Hotel Dekat Ackerson Lake

"Beds were terrible and complained but no help from front desk said we had been in the room for 2 hours before we complained!! Also asked for more towels and would not give us any until we brought down our used ones!! Very poor service will NOT be staying at any Comfort Inns ever again! Telling w ergo e we know about it too!! Worst customer service ever!!!!"

"Was worst hotel ever pool is broken beds suck staff is rude no internet no breakfast TV broken"

"Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future."

"Excellent breakfast. Friendly staff. I will stay here again."

"The place is great. It’s clean and cozy and was very friendly and accommodating. The only things I didn’t like was the hot water smelled like sulfur and the bed was way to soft for my liking. Other than those two things it was perfect."

"The staff is more than helpful. I forgot to include that I needed a room on the first floor due to a handicap and the staff was more than willing to accommodate our family. I also forgot my key inside the room and they were so helpful to get me back in. All the breakfast that was served was hot and well stocked. I would definitely stay here again."

"There was garbage outside of the rooms. Our room in particular grossed us out. The shower was so disgusting we wouldn't get into it without shower sandals. There was a bag over the smoke detector and room smelled like stale smoke. The bedding had blood stains and burn holes in it and had to go to the office to get clean sheets which were also stained. I wouldn't recommend anyone ever staying here"

"I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty."

"Convienent location for everything in Jackson county"

"This hotel is a 10/10, love my stay and staff were so friendly. Will always be my first choice in Jackson MI."

"The outside of the hotel looked dirty the same with the lobby. The elevator smelled horrible and room windows were filthy. The furniture was dusty. The shampoo bottles were moldy. I just don’t understand how can this place be in business. The pictures shown on the Expedia website weren’t real to what I expected. Please don’t stay there."