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Rating 10 - Excellent. 17 out of 37 reviews" "
10 - Excellent
17
Rating 8 - Good. 7 out of 37 reviews" "
8 - Good
7
Rating 6 - Okay. 7 out of 37 reviews" "
6 - Okay
7
Rating 4 - Poor. 4 out of 37 reviews" "
4 - Poor
4
Rating 2 - Terrible. 2 out of 37 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Jeanette
Travelled with family
22 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Great stay. We actually needed 2 access cards. Great shower. Lovely and quiet
Carpets taps and cupboard doors need maintenance.
Jeanette
Stayed 2 nights in Jan 2024
Response from Hastings on 22 Jan 2024
Thank you Jeanette for the feedback. It helps us improve our service.We will surely look into the maintenance items.
The Watson is lovely but book through the hotel and not a private apartment. Underwear left on the balcony, hairdryer didn’t work, came into property during our stay, awful communication.
Becky
Stayed 2 nights in Oct 2023
Response from Hastings on 30 Oct 2023
We will do our best to improve the communication and checking of the outside of the apartment.Really sorry for the bad experience.
check in was appalling. I was supposed to receive a code prior to check. I didn't receive the code so I called the property owner several times and left messages to call. My family and I sat outside waiting for the owner to return our call. We waited over 45 minutes for him to get back to me with a code to let us into the property. We had booked a certain room on the 5th floor to overlook the city instead we got a room on the 2nd floor looking into the properties below us so absolutely no view but had the noise of people in the swimming pool.
We tried to connect to the Wi-Fi but the Wi-Fi was not connected. It had been turned off
I tried to connect so we called the owner and had spent some considerable time trying to connect. In the end he had to come over to connect it
The TV in the lounge room had no antenna so therefore no signal so we couldn't watch TV in the lounge room
The carpet was not vaccummed very well. When we walked in it was dirty. A bit more care in vaccumming would have made the room more inviting
The bedroom was so small the blinds in the room were very private. I'm sure others could see into our room
The dirt in the bathroom near the washing machine was filthy. I wore thongs in the shower as I wasn't sure that was cleaned well
I was not at all comfortable in the unit as I really wondered how clean it was. The bed sheets weren't crisp
In this unprecedented time my family didn't feel safe
I wouldn't book this accommodation from these property managers again
mary
Stayed 4 nights in Dec 2020
Response from Has on 20 Dec 2020
We had a problem with calendars and the booking was not registered in our system.
However the guest’s concerns are noted and will work to provide a better service.
10/10 Excellent
Verified traveller
Travelled with family and small children, Business traveller
a lot of things are broken. Used dishwash cloth is very disgusting. Vent in the shower is full of dust. Noise from the bath room is so loud that I can even get sleep.
Verified traveller
Stayed 4 nights in Mar 2019
Response from Esther on 29 Mar 2019
Thank you for your comment. Will surely work on the items pointed out
The property was advertised incorrectly on Expedia. We would never have booked it if we had known it was not part of the apartment complex. There was no parking and no 24 hour service desk available. More like a b/b with no services.
The proximity to city. Smart cars for rental. Full size fridge and kitchen
Verified traveller
Stayed 2 nights in Dec 2018
Response from Esther on 11 Dec 2018
Thank you
10/10 Excellent
Susan
27 Nov 2018
Clean, quiet, close to city with convenient bus service. If you don’t want to cook next door is a small shopping centre with Woolworths, newsagent, health shop, chemist and restaurant and eateries were excellent. Very enjoyable stay.
Susan
Stayed 4 nights in Nov 2018
Response from Hastings on 28 Nov 2018
Thank you. You review is important to us.
8/10 Good
Geoffrey
26 Nov 2018
The room itself is very nice however the furniture is NOT Luxurious as advertised. The bed is OK but not Luxurious, nor is the sofa which is also heavily stained. The two TVs I think would be better to have one much larger one. The bathroom facilities are good and also the washing/drying machine is good. The kitchen is OK but the table with the kettle & toaster on it is odd. The dining table is definitely not luxurious but is functional. So although the room is good it does not meet the meaning of "Luxurious" so was disappointing.
Geoffrey
Stayed 7 nights in Nov 2018
Response from Hastings on 28 Nov 2018
Thank you for the review. Your concerns are noted.
property was OK but information regarding access was not given out until day of arrival, as we did not have access to computer were not able to get info upon arrival went to reception who were not able to help as was private rental, info about this on booking would have been helpful, also no key for parking access so just had to make do, contacted rental office who whilst sympathetic were not able to assist most disappointing
Ian
Stayed 3 nights in Nov 2018
Response from Esther on 8 Nov 2018
Hi Ian,
Thank you for your comments. They help us improve our service.
Kind regards,
Apartment was clean, modern and had all the facilities required including onsite parking. It had a fantastic location with shops and cafes nearby. Only slight negative, two sofas and a breakfast table that seated 4 would’ve been better as we were a group of four adults. Would definitely stay again if in the area.
Lesley
Stayed 2 nights in Oct 2018
Response from Esther on 4 Nov 2018
Thank you Lesley for your comments. Issues pointed out will help us improve our service.
Located in a very convenient location for our needs. Handy having the supermarket close by and cafe below. Easy parking. A lovely pool. Our location was very quiet. although apartments/rooms in other parts of the hotel may not be as peaceful.
Ness
Stayed 5 nights in Mar 2018
Response from Esther on 5 Apr 2018
Thank you for your review. It will help us improve our services
In a great location. Apartment was very clean and comfortable with everything we needed. The fridge and pantry supplies were very much appreciated. Beds were comfortable with plenty of pillows. Easy and secure parking. Would definitely stay again.
Verified traveller
Stayed 2 nights in Nov 2017
Thanks for staying with us. We appreciate your feedback!
Clean and well appointed accommodation. Short trip to the CBD and walking distance to good food, groceries, and coffee. Excellent and hassle free.
Verified traveller
Stayed 2 nights in Oct 2017
10/10 Excellent
Sue, Sydney
25 Oct 2017
Liked: Cleanliness, room comfort
excellent location
The apartments are in a top spot if you want to go to Central Markets or Gouger Street restaurants. Great view over Light Square. The apartment was clean, and quiet, and I had a great night's sleep.
Sue
Stayed 1 night in Oct 2017
10/10 Excellent
Verified traveller
10 Oct 2017
Liked: Cleanliness, room comfort
Convenient inner suburb apartment
Well appointed 2 bedroom apartment. Only drawback was being close to a shopping centre and having delivery trucks in the laneway early in the morning. But the convenience of the shopping centre was a plus anyway. And whenever you walk out the front entrance all you hear are birds because the river is so close and the walkways along the river are perfect for walks and bike rides
These apartments have a great view of the city (especially toward North Terrace), a fully equipped kitchenette, laundry and bathroom, and free wifi. Air conditioning was also very appreciated on such a warm day. However, the furniture and bedding was uncomfortable and parking was only available in the street. Hope this helps.