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Reviews of Casa Coral - Luxury Condos

4 out of 5
Casa Coral - Luxury Condos
Fracc Akumal Caribe Lote 5, Mza 11, Akumal, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 48 reviews" "
Rating 8 - Good. 8 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

stephen, Rancho Santa Margarita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet street was great with an amazing Jungle Fish House a few doors down for lunch and dinner-Order the prawns! View is great beach good with low seaweed. Snorkeling out front good also 100 yards out. Attendants nancy and maria were very helpful and attentive. Super happy with maria on first morning enlisting her husband to make calls for us to our previous resort to secure our lost watch from checkout. That resort was unresponsive to us. Verizon cell service not clear here. Only challenge was the air conditioners not changing via remote. Set very cold. Kitchen full but no condiments. Water jug offered was nice. Wind caused pool to be cleaned, so dirty first day then staff arrived. Cant wait to cone again next year ! SW - Orange county, CA.
Stayed 2 nights in Apr 2024

10/10 Excellent

paul, bellingham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Casa coral was a nice place to stay in Akumal. The property was great and the cleaning service was excellent. I would stay at this property again. My only constructive feedback would be about improving the communication access for the property. I was not able to contact the property prior to our arrival and there is no onsite concierge, which led to a bit of a stressful first travel day. Fortunately, I did receive emailed entry instructions the day we arrived at the property. Otherwise we had an excellent stay.
Stayed 7 nights in Mar 2024

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location of this place was great, the street was beautiful and felt safe. Unfortunately our unit had a few maintenance issues: main A/C didn't work, our pool filter didn't work, we had a couple of windows with huge cracks in them and the beach seaweed was never cleaned up. It would've been a 5-star stay if the home maintenance was better.
Stayed 5 nights in Mar 2024

4/10 Poor

KRIS

Liked: Cleanliness
Disliked: Property conditions & facilities

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Tv broken, oven missing parts, rusty microwave, no WiFi code, no phone number worked to call owner and no grill
Stayed 2 nights in Mar 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Gregory

Stayed 4 nights in Sep 2023

2/10 Terrible

Marialyn

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Yana

Stayed 5 nights in Mar 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condos are kept in excellent shape and the staff is so helpful. Special thanks to Daniel.

4/10 Poor

alejandro

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property is in really bad shape. The owner is not taking care properly. You have to bring toilet paper. Airconditioning does not work. They want to charge you more money for paying with your credit card, while the reservation said that paying in cash was not allowed. They promise to clean the garbage on the beach daily, But reality, they do not. The place is quite nice, but the property goes more towards a two stars place.

10/10 Excellent

Barclay, Humble

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great condo, great view, nice rooftop pool. The downstairs master ac was artic cold. The living room ac was humid sometimes. The kitchen was lacking, bowls, spatula, blender and oven mitts. Other than that everything else was provided. Internet was hit or miss but workable. Host was very nice and was helpful with quick responses. I will definitely stay again and already thinking about next trip. Great condo and location
Stayed 5 nights in Oct 2022

2/10 Terrible

Alfonso Valencia

Stayed 6 nights in Jun 2022

10/10 Excellent

Shantel

Liked: Cleanliness, room comfort
Amazing Property
Casa Coral is amazing! Such a beautiful property and area. We can not wait to return and bring the kids. Turtles were nesting and babies were hatching right outside the door. We will definitely be back!
Stayed 1 night in Aug 2022
Response from Casa Coral Team on 6 Oct 2022
Dear Shantel, Thank you so much for choosing Casa Coral for staying during you last visit to Akumal; We are more than happy to know you enjoyed your stay, regards!

10/10 Excellent

jaime

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. It’s a quiet area but it’s close to all the adventures! It was the perfect central location.
Stayed 4 nights in Apr 2022

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was private, steps to the beach. The private pool on the roof was fabulous. Oscar was helpful and attentive to all our needs. Would like to repeat.
Stayed 4 nights in Nov 2021

10/10 Excellent

soline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location on the beach and beautiful views.
Stayed 1 night in Nov 2021

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The location and view of the ocean from the balcony is incredible. The place was very clean and comfortable. Definitely would stay there again.
Stayed 1 night in Oct 2021

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, room comfort
The apartment is great. The location is in area with an entry from main rod full of tropical jungle. There is a gap of 2 hours a day without security in the building. This is the only downside I have for the apartment. The seaweed is a problem as you can not enter the sea. It appears this problem is constant in the entire Rivera Maya but the big hotels have machines and personel cleaning the seaweed but as this is an apartment. They do not have anything to clear it away. I suggest you to make sure there is not seaweed before you go. The apartment is excellent.
Stayed 3 nights in Oct 2021

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, room comfort
2nd visit even better than our 1st
It was our second visit to Casa Coral. Great property and service.
Stayed 7 nights in Oct 2021

10/10 Excellent

Matthew, Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Casa Coral was exactly what WE were looking for. While searching places to stay in the Tulum area we were open to anything when it came to staying in town, off coast, north/south of town, etc. We landed on this location because the pricing was right and just a short drive to town (we had a rental car and, like others have mentioned, would absolutely recommend having one if you stay here). The condo (room 102 - downstairs and directly on the beach) was clean and offered everything a house would to include 3 bathrooms, full kitchen, A/C, TV, 3 beds. We found it extremely easy to leave, come back, and leave again. The condo provides multiple paddle boards, kayaks, and loungers for the guests. The pool was definitely a plus as it’s well maintained and great to jump into after and before hitting the beach. We said numerous times during our stay that we wouldn’t hesitate to return. Again, if you plan to have a rental car and don’t mind the 20min drive into Tulum or 1.5 drive down from Cancun..stay here!
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property itself is very nice, clean, and private. There is on-site parking available right in front of the units, so it's very convenient. I highly recommend renting a car while staying in this area. Oscar, the host, was very attentive to our needs throughout our stay. The Wi-Fi didn't work the first day we were there, but he came the next day and fixed it. It was still a bit spotty and only seemed to work in the living room area and we had no service in the bedrooms, but it was manageable. We stayed in one of the lower level units and it was nice being right on the beach with a private pool, but unfortunately, it was seaweed season and there were large brown piles of seaweed partially obstructing the view of the ocean. Oscar did warn me of this one day prior to check-in. The smell was unpleasant, so it was difficult for us to remain outside for long periods of time. On the bright side, if you walk to the left about 10 minutes up the beach where some of the other resorts are, the beach is much cleaner. The Lol-Ha restaurant, which is about a 6 min drive away, also did a great job of keeping the beach/water at least semi-free of seaweed. We visited the Yal-Ku lagoon to get some swimming in too, which is near Lol-Ha. There are a few other cafes and restaurants in that same area that were good that I would recommend visiting while staying here: Turtle Bay Bakery & Cafe (good for breakfast), Taverna (Italian), and Buena Vida (this was our favorite).
Stayed 5 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Provided a one day notice that the beach was not usable due to excessive seaweed. They do not clean the seaweed and it was an aweful odor inside and outside. Could not use the pool often due to the smell. Multiple ceiling leaks and could not use one of the bedrooms as the water dripped around recessed lighting (very unsafe). Sliding door glass was cracked as was a window. Lots of rust outside and welcomed by a dead bat in the outdoor hottub. The place was poorly cleaned and couldn't pay me to ever return to casa coral. Should be removed from expedia.
Stayed 10 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
grate place on the beach with a small private pool. i’d suggest renting a car to get around it’s a little hard to grab a taxi at certain times.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the private pools and the size of the master suite
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Akumal is a small village but there are some great restaurants and it sits half way between Tulum and Playa del Carmen. Oscar (property Mgr) was very helpful and checked in daily to see if there was anything we needed. The rooms were spacious and comfortable and cleaned daily.
Stayed 5 nights in Jun 2021
Response from Casa Coral Team on 24 Jun 2021
Thanks for your review, We are happy to know that you enjoy your visit to Akumal, hope to see you next time! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Casa Coral. The condo was spacious, clean and the staff could not have been friendlier. Waking up with a view of the ocean and being able to enjoy our own private pool made our visit incredibly special and relaxing. The property felt quiet, safe and has everything you need for a nice vacation!
Stayed 7 nights in Apr 2021
Response from Oscar Del Moral on 20 May 2021
Thanks for your comment! We appreciate your time for leave us a review, we are happy to know that you had a great time with us, hope to see you next time! Best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Ligia, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean,friendly and attentive staff,well equipped . Enjoyed our week stay and loved the private pool
Stayed 3 nights in Sep 2020
Response from Oscar Del Moral on 26 Sept 2020
Thanks for your comment! we really appreciate your visit, hope to see you the next time! Best Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from Casa Coral Team on 17 Mar 2020
Dear guest, First at all, thank you so much for choosing Casa Coral during your last visit to Akumal. We are more than happy to know you enjoyed your stay with us, thank you for your feedback.

10/10 Excellent

Sandy, Chicago

Travelled with family
Liked: Cleanliness
Spacious for a family of six. Very clean and staff was quick to meet whatever needs we had.
Stayed 6 nights in Jan 2020
Response from Oscar Del Moral on 10 Feb 2020
Thanks for take your time and give us a review, we appreciate it. Hope to see you again the next year, Best regards.

8/10 Good

CF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Oscar Del Moral on 12 Jan 2020
Gracias por tomarse el tiempo de evaluarnos, agradecemos su preferencia y amabilidad. Esperamos su estadía halla sido placentera, Esperamos tenerlo de regreso algún día, Saludos cordiales.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Abel on 21 Dec 2019
Dear guest we really appreciate your positive score, loking forward to seeing you again.

8/10 Good

sebastian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Urlaub im Paradies mit Abstrichen. Das Haus liegt wunderschön am Strand. Leider sind mittlerweile einige Mängel am Haus vorhanden. Viele Fensterscheiben sind defekt. Die Türen schließen teilweise nicht richtig. Kacheln am Pool sind abgefallen. Schade um das Traumhaus, es hätte mehr Betreuung verdient. Trotzdem hatten wir einen schönen Aufenthalt im Casa Coral
Stayed 6 nights in Apr 2024

8/10 Good

Jakob

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Todo perfecto solo la Sra de limpieza muy grosera
Todo excelente, Daniel es muy atento y la casa enfrente de la playa esta ideal. Me encanto. El único inconveniente es que La ventana de arriba no la podíamos cerrar muy bien cuando salíamos y está pegada al penthouse de a lado. Y también deberían poner más papel de baño, algún extra que dejen no le hace mal. Se acabo y tuvimos que ir a comprar a la tienda por que ya no estaba nadie a esa hora La señora de limpieza súper grosera.
Stayed 2 nights in Feb 2023

6/10 Okay

SALIMA

Travelled with family and small children
Liked: Amenities, property conditions & facilities
L'hébergement a un accès direct à la plage c'est très agréable. L'appartement est grand et bien aménagé. Le concierge est sympa et présent. Par contre nous avions des voisins à l'étage qui faisaient énormément de bruit malgré nos demandes de faire cesser ce bruit auprès de concierge pour faire cesser le bruit, rien n'a été fait. Ce qui est dommage et vous gâche vos soirées.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Except e atención de Daniel, hace falta un poco más de mantenimiento, algunos detalles pero en general muy cómoda la estancia.
Stayed 2 nights in Nov 2022

6/10 Okay

José

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La casa es muy bonita y agradable y cuenta con todo lo necesario, el chico que te recibe es muy atento y amable, lo que no me gustó fué que el aire acondicionado hace mucho ruido entonces no lo puede encender en la noche.
Stayed 1 night in Sep 2022
Response from Casa Coral Team on 6 Oct 2022
Hola José, Muchas gracias por enviarnos tus comentarios, trabajaremos en revisar el funcionamiento del Aire Acondicionado para solucionar cualquier desperfecto, un saludo!

10/10 Excellent

Rafaelrodriguez, Cadiz ( españa)

Travelled with family
Liked: Cleanliness, amenities
Ia casa espectacular, por poner una cosa mala la playa que no te puedes bañar
Stayed 1 night in Aug 2020
Response from Del Moral O. on 9 Aug 2020
¡Gracias por su comentario! Apreciamos su preferencia y lamentamos la playa no estuviese en las mejores condiciones, esperamos a nos visite de nuevo y el mar se encuentre mejor, Saludos cordiales

10/10 Excellent

Glen, Cancún

Travelled with family and small children
Liked: Cleanliness, amenities
Pasamos un rato muy agradable ! El lugar esta muy bien equipado y cuenta con todo lo necesario . Recibimos muy buena atención de parte de Oscar y todo el equipo. Sin duda alguna regresaríamos !
Stayed 2 nights in Jul 2020
Response from Oscar Del Moral on 18 Jul 2020
¡Muchas gracias por su comentario! Agradecemos el tiempo que ha tomado para darnos una calificación, esperamos haber superado sus expectativas y que en un futuro nos visite de nuevo, Saludos cordiales,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait logement magnifique et Oscar est très réactif quand on a besoin de lui
Stayed 4 nights in Mar 2020
Response from Oscar Del Moral on 16 Mar 2020
Merci beaucoup pour votre commentaire. Nous apprécions le temps que vous avez pris pour nous laisser un commentaire. Nous espérons vous voir à l'avenir à Casa Coral, une maison loin de chez vous.

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para pasar en familia!!!
Bien ubicado, comodo y moderno con todos los servicios de un departamento para alquilar. Tanto Oscar como las personas que nos atendieron excelentes La limpieza y las comodidades lo mejor.
Stayed 9 nights in Feb 2020
Response from Oscar Del Moral on 26 Feb 2020
¡Muchas gracias por su comentario! Trabajamos para ofrecer un servicio de calidad y su calificación nos ayuda a seguir mejorando, esperamos verle de nuevo en Casa Coral, siempre serán bienvenidos a nuestras instalaciones, un hogar lejos de casa. Saludos cordiales,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, la ubicación, la vista desde el condo es increíble, mucha privacidad y el condo está muy bien equipado. Totalmente recomendable!
Stayed 2 nights in Feb 2020
Response from Oscar Del Moral on 20 Feb 2020
Gracias por su comentario, agradecemos su tiempo para calificarnos, es un placer servirle. Esperamos verlo de nuevo en el futuro, Casa Coral siempre le dará la bienvenida, Saludos cordiales,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The house is big and beautiful! The beach is just in front of the property, and the place is very calm. The staff is very nice. Abel the hostess is great and very nice, he was really helpful with everything. You have everything you need in it. The Akumal town in very nearby, you have a restaurant for breakfast a few steps away.
Stayed 2 nights in Nov 2019
Response from abel on 11 Dec 2019
Dear guest, Thank you for sharing your comments regarding your recent experience at casa coral. we are glad you have enjoyed your stay with us. Looking forward to seeing you anytime soon.