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Reviews of Sea Star Apartments

4.5 out of 5
Sea Star Apartments
2 Nara Avenue, Airlie Beach, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 221 out of 294 reviews" "
Rating 8 - Good. 60 out of 294 reviews" "
Rating 6 - Okay. 8 out of 294 reviews" "
Rating 4 - Poor. 3 out of 294 reviews" "
Rating 2 - Terrible. 2 out of 294 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was the best part, rooms were amazing and a lot of space. Pool was great aswell, not too far away from town and yeah….i’d recommend booking this place for a nice vacation.
Response from Leslee on 25 Mar 2024
Thanks for your great review Jordan, we are glad you enjoyed your stay with us and hope to see you back here again. The team @ Seastar

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
These apartments are great! They are up a large hill and quite a distance from the town so we were glad we had a car! The views were fabulous. Good standard of accommodation and very spacious with excellent facilities.
Stayed 2 nights in Dec 2023

6/10 Okay

Jeremy

Liked: Staff & service
Pros: Large apartment with amazing views. Very clean bedding & towels. Comfortable bed. Cons: Ideally need a car for this accommodation(very steep hill to approach). Cleaning needs to be more thorough ie bathrooms around taps, shower screens and floors (sorry we are particular, photos available)

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, well presented unit with everything you need for a family friendly holiday. Lovely, helpful staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Sea Star Apartments on 22 Sept 2023
Thanks, James. We are very happy that you enjoyed your stay and we would love to see you back again in the future. Kind regards, Management and Staff, Sea Star Apartments

8/10 Good

Darren James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well located great views, very clean apartment
Stayed 7 nights in Sep 2023
Response from Sea Star Apartments on 22 Sept 2023
Thanks, Darren. We are very happy that you enjoyed your stay and we would love to see you back again in the future. Kind regards, Management and Staff, Sea Star Apartments

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
A great location with beautiful sea views. Spacious apartments with everything you need for your stay. Super friendly staff.
Stayed 3 nights in Jul 2023
Response from Sharon on 20 Jul 2023
Thank you, Jayne for your lovely review. We hope to see you again in the future. Kind regards, Sea Star Management and Staff.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Steve on 13 Jun 2023
Hi Matthew,Many thanks for your review we really appreciate your feedback. We are pleased you enjoyed your stay here at Sea Star Apartments. All the best!Sea Star.

10/10 Excellent

Bassem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic large apartment with all the homey facilities you could want. Incredible view of the sea. Garage was handy.
Stayed 3 nights in Jan 2023
Response from Sharon on 14 Feb 2023
Thank you for your reveiw

10/10 Excellent

Chris

Stayed 2 nights in Dec 2022
Response from Sharon on 17 Jan 2023
Thank you

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible! The staff were so accommodating and we would love to come back again. Our room was getting a bit tired so I hope there is a reno coming but I’d still stay again next week!
Stayed 3 nights in Jul 2022
Response from Sharon on 30 Aug 2022
Good to hear your stay good, hope to see you again soonRegardsSteve & Team

10/10 Excellent

Lucas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Lovely place.
Stunning views of the bay. Large apartment. Very comfortable bedding. We'd definitely stay again. Lovely staff as well 👍
Stayed 2 nights in Jul 2022

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are incredible! Apartments are spacious and very clean and well maintained. If you have heavy luggage it is difficult as there is no lift. We found the hot water to be only luke warm in the shower. We had a great stay.
Stayed 2 nights in Jul 2022
Response from Steve on 20 Jul 2022
Hi Craig, Many thanks for your review, we do have a building with a lift and if required we can ensure a booking is placed in that building. We found the problem with the hot water which was the hot water cylinder mixing valve. The problem has since been rectified. Once again thanks for your feedback. Regards Steve

6/10 Okay

JEFFREY

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, couldn’t resist the sunrise every morning.Kitchen well equipped for a family.
Stayed 6 nights in Jan 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location the views
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where we stayed & the appartments was great, but if this can get relayed to the local council, it was disappointing in the amount of rubbish that was washed up on Airlie beaches, it seems that they don't get cleaned by the councils as i didn't see any in the mornings. It's a shame as this area prides on the Reef & beaches.
Stayed 5 nights in Jan 2022

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Amazing view, clean and the most accomodating staff
Stayed 4 nights in Jan 2022
Response from Tina on 13 Jan 2022
Thank you Tina for you review and so happy you enjoyed your stay.

8/10 Good

sabrina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Would be best to have a vehicle when stay at this property.
Stayed 5 nights in Jan 2022
Response from Tina on 13 Jan 2022
To make the most of the amazing views of the water from our Apartments, we are located high on the hill for this very reason.. We hope you enjoyed your stay and come back again.

6/10 Okay

Verified traveller

Travelled with family
Unfortunate Day for Us
Me and my mum arrived Sea Star Apartment at 9pm to check in and were told by staff that there was actually no room available and he was surprised too that we were able to book one..!!? He also wasn't aware of our booking, went to check his computer in the office to realise it. He said luckily there was one room checked out early that night so he just needed to clean the room for us. It took him an hour then we finally got the room at 10pm (poor mum!). Didn't wanna make a big deal about it because it was already late night and we had a cruise trip next day morning at 7am (other hotels around there were fully booked too). The only good thing was the room was pretty big for just the two of us.
Stayed 2 nights in Dec 2021
Response from Tina on 7 Jan 2022
Please understand that because your booking was completed through a 3rd party there was an error in system which allowed that booking to be made. This is why we were unaware of your booking being made as was after office hours. We did the best to accommodated you with having the room cleaned late at night to able you to stay. This was an error beyond our control.

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views....best in Airlie
Stayed 3 nights in Dec 2021
Response from Sea Star Apartments on 19 Dec 2021
Glad you enjoyed your stay, hope to see you again soon

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from our apartment was amazing.
Stayed 3 nights in Dec 2021
Response from tina on 14 Dec 2021
Glad you enjoyed your stay and hope to see you back again soon

10/10 Excellent

Josephine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view is a close first to the service and hospitality. We're booking again.
Stayed 2 nights in Nov 2021
Response from Tina on 14 Dec 2021
Glad you enjoyed your stay with us, look forward to seeing you back again soon...

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Steve on 13 Nov 2021
Hi Michael, Many thanks for your review. We hoped you enjoyed your stay. Kind regards Steve

4/10 Poor

Melissa

Travelled with group
I booked a 2 bedroom apartment but only received a 1 bedroom.. The way they handled their mistake was very disappointing and I will never stay there again. The whole place was tidy but very dated.
Stayed 2 nights in Oct 2021
Response from Steve on 13 Nov 2021
Hi Melissa, We are very sorry we did not reach your expectations. After the confusion of your arrival at midnight of the first day your room was unlocked to a 2 bedroom. I would say the apartments are homely not dated as they have all the modern amenities. Take care and thanks for taking the time to write a review, we are constantly working to improving our systems. Kind regards Steve

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything you needed in the room, it was there. Everything in the apartment was 10/10 couldn’t of been happier. Yes it’s older, but kept well and you need is in your room. Very clean and couldn’t complain about anything. The view is something else.
Stayed 2 nights in Oct 2021
Response from Steve on 13 Nov 2021
Hi Geoffrey, Thank you for your lovely review, we are very pleased you enjoyed you stay here at Sea Star Apartments. kind regards Steve

10/10 Excellent

Clodagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a marvellous apartment, so spacious and modern Peaceful and quiet Great views to wake up to every morning Welcoming staff We would definitely stay here again
Stayed 2 nights in Oct 2021
Response from Steve on 13 Nov 2021
Hi Clodagh, Many thanks for your wonderful review. It will be great to see you again. Take care and once again many thanks. Kind regards Steve

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 4 nights in Sep 2021
Response from Steve on 13 Nov 2021
Hi Lauren, Many thanks for your review, we are pleased you enjoyed your stay with us. Regards Steve

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this apartment is sensational. The apartment itself is very spacious and well laid out. Perfect for a relaxing stay. Thanks
Stayed 3 nights in Aug 2021

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and well-maintained apartment had a fabulous view out over the water and a sunny balcony running the length of the living room and main bedroom. With a very spacious living area, separate dining and a very well-equipped kitchen, this property will be my pick next time I visit Airlie Beach
Stayed 2 nights in Aug 2021

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views across Airlie Beach
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and great place to stay!!!
What an excellent place to stay whilst in Airlie Beach! The views are amazing, the apartments very clean and tidy with modern TVs and white goods. Great value for money with Steve the owner/ manager very helpful and always eager to assist. Great stay, highly recommended, we will be back!
Stayed 7 nights in Jun 2021

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best view in Airlie Beach---fabulous
Excellent attentive and friendly staff
Stayed 2 nights in Jun 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and spacious rooms
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the ocean were spectacular.
Stayed 3 nights in May 2021
Response from Steve on 20 May 2021
Hi, Many thanks for your review, we are pleased you enjoyed your stay.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb.
Fantastic apartment in great location. Great view. Spacious, clean and friendly helpful staff. Highly recommended .
Stayed 4 nights in Apr 2021
Response from Steve on 1 May 2021
Hi Keith Many thanks for your review we are pleased you enjoyed your stay with us. Take care, all the best for the future. Kind regards Sea Star Apartments.

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2021
Response from Mattie on 5 Apr 2021
Thank you for your kind review!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2021
Response from Mattie on 18 Mar 2021
Thank you for your kind review.

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with stnning views.
Out very first trip to Airlie and we loved it! Sea Star appartments was amazing, stunning views that made our trip so much worth it. The kids loved the feathered visitors at bfast that kept them entertained for a couple of minutes every day. Although the main tv unit did not work it was great getting the kids off the electronics to read a book with the amazing view.
Feathered visitors
What a view
Stayed 2 nights in Feb 2021

4/10 Poor

Shane

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing unfortunately
service was not up to scratch, room is very dated. Very spacious, great location excellent view. But the place is a little run down and service was less than standard. Office not open weekends after 12, but we were not told. Massive hill to traverse (I can accept this considering the views) service was minimal and inconsistent.
Stayed 3 nights in Feb 2021
Response from Mattie on 11 Feb 2021
Hi Shane, we are disappointed to read your review. Office hours are stated in the confirmation email you received upon booking along with posted outside the office. We are on site and always available by phone 24/7. We were here Sunday morning when you came into the office to which we provided you extra soaps free of charge, although stated we only provide a complimentary starter pack. Additionally, we provided you some basic cooking supplies upon request as this is not usually provided. We even assisted you with different tour booking options and provided maps with different walking routes. We provide self-contained apartment units, not daily serviced hotel rooms.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean apartments. Great view from the balcony and in a quiet area. Enjoyed our stay.
Stayed 2 nights in Jan 2021
Response from Lynne on 25 Jan 2021
Thank you for your review. Pleased you enjoyed your time here.

8/10 Good

Rawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay with a wow view
It was a great stay. The apartment is spacious and has all amenities and has a coffee machine and a washing machine and a dryer. View is amazing from the room. We had an issue with the washing machine and the managers fixed it the next morning.
Stayed 3 nights in Jan 2021
Response from Lynne on 18 Jan 2021
Thanks Rawan for your feedback, pleased you enjoyed your stay here.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021
Response from Mattie on 13 Jan 2021
Thank you for your kind review!

10/10 Excellent

Ibrahim, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean , .the spa wasn't operating.. Living room tv didn't have foxtel .
Stayed 5 nights in Dec 2020
Response from Lynne on 31 Dec 2020
Thanks Ibrahim, thanks for your feedback and please you enjoyed your stay. Our owners currently voted to cancel our Foxtel contract as it was unreliable and expensive . We do however have all the free to air channels and you can access your own accounts eg Netflix, Kayo, Foxtel go etc. Our spa switch failed just prior to Christmas and we are awaiting delivery of spare parts. With Covid and Christmas nothing is readily available, very sorry.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home in Airlie.
Great view, comfortable bed, spacious apartment, lovely pool, friendly and helpful staff. Great for sharing with other couple. We liked it so much we’re return visitors. Relaxed, homey holiday feel.
Stayed 2 nights in Dec 2020
Response from Lynne on 20 Dec 2020
Thanks Elizabeth for your generous comments. So pleased you enjoyed your time here once again. Look forward to your next visit.