Hotel Dekat Agawam Town Hall

"Front desk staff was very friendly and informative. Great location for the local colleges."

"Si estaba bien todo "

"Very clean and the buffet was a plus! "

"The room was clean but could use some minor repairs. Parking was fine. Breakfast was better than many hotels. Staff was very helpful. "

"The hotel is very clean and well maintained. The room was well decorated with a large bathroom. The only negative was that some of the staff was unfriendly and unhelpful - a little unusual for a casino. "

"Lady at the front desk was amazing"

"Very well located."

"yes we did love the breakfast ad the front desk staff was very helpful. The room was ok but beds were to soft for us and the TV did not work:("

"Breakfast was fresh, plentiful and good hours of operation...Nice Big clean room...Friendly staff."

"The ratings by Expedia are FALSE. This was the most disgusting room I had ever been in. Simply unacceptable. I even checked for bed bugs and didn’t sleep a wink because of the smell in the room. How on earth are people sleeping here ?!? The hallways and rugs are filthy. Staff was ok. Don’t waste your money. I’m requesting a refund simply off the embarrassment of booking this for my family. Never ever again. "

"Get breakfast available"

"He room was very clean, the staff was engaging and the breakfast was delicious. "

"Friendly staff, clean room, convenience to have Starbucks in the lobby!"

"The room smelt so bad. Had to go to store to get deodorizers. Broken door handle, promised to get fixed , never happened. Couldn’t get in room all weekend had to have staff let us in and here we will take care of it. Couldn’t get remote to work for tv. But mostly the smell holy horrible. Never again"

"My room didn’t have any towels, and when I went to the front office, there was no one there for about 10 minutes. I had to wait, my towels were then given to me, but that was quite an inconvenience after a long day. Also, I questioned the cleanliness of my room because there was hair that wasn’t mine in quite a few places. "

"Parking was ok, room old and kinda dirty pulled the table between beds to use plug and it was very dirty. Rest of the room was old."

"Property was well maintained and clean. Kitchen area was a bit cramped in comparison to other Hampton Inn's but not a deal breaker. Dining area was sufficient."

"The beds were very comfortable, and the rooms spacious. However, there was no open breakfast, as advertised, just a grab and go bag with sugar laden snacks and a bottle of water. Good coffee was also available, but only during breakfast. The toilet was very low and difficult to rise and sit. There was evidence of some mold and rist around the trim in the bathroom and the tub was stained yellow. Not enough towels or toiletries for a double queen room. The woman on night shift was very helpful and...

"was a weird location but once it was found, the place was top knotch"