear Zeeshan, Thank you so much for choosing us for your holiday and for 8 points. We are looking forward to welcoming you again in Riviera. With kind Regards Guest Relation

Dear Our guest, Firstly thank you so much for taking time for comments. Our hotel is one of the oldest hotels in Alanya. It has been in service for 35 years. After the pandemic, we are thinking of making changes and innovations in our hotel.We have plans for this. With kind Regards Guesat Relation

Dear Josh, Thank you very much for 8 points and for choosing us for your holiday again. Your comments made us very happy. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

Dear Almuhannad, Thank you very much for 8 points and for choosing us for your holiday. Your comment about staff at Reception will be taken into account by the hotel management. Actually, we were surprised by your comment about the staff. Because all of our staff are working very well and hard andduring this difficult pandemic period. And all staffs are very kind and helpful. We are looking forward to welcoming you with the best and healtiest days in Riviera again. Best Regards, Guest Relation

Dear Wasan, Thank you so much for 8 points and choosing us for your holiday. We are looking forward to welcoming you again in Riviera Hotels. We wish you healthy days With kind Regards Guest Relation

Dear İbrahim, After your first comment, we tried to correct the problem between us and we've spoken with your wife many times. We finally met at a good point and agreed. Sometimes in life small problems can be happened. The important thing is to try to solve these problems. We have given you many options to make you happy. And in the end, you agreed. But you still didn't want to be pleased. We wanted to help you with all our good intentions. We respect you but we don't think we deserve 2 out of 10. With kind Regards Guest Relation

Dear Our guest, Thank you so much for 8 points, nice comments and choosing us for your holiday. Slippers, water heater and lotion are available at the hotel. If you had asked the reception, we could have given it to you. maybe next time.... We are looking forward to welcoming you again in Riviera. With kind Regards Guest Relation

Dear Our Guest, Thank you so much for choosing us. We are looking forward to welcoming you again. With kind Regards Guest Relation

Dear Our Guests, Thank you so much for choosing us for your holiday. We are looking forward to welcoming you again. With kind Regards Guest Relation

Dear Saba, Many thanks for your detailed rating and your loyalty and the time you took for it. We were very pleased to read that you enjoyed it so much. We have shared your praise with our entire team, your kind words are the greatest motivation for us. As hosts, we are always happy when our guests feel at home with us and spend a pleasant and relaxing time in our house. We are ready to help with all you need about Corona. We look forward to welcoming you again in the future in the best health conditions and send you greetings from the whole team. With best regards, Guest Relation

Sayın Nevzat Bey, Otelimizi tercih ettiğiniz için ve bize 10 puanı layık gördüğünüz için çok teşekkür ederiz. Sizi tekrar burda görmeyi ve misafir etmeyi çok isteriz. Sağlıkla kalın... Misafir İlişkileri

Dear Guest, Thank you for your comments.

Dear Nasser, Many thanks for 10 points and the time you took for it. We were very pleased to read that you enjoyed it so much. We have shared your praise with our entire team, your kind words are the greatest motivation for us. we are looking forward to welcoming you again. With kind Regards Guest Relation

Dear Nasser, Many thanks for 10 points and the time you took for it. We were very pleased to read that you enjoyed it so much. We have shared your praise with our entire team, your kind words are the greatest motivation for us. we are looking forward to welcoming you again. With kind Regards Guest Relation

Dear Our Guest, Thank you so much for choosing us for your holiday and for your 5 points. We want to welcome you again in future. With kind Regards

Dear Hardeep, A thousand thanks for your rating and the time you took for it. Anf for 10 Points. We were very happy to read that you liked us so much. We have shared your praise with our entire Team, your kind words are the biggest Motivation for us. We would be happy to welcome you again in the future and send you greetings from the whole Team. Yours Sincerely Head Of Guest Relations

Dear Our Guest, Thank yo so much for choosing us for your holiday. We're so sorry we can't make you happy but there's a misunderstanding. Because our hotel wasn't full. we just wanted to give you the opportunity to stay at our new hotel. We usually make this offer to all our guests to promote our new hotel.The smell in the room could be because everything is new. Safety deposit box is usually charged in all hotels. It's not surprising that too. Best Regards Guest Relation

Dear Our Guest, Thank you very much for choosing us for your holiday. We want to welcome you again in our hotel. Best Regards

Dear Our Guest, Thank you very much for 4 point and for choosing us for your holiday. You made us very happy. We're waiting you again to Riviera on your other holidays. Best Regards Guest Relation

Dear Sonya, Thanks a lot for choosing us for your holiday and wonderful comments about us. We want to host you again in Riviera. Our guests' requests are very valuable for us. We take care to do whatever they want. Best Regards Guest Relation

Dear john, Thank you very much for choosing us for your holiday and for your nice comments. Ofcourse we want to welcome you again in Riviera. Best Regards

Dear Our Guest, Thank you very much for choosing us for your holiday and for your nice comments. We want to welcome you again in Riviera. Best Regards

Dear Jason, Firstly thank you very much for choosing us for your holiday. All hotel staff work for the happiness of our guests. İn half board all drinks are with extra charge (water too). and ofcourse it is normal that hotel price and market price is not same. Our prices are really normal not expensive. Best Regards Guest Relation

Sayın misafirimiz, Puan değerlendirmesi için çok teşekkür ederiz. İyi günler

Dear Christopher, Thank you very much for your nice comments.Your opinions are valuable for us and new guest. It was very pleasure to host you in Riviera.Hope to see you again next time. If you inform us about tea and coffee, we could help you. Best Regards

Dear Paul, Thank you very much for your nice comments and point. It was very pleasure to host you in our hotel. We want to see you again in Riviera. Best Regards