Hotel Dekat Agawam Public Library

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Brava, to all the staff here"

"Good stay "

"Best place to stay"

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Clean room good staff"

"I was here for 9 days so I guess my needs were higher. There was really no counter space to make a coffee or use the microwave. Very little place to put my clothes as far as a dresser or closet. It would have been nice to have a least one hook in the bathroom vs. 4 in the main room area. It took a while for the water in the sink to get all that warm. The breakfast was ok. There just weren't many warm options. The daily fruit options were not a great combo for a yogurt parfait (tons of...

"Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking. "

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Yes it was everyone was great !!!!"

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"Na"

"While the staff was lovely, the pool was down, it stunk SO BAD, and the room hadn't been cleaned. There was hair everywhere, no coffee, and very dated and unkept. "

"The staff at check in was the least professional I have ever encountered. "

"Toilet doesn’t flush and not fixed properly to next day "