In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews of Nenessa Hotel

Nenessa Hotel
Taspazar Mah. Ebulfeyzelçibey Cd. No:32, Aksaray, Aksaray

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samir, Kfar Qasim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean
Stayed 1 night in Jun 2022
Response from OSMAN KOÇAK on 18 Jun 2022
Dear Guest, Your opinions are of great importance for us to provide the service standards we aim for, thank you for sharing your valuable comments and opinions with us. We hope to serve you again in your next stay where you will leave with better memories. Please do not hesitate to contact us for your questions and requests. We wish you good and healthy days. Nenessa Hotel Guest Relations Team

2/10 Terrible

shervin

Stayed 4 nights in Feb 2022

10/10 Excellent

Emrah

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
New, clean hotel, friendly staff, good location.
Stayed 1 night in Nov 2021
Response from RESEPSİYONİST on 3 Dec 2021
Hello Sir, Thank you very much for your valuable comments and for choosing us. We are always happy to welcome you and we look forward to seeing you again.

10/10 Excellent

Suleyman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and friendly service
Stayed 1 night in Aug 2021
Response from FO SERHAT on 8 Sept 2021
Thanks for the comment.Hope to see you again.

10/10 Excellent

Suleyman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amazing atmosphere and a superb experience many thanks to all staff from check-in to checkout best in town The restaurant deserves a special thanks to all knowledge and polite staff well recommended
Stayed 1 night in Aug 2021
Response from FO SERHAT on 26 Aug 2021
Thanks your feedback.Thank you for choosing us. Hope to see you again.

10/10 Excellent

Fabiana

Stayed 6 nights in Mar 2024

8/10 Good

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly welcome at the reception Comfortable bed Everything clean
Stayed 1 night in Aug 2023
Response from FO/C SERHAT on 2 Sept 2023
Hello, thank you for your review, we will be glad to see you again among us.-Nenessa Hotel Guest Relations Team

4/10 Poor

Miyoung

Stayed 1 night in Aug 2023
Response from FO/C SERHAT on 2 Sept 2023
Hello, we are sorry that we could not satisfy you, we would like to see you among us to make up for it as soon as possible.-Nenessa Hotel Guest Relations Team

10/10 Excellent

Hei

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel mit gutem Frühstück für einen kurzen Aufenthalt! Leider wollte der Manager den doppelten Preis für eine Übernachtung als bei Expedia! Also vorher online buchen.!
Stayed 1 night in May 2023
Response from FO/C SERHAT on 11 May 2023
HalloVielen Dank für Ihre Bewertung. Der Betrag, den Sie mit Bargeld oder Kreditkarte bezahlen müssen, entspricht dem Online-Einkaufsbetrag. Die Preise variieren jedoch, da Sie eine unterschiedliche Anzahl von Personen angeben.

10/10 Excellent

ömer

Stayed 1 night in May 2022
Response from OSMAN on 24 May 2022
Merhabalar Efendim, Değerli yorumlarınız ve bizi tercih ettiğiniz için çok teşekkür ederiz. Sizleri ağırlamaktan her zaman memnuniyet duyarız ve yine bekleriz

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Otel yeni ve çalışanlar tecrübesiz. Kahvaltıda servis vermediler. Defalarca istedim. Kendim yaptım. Otopark diye inşaata park ettirdiler. Sadece oda temizdi
Stayed 1 night in Feb 2022
Response from Fo Serhat on 4 Mar 2022
Merhaba Değerlendirmeniz için teşekkür ederiz.Tüm çalışanlarımız Uluslararası Geçerliliği olan Güvenli Turizm Sertifikamıza bağlı olarak eğitim görmektedir.Kahvaltımız self-servis olarak açık büfe hizmet vermektedir.Teşekkür eder,iyi günler dileriz.

10/10 Excellent

Maria Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from osman on 15 Dec 2021
Thank you very much. we wıll waiting every time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok memnun kaldım daha önce de konakladığımız bir oteldi bölgedeki en iyi otel
Stayed 1 night in Oct 2021
Response from FO SERHAT on 27 Oct 2021
Merhaba değerlendirmeniz için teşekkür ederiz,en kısa zamanda tekrar görüşmek üzere sağlıcakla kalın.

10/10 Excellent

tolga osman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mükemmel
çok kaliteli ve çok temiz herkese tavsiye ederm
Stayed 1 night in Aug 2021
Response from osman kocak on 4 Sept 2021
merhaba değerlendirmeniz için çok teşekkür ederim. sizleri ağırlamaktan her zaman memnuniyet duyarız.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget bra service , god frokost buffe . Ansetter var meget hjelpsom og hyggelig folk. Anbefales
Stayed 5 nights in Aug 2021
Response from osman kocak on 1 Sept 2021
Thanks a lot for comments. we wıll waiting every time .

6/10 Okay

Isabelle

Liked: Property conditions & facilities
Correct pour le prix
Hotel hyper central. Très beau design. Cependant, la propreté n'est pas irréprochable. Les équipements de la chambre gagneraient à être améliorés (papier toilette, un tout petit plaid seulement pour dormir, wi-fi aléatoire) La communication avec le personnel qui ne parle presque pas anglais. Le buffet du petit dejeuner offre un très large choix
Stayed 1 night in Aug 2021
Response from Fo Serhat on 4 Mar 2022
Bonjour, merci pour votre commentaire, nous essayons toujours de fournir le meilleur service à nos clients, nous avons hâte de vous revoir.