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Reviews of Adelaide North tce penthouse

3.5 out of 5
Adelaide North tce penthouse
96 North Terrace, Adelaide, SA

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ante

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in a great location. Well maintained and clean with very responsive management. We would definitely stay again if in town.
Stayed 6 nights in Sep 2023

2/10 Terrible

Heidi, Adelaide

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one had any idea about the booking so spent 2 hrs in lobby trying to convince staff we had a paid for room, even after producing invoices and itinerary. Then once in room , it was filthy , the spa didn’t work which was main reason for booking this room. The list goes on, I think the title “ penthouse” has been used a little loosely. Very disappointing from the get go.
Stayed 3 nights in Aug 2020
Response from Joseph on 19 Aug 2020
I am very sorry you have felt this way. Yes you did wait in the lobby for approx 45 minutes. I tried many time to ring you but you did not answer. The reason why I was trying to ring is because you did not let me know what time you were going to be checking -in. As for the spar. It was working after you called me and I came up to see what the problem was. I explained to you that the problem was to not switch on the motor before you filled up the bath tub.. Unfortunately we had to wait 10 min until the motor cooled down and then switch it back on again. Kind Regards Joseph

2/10 Terrible

Disappointed!, Brisbane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty in the bathroom and toilet, stained couch , dirty floors and kitchen bench tops, food scraps left in the sandwich toaster. Bed was not made, Broken tiles, peeling paint.......Yuk - Yuk - Yuk AND its not a Penthouse !
Stayed 3 nights in Aug 2019

10/10 Excellent

lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hosts contact us for check in planning, really appreciate his time to accommodate us. the place needs interesting sites and free tram services are available to us. easy travel means less stress means more time for quality side seeing.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner ! Great spot right in the centre of the city , close to nightlife and restaurants. Beautiful rooms and one very big comfortable lounge . Would happily return .
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a well furnished serviced apartment inside a hotel but run by a different co. There iis no reception counter and have to give them a call before check-in. The check-in procedure was simple (no need to check passport or sign any form), gave them a call and a guy came within 10/15 minutes and we got the keys. Will definitely come back.
Stayed 4 nights in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Adeliade city stay
Great locati, room had great views of city & sunsets
Stayed 5 nights in Jan 2019

8/10 Good

HO YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019