Exterior
Check availability

Reviews of Stamford Plaza Adelaide

5 out of 5
Stamford Plaza Adelaide
150 North Terrace, Adelaide, SA

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Chun Wai Judy

Liked: Cleanliness, staff & service
A lot of protests opposite to the hotel Sort of noisy
Stayed 1 night in Apr 2024

10/10 Excellent

Tieu Phuong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was pleasant to stay
Stayed 2 nights in Apr 2024
Response from DLSPA on 26 Apr 2024
Dear Tieu Phuong, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a pleasant experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Stamford. It is so close to the Adelaide Oval and walking distance to the city's main areas. While the hotel is a bit older now it was very clean and the staff super helpful. Would stay here again in the future
Stayed 5 nights in Apr 2024
Response from DLSPA on 24 Apr 2024
Dear Brendan,Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. .Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Mary, Venice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly and helpful staff. Very clean and in a great location.
Stayed 1 night in Apr 2024
Response from DLSPA on 24 Apr 2024
Dear Mary, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Rowan

Liked: Staff & service, amenities, property conditions & facilities
It was safe convenient and easy to reach places
Stayed 1 night in Apr 2024
Response from DLSPA on 24 Apr 2024
Dear Rowan, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good in size and clean. Bed was comfortable. Bathroom was clean but very tired. Very convenient location for station, Rundle Mall and restaurants.
Stayed 1 night in Apr 2024
Response from DLSPA on 16 Apr 2024
Dear Barbara,Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Vince

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you we had an amazing time
Stayed 3 nights in Apr 2024
Response from DLSPA on 16 Apr 2024
Dear Vince, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

4/10 Poor

Harry

Poor car parking facilities Will not go again to this hotel Poor customer service by security staff to assist customer
Stayed 3 nights in Mar 2024
Response from DLSPA on 16 Apr 2024
Dear Harry, Thank you for taking the time to rate and review your stay. We are extremely disappointed and disheartened to read your comments as we aim to provide the highest standard of customer service to all our guests. Please be assured that we take all feedback very seriously and it has been noted with management. Thank you for choosing to stay with the Stamford Plaza Adelaide. Warm regards, Stamford Plaza Adelaide Management.

10/10 Excellent

Eric

Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious, clean and comfortable, however the elevators were incredibly slow and you can hear the bathroom being used in the apartment next door, that is shower running, toilet flushing etc. It is a great location for dining, shopping and transport and the staff were very friendly and helpful.
Stayed 3 nights in Mar 2024
Response from DLSPA on 8 Apr 2024
Dear Rebecca, Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. Thank you for providing feedback your stay, it has been passed onto our management team for review. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Palwinder

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024
Response from DLSPA on 8 Apr 2024
Dear Palwinder, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Cedric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of drunks around the front due to the casino
Stayed 4 nights in Mar 2024
Response from DLSPA on 8 Apr 2024
Dear Cedric,Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. We appreciate your feedback, please note on weekends the hotel has security present as a safety measure for guests and staff. Unfortunately, we cannot control other businesses and their clientele. Many thanks for choosing to stay with the Stamford Plaza Adelaide. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Mohammad, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DLSPA on 8 Apr 2024
Dear Mohammad, Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Doug

Stayed 4 nights in Mar 2024
Response from DLSPA on 16 Apr 2024
Dear Doug, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

Sam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from DLSPA on 17 Mar 2024
Dear Sam,Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. Warm Regards, Stamford Plaza Adelaide Management.

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Rundell Mall and surrounds. Excellent room condition and amenities. (1514) Everything was in working order and the room was well appointed and spacious. Staff were all helpful and polite. Room was very well serviced during our stay. La Boca restaurant wait staff were not pleasant and we did not enjoy our dinner at this restaurant.
Stayed 3 nights in Mar 2024
Response from DLSPA on 8 Apr 2024
Dear Manuel,Thank you for taking the time to rate and review your stay, We are happy to hear that you a comfortable nights rest and the reception staff were friendly and helpful. Please accept our sincere apologies if our staff in La Boca did not meet the same highs as the reception staff. This is an isolated incident, and we hope it does deter you from coming back. Many thanks for choosing to stay with the Stamford Plaza Adelaide. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception staff
Stayed 3 nights in Mar 2024
Response from DLSPA on 11 Mar 2024
Dear Jade, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DLSPA on 13 Mar 2024
Dear Amanda,Thank you for taking the time to rate and review your stay. We are happy to hear that you enjoyed your time at the Stamford Plaza Adelaide. Warm Regards, Stamford Plaza Adelaide Management.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2024
Response from DLSPA on 11 Mar 2024
Dear Raymond, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Christer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from DLSPA on 5 Mar 2024
Dear Christer,Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best feature of this hotel is its location that’s really convenient to the festival centre. Great for the Adelaide Festival. The room was fine and spacious but the shower pressure was terrible.
Stayed 3 nights in Feb 2024
Response from DLSPA on 5 Mar 2024
Dear Carolyn,Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. We appreciate your feedback, it has been passed onto our maintenance team, who have attended to the water pressure. Thank you for bringing this to our attention. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Jerlyna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from DLSPA on 3 Mar 2024
Dear Jerlyna, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Morven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DLSPA on 28 Feb 2024
Dear Morven, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Cassie-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quiet and spacious. Mini bar doesnt cool very well. Good location. Nice brekkie. Staff great
Stayed 1 night in Feb 2024
Response from DLSPA on 22 Feb 2024
Dear Cassie-Anne, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very good, hotel rooms were very nice. Overall good experience.
Stayed 2 nights in Feb 2024
Response from DLSPA on 22 Feb 2024
Dear Bradley, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and conveniently located....walking distance from the international cricket stadium and the shopping areas. The room was great, breakfast was fantastic and the staff embarrassingly friendly and helpful. We were made to feel very special and welcome.
Stayed 2 nights in Feb 2024
Response from DLSPA on 19 Feb 2024
Dear Wayne, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

john

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from DLSPA on 19 Feb 2024
Dear John, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a pleasant experience, thank you for choosing to stay with the Stamford Plaza Adelaide. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

Lan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stamford plaza is a decent hotel with safety for all guests. Food is a bit expensive including breakfast food was too repetitive would be good to have other options of food such as pasta and sushi
Stayed 6 nights in Feb 2024
Response from DLSPA on 14 Feb 2024
Dear Lan, Thank you for taking the time to rate and review your stay. We value your feedback and it has been passed on to our food and beverage team for their review. Thank you for choosing to stay at the Stamford Plaza Adelaide. Warm regards, Stamford Plaza Management.

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team are engaged & appear to take pride in their roles. Had to pay for parking, however it is city centre. Room to room sound proofing could be better. Good stay in the heart of the city.
Stayed 1 night in Feb 2024
Response from DLSPA on 11 Feb 2024
Dear Derek, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, beautiful hotel
Stayed 3 nights in Feb 2024
Response from DLSPA on 10 Feb 2024
Dear Joseph, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Vitalii

Stayed 1 night in Feb 2024
Response from DLSPA on 24 Mar 2024
Dear Vitalii, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Leela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very central and nice property. Spacious and Clean rooms with a good view. Check in Procedures seem to be a bit onerous and slow in this day and age of fast check ins. But otherwise the stay was excellent. The hotel car park was full so we had to park in the one directly behind it, which was about a 5 min walk.
Stayed 2 nights in Jan 2024
Response from DLSPA on 30 Jan 2024
Dear Leela, Thank you for taking the time to rate and review your stay. We are delighted to hear you had an excellent stay. Thank you for providing feedback on your check-in. The feedback was been forwarded to our Front Office Manager for review. Thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

CHONG WA

Stayed 3 nights in Jan 2024
Response from DLSPA on 5 Feb 2024
Dear Chong Wa, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Shazaib Rabbani

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from DLSPA on 30 Jan 2024
Dear Shazaib, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Raymond

Travelled with partner
Very friendly and helpful staff
Stayed 4 nights in Jan 2024
Response from DLSPA on 30 Jan 2024
Dear Raymond, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
The Hotel is very good, location great close to everything you need. The staff are friendly and helpful, room was great, spacious, but the bed was to soft, the shower was hard to control temperature even the cold water was warm you wasted water to wait for cold water to come so maintenance not checking.
Stayed 1 night in Jan 2024
Response from DLSPA on 30 Jan 2024
Dear Joe, Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. We appreciate you bringing to our attention the water issues you faced. It has been passed on to our maintenance team for their immediate action. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Chloe

Liked: Cleanliness, staff & service
a bit disappointed that the Tv chanel selection is average. and it’s a smart tv so netflix should be accessible if guests use their own log in details
Stayed 2 nights in Jan 2024
Response from DLSPA on 28 Jan 2024
Dear Chloe, Thank you for taking the time to rate and review your stay. We are happy to hear you had a pleasant experience with us at the Stamford Plaza. We appreciate your feedback concerning the features of the TV, it has been passed onto our management team for their review. Warm Regards, Stamford Plaza Adelaide Management.

6/10 Okay

I Ching

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DLSPA on 28 Jan 2024
Dear IChing, Thank you for taking the time to rate and review your stay. Warm Regards, Stamford Plaza Adelaide Management.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from DLSPA on 27 Jan 2024
Dear Jennifer, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great location, parking for our 4X4 was in the lane (not ideal)
Stayed 2 nights in Jan 2024
Response from DLSPA on 27 Jan 2024
Dear Peter, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DLSPA on 27 Jan 2024
Dear Brodie, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

Neil

Travelled with family
Poor parking options, rooms dated & quite small
Stayed 2 nights in Jan 2024
Response from DLSPA on 23 Jan 2024
Dear Neil, Thank you for taking the time to rate and review your stay. We appreciate your feedback on parking and our room offerings, it has been passed onto our management team for review. Warm Regards, Stamford Plaza Adelaide Management.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stamford Plaza was perfectly positioned for what we wanted to do. Lovely presentation and staff were brilliant - nothing was too difficult.
Stayed 1 night in Jan 2024
Response from DLSPA on 23 Jan 2024
Dear Angela, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stamford plaza was ideally situated for public transport and sight seeing
Stayed 1 night in Jan 2024
Response from DLSPA on 23 Jan 2024
Dear Angela, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly.
Stayed 1 night in Jan 2024
Response from DLSPA on 22 Jan 2024
Dear Sarah, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

6/10 Okay

Wayne

Travelled with family
Disliked: Amenities
Fairly good location. Needs a renovation in the rooms they are 10 years out of date. Clean however. Breakfast was great.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Adelaide Management on 21 Jan 2024
Dear Wayne,Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. We're delighted to hear that you found our breakfast buffet great & did note your comments regarding the hotel looking worn in some areas. Guest satisfaction is important to us, and it is for this reason that we continue to make improvements to the hotel. Some large projects have been completed over the last couple of years. We are in the process of planning our next renovation which will include the rooms being updated along with the parking and public areas.I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.Kind Regards

8/10 Good

Stephen Garnet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from DLSPA on 22 Jan 2024
Dear Stephen, Thank you for taking the time to rate and review your stay. We are happy to see you had a pleasant experience with us at the Stamford Plaza.Warm Regards, Stamford Plaza Adelaide Management

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024
Response from DLSPA on 22 Jan 2024
Dear Roland, Thank you for taking the time to rate and review your stay. We are delighted to hear you had a wonderful experience, thank you for choosing to stay with the Stamford Plaza Adelaide. We look forward to welcoming you back. Warm Regards, Stamford Plaza Adelaide Management

4/10 Poor

Tiff

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall, this hotel falls short of a 5-star standard. If it were rated as such, I'd only give it 2 stars. However, if we consider it a 3-star hotel, I'd be inclined to give it a 4 or even 5 stars. Having spent three nights here and another three nights in a nearby 3-star hotel on the same street, I must say that the 3-star option is quite comparable to this supposed 5-star in terms of rooms (cleanliness/facilities/conditions) and service. On a positive note, the breakfast buffet is quite impressive and worth pre-purchasing. The hotel has three lifts, but unfortunately, they are not very reliable. During my stay, they broke down twice. It seems the lifts can't quite handle the volume of guests. A bit of a letdown is the advertisement for the superior king room being suitable for three adults. In reality, it's not, and you'll be required to pay for an extra bed. It's worth mentioning that I stayed in a 4-star hotel in Sydney prior to this, and I didn't have to pay for an extra bed when I requested it during my booking. Another inconvenience is the malfunctioning lights in the room, necessitating the need to request an extra light.
Stayed 2 nights in Jan 2024
Response from Stamford Plaza Adelaide Management on 21 Jan 2024
Dear Tiff & David,Thank you for taking the time to share your detailed feedback with us. We appreciate your honest evaluation of your recent stay, and we sincerely apologize for any shortcomings you experienced during your time at our hotel.We're delighted to hear that you found our breakfast buffet impressive and a worthwhile option for pre-purchase. However, we regret that the overall experience did not meet your expectations, especially in comparison to a nearby 3-star hotel.Your comments regarding the reliability of our lifts are concerning, and we assure you that we will be addressing this issue promptly to enhance the overall guest experience.Additionally, we apologize for the inconvenience caused by the malfunctioning lights in your room. We will investigate this matter to ensure that our rooms are well-maintained, and all amenities are in proper working order.We genuinely appreciate your insights as they guide us in making necessary improvements. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay.Kind Regards,

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all accommodating and more than helpful. The hotel itself is definitely ageing and the pool area and some aspects of the rooms that are stuck in the 90s, could use an upgrade. Not a big deal though, as the accommodation from staff more than made up for it. The fact that the hotel room windows can be opened to allow for ventilation has been noted. It's unpleasant being stuck in a room with stuffy air for a week. The complimentary breakfast was a great drawcard and it is gratefully welcomed when on holiday.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Adelaide Management on 19 Jan 2024
Dear Catherine,Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. I am delighted that you have enjoyed your 2-nightstay with us during this week. Thank you very much for the elaborate review on our product and services specially breakfast. I did note your comments regarding the hotel looking worn in some areas. Guest satisfaction is important to us, and it is for this reason that we continue to make improvements to the hotel. Some large projects have been completed over the last couple of years. We are in the process of planning our next renovation which will include the balance of the rooms being updated along with the public areas including the Lobby and the Pool area. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.Kind Regards