All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,
Your opinions are of great importance for us to provide the service standards we aim for, thank you for sharing your valuable comments and opinions with us. We hope to serve you again in your next stay where you will leave with better memories. Please do not hesitate to contact us for your questions and requests.
We wish you good and healthy days.
Nenessa Hotel Guest Relations Team
Hello Sir,
Thank you very much for your valuable comments and for choosing us. We are always happy to welcome you and we look forward to seeing you again.
Great staff amazing atmosphere and a superb experience many thanks to all staff from check-in to checkout best in town
The restaurant deserves a special thanks to all knowledge and polite staff well recommended
Suleyman
Stayed 1 night in Aug 2021
Response from FO SERHAT on 26 Aug 2021
Thanks your feedback.Thank you for choosing us. Hope to see you again.
Nice friendly welcome at the reception
Comfortable bed
Everything clean
Maik
Stayed 1 night in Aug 2023
Response from FO/C SERHAT on 2 Sept 2023
Hello, thank you for your review, we will be glad to see you again among us.-Nenessa Hotel Guest Relations Team
4/10 Poor
Miyoung
26 Aug 2023
Miyoung
Stayed 1 night in Aug 2023
Response from FO/C SERHAT on 2 Sept 2023
Hello, we are sorry that we could not satisfy you, we would like to see you among us to make up for it as soon as possible.-Nenessa Hotel Guest Relations Team
Nettes Hotel mit gutem Frühstück für einen kurzen Aufenthalt! Leider wollte der Manager den doppelten Preis für eine Übernachtung als bei Expedia! Also vorher online buchen.!
Hei
Stayed 1 night in May 2023
Response from FO/C SERHAT on 11 May 2023
HalloVielen Dank für Ihre Bewertung. Der Betrag, den Sie mit Bargeld oder Kreditkarte bezahlen müssen, entspricht dem Online-Einkaufsbetrag. Die Preise variieren jedoch, da Sie eine unterschiedliche Anzahl von Personen angeben.
10/10 Excellent
ömer
11 May 2022
ömer
Stayed 1 night in May 2022
Response from OSMAN on 24 May 2022
Merhabalar Efendim,
Değerli yorumlarınız ve bizi tercih ettiğiniz için çok teşekkür ederiz. Sizleri ağırlamaktan her zaman memnuniyet duyarız ve yine bekleriz
6/10 Okay
Verified traveller
Business traveller
1 Mar 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Otel yeni ve çalışanlar tecrübesiz. Kahvaltıda servis vermediler. Defalarca istedim. Kendim yaptım. Otopark diye inşaata park ettirdiler. Sadece oda temizdi
Verified traveller
Stayed 1 night in Feb 2022
Response from Fo Serhat on 4 Mar 2022
Merhaba
Değerlendirmeniz için teşekkür ederiz.Tüm çalışanlarımız Uluslararası Geçerliliği olan Güvenli Turizm Sertifikamıza bağlı olarak eğitim görmektedir.Kahvaltımız self-servis olarak açık büfe hizmet vermektedir.Teşekkür eder,iyi günler dileriz.
Meget bra service , god frokost buffe . Ansetter var meget hjelpsom og hyggelig folk. Anbefales
Mohammed
Stayed 5 nights in Aug 2021
Response from osman kocak on 1 Sept 2021
Thanks a lot for comments. we wıll waiting every time .
6/10 Okay
Isabelle
16 Aug 2021
Liked: Property conditions & facilities
Correct pour le prix
Hotel hyper central. Très beau design.
Cependant, la propreté n'est pas irréprochable. Les équipements de la chambre gagneraient à être améliorés (papier toilette, un tout petit plaid seulement pour dormir, wi-fi aléatoire)
La communication avec le personnel qui ne parle presque pas anglais.
Le buffet du petit dejeuner offre un très large choix
Isabelle
Stayed 1 night in Aug 2021
Response from Fo Serhat on 4 Mar 2022
Bonjour, merci pour votre commentaire, nous essayons toujours de fournir le meilleur service à nos clients, nous avons hâte de vous revoir.