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Reviews of Borjs Hotel Suites & SPA

3.5 out of 5
Borjs Hotel Suites & SPA
Secteur Touristique, La Baie des Palmiers, Quartier Founty, Agadir, Agadir-Ida Ou Tanane

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 96 reviews" "
Rating 8 - Good. 35 out of 96 reviews" "
Rating 6 - Okay. 14 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 7 out of 96 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mahwish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 day family stay
A good service and a good stay.I would really like to state that the staff are excellent. Friendly and communicate in English also.I would recommend staying as I felt comfortable and safe.
Stayed 7 nights in Jul 2023

8/10 Good

MORGANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like my stay, it’s a ok place. Very nice breakfast and the staff at the buffet was very attentive.

8/10 Good

Subhashis

Stayed 1 night in May 2022

4/10 Poor

Soran

Travelled with family
Liked: Cleanliness
Not bad
It wasn't a family friendly hotel Clean but has no entertainment for kids or even adults Good staff Rome size was great Not much facilities in the hotel
Stayed 4 nights in Mar 2022

10/10 Excellent

Abdul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Imtiaz

Travelled with partner
Disliked: Property conditions & facilities
Rooms not proper cleaned towels washed but lost colour looked dirty Breakfast very poor
Stayed 4 nights in Feb 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Very nice
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The place is terrible and it is not worth the money we paid for No spa No WiFi The food is terrible
Stayed 3 nights in Jul 2021

6/10 Okay

JOSHUA CODY

Business traveller
Good hotel, but nothing outstanding
Business trip. Put me in the incorrect room to begin with. Had to go back to reception to ask for the room type that I booked. Restaurant food was a good standard, but well over priced
Stayed 3 nights in Feb 2020

10/10 Excellent

Wasim, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent, and only 5 Min. walk to the beach NOT 27 Min. as appears in the website. The SPA is very good with nice staff all around. If you stay at the hotel you must have a drink or dinner at the rooftop restaurant of the hotel.
Stayed 4 nights in Feb 2020
Response from borjs on 2 Mar 2020
Good Morning, Thank you for your mesage all the hotel team is glad with your review . We wish you a nice day Best Regards

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Julie

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

B, Birmingham

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The night staff (10-11 October) were rude and very unprofessional. Made my wife and me feel uncomfortable by their unprofessional behavior. The morning reception staff were ok. The breakfast was good and breakfast staff were friendly.
Stayed 1 night in Oct 2019
Response from Sales department on 15 Oct 2019
Dear Client, We thank you for taking the time to write to us after your stay at Borjs Hotel Suites & Spa. We sincerely regret that our services have not met your expectations and please accept our sincere apologies. Please make sure that your opinion is very valuable to us and that the necessary measures will be implemented to remedy its anomalies. Our teams are eager to offer you a better quality of service for your next stays and hope to regain all your confidence. Looking forward to welcoming you among us. Best regards

6/10 Okay

Robin

Disliked: Staff & service
Spa best
Service I. Restaurant was very poor. They ignored me for larger groups . I waited over 90 min for a dinner snack. They need more lighting at night. Hotel is dark and not safe . The best part was the spa and spa services and personnel . Very professional and good value for services
Stayed 1 night in Apr 2019

8/10 Good

Tim

Good experience and friendly staff. Breakfast quite good, rooms basic. Spa is not free, which is absurd in a spa hotel :)
Stayed 1 night in Oct 2018
Response from ihsane sara on 7 Jan 2019
Thank you for staying in our Hotel. We appreciate your comments!

8/10 Good

Dynia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Amazing holiday! Went to Agadir for my birthday and wasn't sure what to expect at this hotel. Staff were very friendly and helpful, from the cleaning staff to the reception staff. Breakfast was always well stocked. Tasty pastries too. Had dinner a few times at the hotel too and the food was tasty, well seasoned and good sized portions - good value. Room was cleaned daily and toiletries and towels re-stocked. Room service was available even late at night. Hotel in general is beautiful. Clean and cosy feel. Felt safe too. About 7 minutes walk to the beach and nice cool walk to the marina which my husband and I preferred most days but taxis are always waiting outside if you so wish. Only real issue was the wi-fi in the room wasn't always great but was fine from the balcony. Lol. It wasn't a big deal though as there is decent wi-fi throughout the rest of the hotel including the pool area. Overall a brilliant stay. Would go back and take the children with us too.
Stayed 7 nights in Aug 2018
Response from Ahmed on 25 Aug 2018
Dear guest, It has been our pleasure to welcome you at the Borjs Hotel Suites & Spa. Many thanks for taking the time to provide us with such valuable feedback. We are looking forward to welcoming you again soon for another Morrocan gateway. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ahmed on 20 Aug 2018
Dear sir, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Cordially.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not quite close to the beach Good swimming pool Reasonable breakfast Clean - Pleasant staff
Stayed 4 nights in Jul 2018
Response from Ahmed on 17 Aug 2018
Dear sir, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!. See you next time. Cordailly.

6/10 Okay

Mélicia

Travelled with family
Disliked: Cleanliness, staff & service
Ce n’est pas un 4* ca vu les avis on s’en doutait, plutot un 3* « normes marocaines ». L’hygiène et la propreté ne sont clairement pas la priorité du staff. Arrivé a 13h, hotel quasi vide mais je dois attendre 15h pour ma chambre car l’heure c’est l’heure, en revanche des taies d’oreillers pas changées, de la poussière, une baignoire pas nettoyée!!! Réaction de la réception neutre, ca doit leur arriver souvent donc ils ne sont même plus surpris. Bref je déconseille cet hotel à la clientèle étrangère. Dommage belle bâtisse, piscine et transat agréable, cet hôtel a beaucoup de potentiel mais faut changer la direction à mon avis qui se laisse aller. Avis d’une agent de voyages!
Stayed 1 night in Jul 2023

10/10 Excellent

stéphanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Superbe séjour avec une équipe formidable, professionnelle à l écoute et très disponible de l accueil au restaurant passant par le spa et entretien rien n a redire. Hôtel très bien situé, propre et bien entretenu. La chambre vu sur mer et suite sont très agréables avec une bonne literie. Je recommande cet hôtel sans hésiter déjà deux séjours effectué toujours satisfaite.
Stayed 5 nights in Mar 2023

4/10 Poor

Francisco

Business traveller
Liked: Cleanliness, room comfort
La primera visita y la última vez que iré.
Todos los dias tenia que pedir toallas porque no habia en la habitacion. El wifi no llegaba a mi habitacion. La ultima noche no tenia agua caliente. En el checkout los locales se ponian delante mio en la cola de espera y el personal de recepcion les atendia antes que a mi, extranjero.
Stayed 4 nights in Feb 2023
Response from reponse on 27 Feb 2023
Estimado cliente Gracias por tomarse el tiempo de escribirnos después de su estadía en Borjs Hotel Suites & Spa. Lamentamos sinceramente que nuestros servicios no cumplieron con sus expectativas y acepte nuestras más sinceras disculpas.Asegúrese, estimado cliente, de que su opinión es muy valiosa para nosotros y que se implementarán las medidas necesarias para subsanar cualquier anomalía. Nuestros equipos están deseosos de ofrecerle una mejor calidad de servicio para sus futuras estancias y esperan recuperar toda su confianza en ellos.Esperando darle la bienvenida entre nosotros,Acepte, Estimado Cliente, la expresión de nuestros mejores sentimientos.

2/10 Terrible

christophe xavier

Disliked: Amenities, property conditions & facilities
Hotel a eviter
Stayed 7 nights in Jan 2023
Response from reponse on 2 Mar 2023
Cher Client Nous vous remercions d’avoir pris le temps de nous écrire suite à votre séjour au Borjs Hôtel Suites & Spa. Nous sommes sincèrement désolés que nos prestations n’ont pas été à la hauteur de vos attentes et vous prions d’accepter nos sincères excuses. Assurez-vous cher client que votre avis nous est très précieux et que les mesures nécessaires seront mises en œuvre afin de remédier à ses anomalies. Nos équipes sont désireuses de vous offrir une meilleure qualité de service pour vos prochains séjours et espèrent regagner toute votre confiance en elles. Dans l’attente du plaisir de vous accueillir parmi nous, Acceptez, Cher Client l’expression de nos sentiments les meilleures.

2/10 Terrible

Abdelkader

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des voleurs
Stayed 2 nights in Dec 2022

4/10 Poor

Peter Frisk

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

8/10 Good

JOUSSET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement de qualité
Stayed 5 nights in Dec 2022

8/10 Good

caterina

Stayed 1 night in Nov 2022

2/10 Terrible

DANY

Stayed 28 nights in Oct 2022

10/10 Excellent

Sfia

Stayed 1 night in Oct 2022

2/10 Terrible

Hanane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Delusione totale!! Per il prezzo che ho pagato il servizio era molto scarso le camere erano sporchi soprattutto i bagni. Il servizio delle pulizie sempre in ritardo dopo le sei di sera venivano a pulire. Colazione scarsa sempre le solite cose. Esperienza negativa per troppo lo sconsiglio!! Le foto sul sito non hanno niente con la realtà
Stayed 6 nights in Aug 2022

2/10 Terrible

Dounia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

FRANCO

Liked: Staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Said

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine
Stayed 4 nights in Jun 2022

8/10 Good

Leszek

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Blisko morza
Mila obsługa, czysty pokój, brudne zasłonki i firanki . Dosc blisko do morza.
Stayed 4 nights in May 2022

8/10 Good

DAMIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Parfait pour nous Correspondait à notre type de séjour. Dommage de ne pas nous avoir précisé que le service spa ne fonctionnait pas à cette période
Stayed 5 nights in Apr 2022

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour
Super sejour personnel tres gentil hotel tres agreable confortable
Stayed 1 night in Apr 2022

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la tranquilité les employés sympathique
Stayed 13 nights in Feb 2022

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravie de ce séjour
Super séjour. Personnel très accueillant. Très bel hôtel. Super restaurant et petit déjeuner.
Stayed 2 nights in Feb 2022

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Séjour très agréable, personnel très accueillant. Le restaurant est au top, nous avons dîner au bord de la piscine. Super petit déjeuner.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff..
If you want to sleep at night, you have to be sure that your room is far from the roof bar. Otherwise impossible to sleep before 2 a.m. because of the music.
Stayed 3 nights in Nov 2021

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au Borjs Hotel
Excellent Hôtel ! Le service est super ! Je reviendrai sans aucun doute !
Stayed 2 nights in Nov 2021

6/10 Okay

nadya

Travelled with family
Disliked: Property conditions & facilities
Séjour ok mais je n'y retournerai pas
Sejour de 3j, bonne localisation, petit-dejeuner bien fourni. Hotel vétuste, service aléatoire (serviettes de bain et produits de bain demandés 2 fois car absents à l'arrivée dans la chambre, pas de pantoufles dans les chambres, manque de rangement) propreté ok mais pas parfaite. Ce n'est pas un hôtel 4 étoiles.
Stayed 2 nights in Aug 2021

6/10 Okay

Nawal

Liked: Staff & service
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Situé dans un quartier calme.
Stayed 2 nights in Aug 2021

8/10 Good

jean-jacques

Liked: Cleanliness, staff & service, room comfort
séjour soleil
séjour repos détente dans la station d'Agadir
Stayed 1 night in Feb 2020

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie en ruime kamers. Snelle en correcte bediening aan de inkombalie. Restaurant was mooi en het eten was lekker en correct geprijsd. Ligging van het hotel op 5 min wandelafstand van het strand.TOF
Stayed 4 nights in Dec 2019
Response from Rachid on 5 Mar 2020
Thank you for your nice comments hope to receive you several times

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très attentif, restauration de très bonne qualité
Stayed 4 nights in Dec 2019
Response from Rachid on 7 Mar 2020
Bonjour, Merci pour vos commentaires

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from borjs on 5 Mar 2020
Thank you