Hotels near Al Musterfa Mosque

"Check in was great and all of the staff were super friendly. Probably in need of a little upgrade in some parts. The food was varied but definitely catered for more Eastern European visitors. It’s missing some kind of snack bar as there were periods in the day where we could have had a little snack. Found some of the AI misleading. Particularly the Italian where the menu is set and if you want anything different you pay extra. Same can be said in bar area too. Slightly disappointed to be charged an extortionate amount for a taxi from the hotel to Naama Bay. My advice, get one of the many taxis that are right outside the gate and pay 150 and not the 750 the hotel charge. Overall, staff make is amazing and it’s super clean and tidy. Needs a little rethink in terms of charging extra. Thanks for the memories. "

"Smallish hotel with a couple of clean well kept pools…I watched them, and the grounds being cleaned daily. Being a lone woman it is important I feel safe and I can fully recommend as the staff were professional yet friendly. Unfortunately I fell ill with a bug I caught while in England. The doctor from the pharmacy next door was brilliant and I felt fine after a couple of days. The room and balcony were kept clean and I had no trouble with the WiFi. The beach, as with many hotels in the area is not on site. However it is private to the hotel and there are daily shuttle buses. There isn’t much around locally and again there are shuttles to popular areas. The local alcohol is okay and the wine drinkable. Just! The food was good and restaurant very clean. And I’m very fussy about cleanliness especially where I’m eating. All in all I’d stay again."

"To Expedia Customer Support Dear Expedia Customer Support, I am writing to formally raise a complaint regarding the hotel I recently booked through your platform and to request a full refund due to the unacceptable condition of the accommodation. Upon checking in, I was shocked by the state of the room. It had no window for ventilation which was not disclosed at the time of booking, and the room was infested with mosquitoes and flies. The overall condition was far below what could reasonably be expected for the price paid and did not meet basic standards of comfort, hygiene, or safety. The situation was so unsuitable that I immediately booked another hotel and checked out shortly after arriving. I did not stay in the room because it was simply uninhabitable. Given these circumstances, I am requesting a **full refund** for this booking. I believe this is a fair and reasonable request considering the misrepresentation of the room and the extremely poor conditions. Please confirm receipt of this complaint and advise on the next steps for processing my refund. Thank you for your prompt attention. Kind regards, Julia"

"The food was delicious. The people in the hotel are lovely. Zakaria said hello every day which was nice. The hotel could do with some updates and a few things replacing but nothing that effect our stay. Be aware if you land on a party night. "

"Hotel is nice as per budget. Location is great close to the center of Nama Bay I haven’t used beach down there but you can relax in hotel facilities which are still fine. Rooms could be a bit more renovated but is a budget hotel so. Friendly staff "

"Staff are very nice "

"Our stay was absolutely Amazing, Sabine and all the hermes staff were so nice and helpful. We were always greated with a smile and we had really good fun with everyone and will definitely be ruturning."