Encanto Acapulco

Property class: 5 and above

Choose dates to view prices

Located close to Chapel of Peace and Botanical Gardens of Acapulco, Encanto Acapulco provides a swim-up bar, a poolside bar and a free daily manager's reception. Treat yourself to aromatherapy, a hot stone massage or a body treatment at Spa Mar Abierto, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM1,323
RM1,708 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Suite, Ocean View

A modern outdoor deck with a wooden floor, white cushioned seating, and a glass wall overlooking the sea.

Signature Suite, Ocean View

  • Ocean view
  • 235 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Balcony Suite - King

A modern hotel room with a large bed, a desk, and a view of the ocean.

Ocean Balcony Suite - King

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Pool Villa - King

A modern outdoor seating area with a glass table and chairs, a wooden bench, and a view of a pool and pink flowers.

Ocean Pool Villa - King

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 114 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Balcony Suite - 2 Double

A modern hotel room with a large bed, a desk, and a chair. The room has a large window with a view of the sea and hills.

Ocean Balcony Suite - 2 Double

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Designer Suite - King

A modern hotel room with a large bed, a TV, and a view of the sea.

Ocean Designer Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Brisas del Marqués, a neighbourhood in Acapulco, Encanto Acapulco is near the airport and by the ocean. Chapel of Peace and Acapulco Historical Museum of Fort San Diego are notable landmarks, and some of the area's activities can be experienced at Club de Yates de Acapulco and Tres Vidas Golf Club. Enjoy an event or a match at Arena GNP Seguros, and consider making time for Botanical Gardens of Acapulco—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Acapulco travel guide
View more Resorts in Acapulco
Map
Jacques Cousteau 51, Fraccionamiento Brisas del Marques, Acapulco, GRO, 39887

What's nearby

  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    36 min drive - 12.0 km
  • A rocky coastline with clear blue waters, a boat, and people on the shore.
    La Quebrada Cliffs
    45 min drive - 16.5 km
  • Capilla Del Atardecer
    1 min walk - 0.1 km
  • Arena GNP Seguros
    20 min drive - 7.5 km
  • Forum de Mundo Imperial
    49 min drive - 18.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    21 min drive

Restaurants

  • Zibu
    4 min drive
  • Praya
    8 min drive
  • La Huerta
    7 min drive
  • El Origen
    4 min walk
  • Punta Sirena
    19 min walk

About this property

Encanto Acapulco

  • Luxury boutique resort located near Chapel of Peace with rooms refurbished in 2024
  • Located close to Botanical Gardens of Acapulco and Arena GNP Seguros, Encanto Acapulco provides a swim-up bar, a poolside bar and a free daily manager's reception. Indulge in aromatherapy, a hot stone massage and a body treatment at Spa Mar Abierto, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
    • Free valet parking
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Babysitting (surcharge), a porter/bellboy and massage treatment rooms
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Furnished balconies or patios, wardrobes/cupboards and children's slippers

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 1,400 reviews
The price is RM527
RM632 total
includes taxes & fees
10 Nov - 11 Nov
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Frequently asked questions

Does Encanto Acapulco have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Encanto Acapulco?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Encanto Acapulco on 26 Oct 2026 start from RM1,323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Encanto Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Encanto Acapulco?

Valet parking is free at this property.

What time is check-in at Encanto Acapulco?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Encanto Acapulco?

Checkout is at noon.

Does Encanto Acapulco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Where is Encanto Acapulco located?

Located in Brisas del Marqués, this luxury resort is 1.8 mi (3 km) from Chapel of Peace, and within 6 mi (10 km) of Botanical Gardens of Acapulco and Arena GNP Seguros. Forum de Mundo Imperial and Acapulco Historical Museum of Fort San Diego are also within 9 mi (15 km).

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Reviews

Encanto Acapulco Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 373 out of 541 reviews
Rating 8 - Good. 102 out of 541 reviews
Rating 6 - Okay. 28 out of 541 reviews
Rating 4 - Poor. 14 out of 541 reviews
Rating 2 - Terrible. 24 out of 541 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort. Fantastic room, amenities, food, service and location. I have traveled the world for 40 years, and there is nothing better that i havr experienced than my stay at El Encanto.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Acapulco!

Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience but the service was slow.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience the property has great view and the service is excellent!!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu”
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is breath taking. Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The service is friendly but really slow
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Nice views Spacious rooms
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo increíble El servicio impecable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida muy mala
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La musica me pareció un poco deprimente. Entiendo el contexto del hotel y no hablo de musica de fiesta, pero a lo mejor un jazz o algo asi. De verdad me deprimo la musica mucho.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble atención de todos y sobre todo cuentan con traslados por si quieres salir de noche sin manejar
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No tiene acceso a la playa y las habitaciones no son cómodas
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar espectacular para relajarte, descansar y disfrutar de una vista espectacular de la Bahía de Acapulco
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Bien, no me encanto
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable. Buen servicio
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin dudas un lugar de Encanto, pasamos una estancia súper.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La zona de la alberca y restaurantes son excepcionales, la comida muy buena y la selección de cava lo es igual. De día la música es tranquila, adhoc a lo que buscas en un hotel con un ambiente relajado, sin embargo, de noche es una playlist que incluye algunas canciones antisonantes (no apto para niños cuando es el caso) y el volumen de esta muy alto, tanto que incomodaba aún con las ventanas de la aterrada cerradas. Las habitaciones son sencillas, creo que abusan de lo minimalista haciéndolas un poco incómodas en cuanto a necesidades del huésped. El servicio de concierge bastante deficiente, mejor que no lo ofrezcan; la señorita Wendy, me dejó sin reservaciones para dos restaurantes por que leyó o entendió mal los mensajes enviados… enviaron mi room service a otra habitación por error, demorando mas de una hora para una hamburguesa y mismo caso con una cubeta con hielos… El personal del valet muy atentos El personal de restaurante y alberca, siempre con buena disposición, pero había pocos meseros para los huéspedes que habían, haciendo el servicio un poco lento. No estoy muy seguro si regresaría al hotel, buscaría otra opción e intentar en otra cadena del mismo nivel.
Stayed 4 nights in Mar 2026