Garden

Reviews of Hotel ibis Ankara Airport

Hotel ibis Ankara Airport
Balikhisar Mah Ozal Bulvari, Akyurt, Ankara

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 444 reviews" "
Rating 8 - Good. 160 out of 444 reviews" "
Rating 6 - Okay. 66 out of 444 reviews" "
Rating 4 - Poor. 29 out of 444 reviews" "
Rating 2 - Terrible. 17 out of 444 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdolhamid

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Inovel

Liked: Cleanliness
Everything good
Stayed 1 night in Feb 2024

6/10 Okay

MARTIN

Liked: Cleanliness
An Ibis. Red and functional.
t is an Ibis. Red and functional as expected for the base level of Accor Hotels. Clean room and ensuite shower room. Basic seating. Comfortable beds. Efficient heating and air-conditioning. Breakfast and evening meal available in the open plan cafe / reception area with prices a bit high. Staff helpful and friendly. Bookable on line with prices varying between web sites. Located on the main road to Esenboga Airport which is a 30 minute walk or 5 minute taxi ride away. By taxi the route is initially in the wrong direction before a U-turn.
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Bj

Disliked: Staff & service
Staff barely speaks English in an International Hotel near a major Airport. They are very unaccommodating to foreign visitors. Also, the air conditioning in the room does not work . it is just a fan.. Rooms are small and confined. Very disappointing!
Stayed 1 night in Oct 2023
Response from Mehmet Karacam on 18 Oct 2023
Dear Bachar Abdo,Thank you for taking the time to tell us about your experience at the Ibis Ankara Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Olga

Stayed 1 night in Sep 2023
Response from Mehmet Karacam on 18 Oct 2023
Dear Olga,We very much appreciate your comments regarding your stay at the Ibis Ankara Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Near airport Morning tea was nice Recommended Thank you!
Stayed 1 night in Sep 2023
Response from Tolga EZANDEMIR on 9 Sept 2023
Dear Serkan , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Juveria

Stayed 1 night in Sep 2023
Response from Tolga EZANDEMIR on 4 Sept 2023
Dear Juveria , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for sleeping
It served its purpose. It was incredibly easy to sleep in this room. It was extremely dark and soundproof, and the bed was comfortable.
Stayed 1 night in Jun 2023
Response from Tolga EZANDEMIR on 7 Jul 2023
Dear Guest , We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Comfortable bed for one night stay.
Stayed 1 night in May 2023
Response from Tolga EZANDEMIR on 29 May 2023
Dear Lin-lin, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

6/10 Okay

Fatih

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Tolga EZANDEMIR on 16 May 2023
Dear FATIH, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great services
Stayed 1 night in Apr 2023
Response from Tolga EZANDEMIR on 2 May 2023
Dear HASSAN, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

8/10 Good

Altan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the purpose. Very clean and restaurant downstairs was open till 11pm. Very friendly staff. 10 mins drive from the airport by taxi. Very good experience overall.
Stayed 1 night in Apr 2023
Response from Tolga EZANDEMIR on 17 Apr 2023
Dear ALTAN, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

8/10 Good

Gavin

Stayed 1 night in Feb 2023
Response from Tolga Ezandemir on 28 Feb 2023
Dear GAVIN; Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Ankara , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tolga EZANDEMIR

2/10 Terrible

Lucy

Stayed 1 night in Feb 2023
Response from Tolga Ezandemir on 8 Feb 2023
Dear LUCY, Thank you for taking the time to tell us about your experience at the Ibis Otel Ankara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Otel Ankara, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tolga EZANDEMIR

2/10 Terrible

Malik

Business traveller
Disliked: Cleanliness, staff & service
I couldn't check in... The reception was so busy and kept me for ONE HOUR waiting then stop working saying that the system is off.... I had to go out to book another hotel because I had another flight so I couldn't wait.. I didn't use the room at all
Stayed 1 night in Jan 2023
Response from Tolga EZANDEMIR on 22 Jan 2023
Dear MALIK,Thank you for taking the time to tell us about your experience at the ibis Ankara Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

SULTAN

Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Sultan , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, near the airport
Great service people from reception, front desk, and others. They cheerfully arranged my cab to the airport. Multiple language programs on the TV -- thank you! 😀It was a quick check-in/check-out trip, and a welcome stay.
Stayed 1 night in Nov 2022
Response from Tolga Ezandemir on 21 Nov 2022
Dear Valeria;We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tolga EZANDEMIR

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Not good! Found women hair in the towels, which implies they were used
Stayed 1 night in Oct 2022
Response from Tolga Ezandemir on 31 Oct 2022
Dear Ahmed; Thank you for bringing your experiences to our attention during your trip at TAS Ibis Hotel Ankara. First of all, we apologize for not being able to reflect our international service quality during your stay. I would like to inform you that as a result of the interview I had with the team members regarding the negative experience you had, necessary measures were taken to prevent the same situation from happening again in the future. We would like to thank you once again for the time you have taken to express your thoughts, and we would like to state that your feedback is extremely valuable for the development of our work to continuously improve the quality of our services. We will be happy to welcome you again in our Hotel on your next trip. Best Regards, Tolga EZANDEMIR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you need a place close to the Airport, although there isn't much else nearby. Reception staff were friendly and helpful. Room was excellent for the price.
Stayed 1 night in Oct 2022
Response from Tolga EZANDEMIR on 17 Oct 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Otel Ankara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Otel Ankara, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tolga EZANDEMIR

10/10 Excellent

Hasan

Stayed 1 night in Oct 2022
Response from Tolga Ezandemir on 14 Oct 2022
Dear HASAN, Thank you for sharing your comments regarding your stay at ibis Ankara Airport. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards, Tolga EZANDEMIR

8/10 Good

Laura

Stayed 1 night in Sep 2022
Response from Tolga Ezandemir on 11 Oct 2022
Dear Laura, Thank you for sharing your comments regarding your stay at ibis Ankara Airport. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards, Tolga EZANDEMIR

10/10 Excellent

Rima

Liked: Staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Aug 2022
Response from Tolga Ezandemir on 11 Oct 2022
Dear Rima, Thank you for sharing your comments regarding your stay at ibis Ankara Airport. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards, Tolga EZANDEMIR

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Joseph , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

8/10 Good

Mustafa

Stayed 1 night in Jul 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Mustafa , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

6/10 Okay

MELIHA, Oakton

Liked: Cleanliness, staff & service, property conditions & facilities
AC unit didn’t work at all. The rest was good.
Stayed 1 night in Jun 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Meliha , We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tolga EZANDEMIR

10/10 Excellent

SURESH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the airport
Very neat and clean rooms . Very near to the airport . The stay at the restaurant and the bar were very very good . Food was tasty .
Stayed 1 night in May 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Suresh,We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Atilla Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Tolga EZANDEMIR on 15 May 2022
Sayın Atilla MURAT Ibis Otel Ankara ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Tolga EZANDEMIR

10/10 Excellent

mikhail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good place. 5 min taxi ride from the airport. If you have early flight I recommend this place. Front desk clerk reserved a taxi for us for 5am and included the fare in the room cost. Very convenient.
Stayed 1 night in Mar 2022
Response from Tolga EZANDEMIR on 15 Apr 2022
Dear Mikhail , We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Fadi

Stayed 1 night in Feb 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Fadi,We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Mario,We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fool me once...
I booked and paid for breakfast and dinner included. The hotel did not honor the dinner. Even after showing the terms and conditions of the reservation on my hotels.com app. The room was as small and uncomfortable as possible. The breakfast was buns of bread, jam, and some slices of cheese. At checkout, the person did not know that english was a language.
Stayed 1 night in Jan 2022
Response from M.Huseyin Celik on 7 Mar 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Ankara Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Ankara Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from M.Huseyin Celik on 20 Nov 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great hotel to start your trip in Ankara. The service was great, the staff was very welcoming! There is a SPA / Turkish bath downstairs, we got the VIP treatment and it was amazing, jacuzzi, massage, hammam and Turkish bath, what a amazing experience. The food was great as well, the restaurant is on the top floor with a superb view of the city.
Stayed 1 night in Oct 2021
Response from M.Huseyin Celik on 20 Nov 2021
Dear Benjamin, We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

ALI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from M.Huseyin Celik on 19 Oct 2021
Dear Ali, Thank you for taking the time to tell us about your experience at the Ibis Ankara Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Adnan

Travelled with family
Liked: Cleanliness
It was an OK experience. Reception staff was not very helpful
Stayed 1 night in Sep 2021
Response from M.Huseyin Celik on 13 Oct 2021
Dear Adnan Rizwana, Thank you for taking the time to tell us about your experience at the Ibis Ankara Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Ankara Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Sky

Stayed 1 night in Sep 2021
Response from Tolga EZANDEMIR on 5 Sept 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Jamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel ibis is a lovely property with a great location in Ankara, well appointed rooms. Everything looks modern in style. the staff really nice, the Hotel manager, who was an absolute pleasure. There is no question I will stay at Hotel ibis any time I visit Ankara
Stayed 1 night in Sep 2021
Response from M.Huseyin Celik on 9 Sept 2021
Dear Jamil, We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from ONUR URHAN on 21 Jun 2021
Dear Sir or Madam, We very much appreciate your comments regarding your stay at the Ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for that early mornıng flight.
Followıng covid safety precautıons very well. Clean comfortable and 5 mınutes from the aırport ın a taxi.
Stayed 1 night in Mar 2021
Response from Onur Urhan on 19 Mar 2021
, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Onur URHAN

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Onur URHAN on 14 Nov 2020
Dear Rachel, Thank you for sharing your views about your stay at Ibis Ankara Airport. Knowing the positive opinions of you, our guests, is always of great importance for us. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of you, our guests, regarding our services, which we aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on another trip. Regards, Onur URHAN

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near the Airport
Excellent breakfast. Room was clean and staff were friendly.
Stayed 1 night in Oct 2020
Response from Onur URHAN on 26 Oct 2020
Dear David , We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Onur URHAN on 13 Oct 2020
Dear Sır or Madam , Thank you for sharing your views about your stay at Ibis Ankara Airport. Knowing the positive opinions of you, our guests, is always of great importance for us. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of you, our guests, regarding our services, which we aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on another trip. Regards.

8/10 Good

Ray, Thailand

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location near airport.yummy salad. Dont like. Stand alone no more shop to shopping
Stayed 1 night in Oct 2020
Response from Onur URHAN on 8 Oct 2020
Dear Ray , Thank you for sharing your views about your stay at Ibis Ankara Airport. Knowing the positive opinions of you, our guests, is always of great importance for us. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of you, our guests, regarding our services, which we aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on another trip. Regards.

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020
Response from Onur URHAN on 8 Oct 2020
Dear Adam, Thank you for taking the time to tell us about your experience at the Ibis Ankara Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Onur Urhan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Onur URHAN on 3 Oct 2020
Dear Sır or Madam , Thank you for sharing your views about your stay at Ibis Ankara Airport. Knowing the positive opinions of you, our guests, is always of great importance for us. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of you, our guests, regarding our services, which we aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on another trip. Regards.

10/10 Excellent

Milorad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the airport and e-YDS center; Clean and comfortable; Room service; kind personnel;
Stayed 2 nights in Aug 2020
Response from Onur Urhan on 8 Sept 2020
Dear Milorad We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020
Response from Onur Urhan on 28 Aug 2020
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from FOM on 18 Feb 2020
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ankara Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Onur URHAN