Ace hotels from RM215

"The room wasn't clean dirty laundry,bed sheets, towel cloths insects flying me and my fiance stepped in and wasn't in there 10mins in the room when we decided to go back to check in and the staff members were real rude when being polite about the room inconveniences and asked about returning refund policy one crew check-in member replied on a policy of in the room more then 20-30mins that was no proof of that i could only get back half of what I paid for 1 nights pay instead of 2 and I've have fraud activity on my card I paid for the reservations for the rooms ever since I have recites for I've reported to my bank and pending dispute on going investigations to retrieve my fundings that are missing"

"Bed mattress was stained horribly sheets were not clean microwave did not work in room staff was not helpful at all and did not make effort to get new room for us!"

"The staff was very nice The motel was clean it appears to be remodeling The bed is on a metal base and every time you get up or sit down on it it makes a horrible sound like somebody kicking a metal building. The bathroom was clean but the towels and washcloths were very dingy and worn out I was glad I had a makeup remover because I didn't want to use a nasty looking cloth on my face. At 9 a.m roomservice was knocking on our door wanting to know how soon we would be leaving The breakfast they served was nice several choices with juice, fruit, eggs, sausages, pancakes, biscuits and cereal"

"Not an ideal stay. The front desk agent was rude and dry. The property inside smelled like raw sewage. And the room was not clean "

"Right off the highway so it was convenient for a quick place to sleep for the night. Easy check in"

"Staff was made aware that the door to my room didnt lock and that the keypad didnt work, so basically my door was just unlocked all the time. Anyone could have just walked right in at any time. I was told basically that theres nothing they could do and that there were no other rooms to move me to until the day before i check out. Ive been here for three days already without a functioning lock on my door. "

"Cool"

"Staff was asleep on a recliner when I showed up then in the morning went to take a shower and no water "