Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews of Hilton Aberdeen TECA

4 out of 5
Hilton Aberdeen TECA
East Burn Road, Stoneywood, Aberdeen, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 333 reviews" "
Rating 8 - Good. 61 out of 333 reviews" "
Rating 6 - Okay. 23 out of 333 reviews" "
Rating 4 - Poor. 9 out of 333 reviews" "
Rating 2 - Terrible. 11 out of 333 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean would definitely stay again
Stayed 1 night in May 2024
Response from Res on 8 May 2024
Dear Claire,Thank you for your review. I am pleased you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Logan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, but it's far away from everything/not walkable to any dining areas outside of the hotel.
Stayed 1 night in Mar 2024
Response from Reservations on 30 Apr 2024
Hi Logan,Thank you for taking the time to leave a review on your recent stay with us. We hope to welcome you back to the hotel again soon!Many thanks,

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a table booked for dinner. Waited 50 minutes for main course other tables were much the same. Seemed to be having probs in the kitchen only served food after we complained about the wait.
Stayed 1 night in Feb 2024
Response from Reservations. on 19 Feb 2024
Hi Brenda,Thank you for taking the time to leave a review on your time with us. We are so sorry to read your experience in the restaurant was not up to your standard and that it was not enjoyable for you. We try our very best to ensure all our guests have a comfortable and relaxing stay with us at Hilton Aberdeen TECA and we are saddened to hear that this was not the case for yourself. I have passed your comments on to the appropriate members of staff for review.We hope you are able to visit us again soon and for you to have a more pleasant experience in the restaurant.Kind Regards,

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A car park view. Minimum vegetarian options for dinner. However the hotel was clean, friendly and just where we needed to be. The pool area was a very welcome bonus. I would stay again. Please add a veggie burger to the menu.
Stayed 1 night in Feb 2024
Response from Reservations. on 16 Feb 2024
Hi Wendy, Thank you for taking the time to review your stay with us at Hilton Aberdeen TECA. We are glad to read that the cleanliness of the hotel and the spa facilities were up to your expectations.I will pass on your comments regarding the vegetarian options to the relevant departments for review.We hope to welcome you back again soon!

10/10 Excellent

Ben

Stayed 1 night in Feb 2024
Response from Reservations on 16 Feb 2024
Hi Ben,Thank you very much for taking the time to leave a review on your stay with us!We are glad you enjoyed your time at Hilton Aberdeen TECA and we hope to welcome you back soon!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reservations. on 16 Feb 2024
Darren,Thank you very much for your high review! We hope to welcome you back again soon!

6/10 Okay

Feranmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reservations. on 7 Feb 2024
Hi Feranmi, Many thanks for taking the time to leave a review on your recent stay with us, it is very much appreciated. We look forward to welcoming you back to the hotel again in the near future.

4/10 Poor

mohammed

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t feel the same
Great venue, but unfortunately this time you didn’t feel the same I’m a regular visitor to this hotel. Breakfast options reduced power failure during stay - noises from AC unit
Stayed 2 nights in Jan 2024
Response from Reservations on 16 Feb 2024
Hi Mohammed,Thank you for taking the time to leave feedback on your stay with us. We apologise for any inconvenience caused regarding the power outage. We managed to get the power back up within 7 minutes, so we hope this did not detract from your overall enjoyment of your time at the hotel. WWe hope you are able to visit us again soon!

2/10 Terrible

Lawrence

Stayed 5 nights in Jan 2024
Response from Reservations on 20 Jan 2024
I am sorry to read your comments about the issues you had with Wi-fi being charged during your stay. Wi-fi is offered free of charge in our public area spaces to all guests and in the bedrooms if the guest is a Hilton Honors member. Unfortunately it seems that on your most recent stay our team have not assigned your Hilton Honors number to your booking at check in and therefore the system has charged the daily rate for Wi-fi. I will pass on your feedback to the team and highlight the importance of checking this information and ensuring that our guests are fully informed about the hotel wi-fi policy. I will also ensure we check our 3rd party hotel wi-fi information is displaying correctly. Once again I do apologise for any inconvenience this may have caused your during your stay.We look forward to welcoming you back to the hotel soon, please do let me know if there is anything we can assist with going forward.

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and a lovely hotel
Stayed 1 night in Jan 2024
Response from Reservations on 7 Feb 2024
Hi Claire, Thank you very much for taking the time to leave a review on your recent stay with us. We appreciate your kind words and hope to welcome you back to the hotel again in the near future!Many thanks,Reservations.

8/10 Good

Christopher

Stayed 1 night in Jan 2024
Response from Reservations on 20 Jan 2024
Than you for your positive score. We look forward to welcoming you back again soon

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No key cards for 3hrs. Access to rooms a pain in the a#$e! Nice enough apart from that
Stayed 1 night in Dec 2023
Response from Reservations on 10 Jan 2024
Hi Paul,Many thanks for taking the time to leave a review. We are glad you were able to enjoy the hotel - I hope the delay on the key cards did not deter from your overall enjoyment of your stay with us. Many thanks!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with Top Tier Staff
Great hotel, friendly and helpful staff, very clean, great modern design and lovely pool area. It was slightly annoying that a bill we asked to be added to the room tab was taken mid-stay from my girlfriend's card which we had only used for the parking charge so not great that these details were stored and used again. Otherwise faultless
Stayed 2 nights in Dec 2023
Response from Reservations. on 10 Jan 2024
Hi Cameron, thank you so much for taking the time to leave a lovely review, your kind words are very much appreciated! We are glad to read that you enjoyed your time and appreciated the decor, staff and spa. I have had a look at your reservation and it looks like there was a pre-authorisation taken from the card. Pre-authorisations are "pending" transactions and does not come out your account. When the actual transaction is taken at the end of your stay, and that is when the "pending" transaction on your bank account should disappear. I hope this helps! We really hope we are able to welcome you back to the hotel again in the near future!Many thanks.

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
After a long journey we were surprised to find that there was no biscuits in our room to have with a cup of tea, this would have been most welcome. We did ask at reception but were told this was not Hiltons policy Little things mean a lot
Stayed 1 night in Nov 2023
Response from Reservations. on 7 Dec 2023
Hi Carole, Many thanks for your feedback. I am sorry to hear you were disappointed there was no biscuits in the room. I will pass this on to the appropriate department for review. I hope this did not detract from your overall enjoyment and we are able to welcome you back to Hilton Aberdeen TECA in the future!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on 10 Jan 2024
Dear guest, thank you for your review! We are so glad you enjoyed your time at Hilton Aberdeen TECA. Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Thoroughly enjoyed our evening meal and breakfast. Room was spacious and spotless. Staff were all lovely.
Stayed 2 nights in Nov 2023
Response from Reservations. on 7 Dec 2023
Dear guest,Many thanks for taking the time to leave feedback on your recent stay with us. We are so glad to hear that you enjoyed your time here and everything was of a high standard for your stay! We look forward to welcoming you in the near future!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel condition is like new, with fabulous and helpful staff. Easy and quick access to the P&J Live complex
Stayed 1 night in Nov 2023
Response from Reservations on 1 Dec 2023
Dear Michael, many thanks for your kind words regarding your recent stay with us. We very much appreciate you taking the time to leave your feedback. Hopefully you are able to visit us again in the near future!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations Hilton Aberdeen TECA on 24 Oct 2023
Hi Scott,Thank you for choosing the Hilton Aberdeen TECA and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Lovely modern room. Great location for attending P&J Live
Stayed 1 night in Oct 2023
Response from Reservations on 16 Oct 2023
Hi Amanda,Thank you for your recent feedback, we are pleased you enjoyed your stay and look forward to welcoming you back again soon.

4/10 Poor

Elaine

Stayed 1 night in Oct 2023
Response from Reservations on 16 Oct 2023
Thank you for your recent feedback. Please let us know what we cold have done better to improve your experience.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reservations on 9 Oct 2023
Thank you for your 10 out of 10 rating :)

10/10 Excellent

alex

Stayed 1 night in Oct 2023
Response from Reservations on 9 Oct 2023
Thank you for your 10 or of 10 rating :)

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel and staff were friendly and professional. Would highly recommend no faults at all.
Stayed 2 nights in Oct 2023
Response from Reservations, Hilton Aberdeen TECA on 3 Oct 2023
Hi Martin,Many thanks for taking the time to leave a review on your recent stay with us. We are very glad to read that you enjoyed your time and our lovely staff exceeded your standards for their service and hospitality. Hopefully we are able to welcome you back to Hilton Aberdeen TECA again in the near future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nothing I could fault with my stay. Booked a solo night stay to get a break away and hotel exceeded my expectations. Room was immaculately clean and very spacious. Considering the closeness of the airport I was expecting outside noise but there was none. Breakfast was delicious and had an unusual array of options, including rowies and make your own waffles. Visited the pool and sauna in the evening and it really was an ultra relaxing experience and a must do if your visiting the hotel as it is such a beautiful space. The gym was well equipped. I treated myself to a treatment in the spa the next morning which was incredible. Lena on the front desk was fantastic at check out and helped me store my luggage while I went to the spa. Would recommended if your are looking for a relaxing spa break or an overnight stay after a concert. I will definitely be back.
Stayed 1 night in Sep 2023
Response from Reservations, Hilton Aberdeen TECA on 2 Oct 2023
Hi Patricia,Thank you so much for your extremely kind words on your recent stay with us at Hilton Aberdeen TECA. We take great pride in offering the highest possible service and best experience for our guests, and we are glad to read that you have experienced this! I will pass on your lovely feedback to the teams at the hotel. Hopefully we are able to welcome you back to the hotel again soon! Many thanks.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but parking is a drawback.
Had a good overnight stay here. Staff were friendly and efficient, and breakfast was very good. The only problem was having to use the underground carpark, which is a very big drawback.
Stayed 1 night in Sep 2023
Response from Reservations, Hilton Aberdeen TECA on 2 Oct 2023
Hi Susan,Thank you for taking the time to leave a review on your recent stay with us, we are glad to read that you enjoyed the breakfast and the service from our staff. We apologise if you experienced any inconvenience with the car park, we hope this did not detract from your overall enjoyment of your stay. Hopefully we are able to welcome you back to Hilton Aberdeen TECA in the future. Many thanks!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reservations, Hilton Aberdeen TECA on 2 Oct 2023
Hi John,Many thanks for the high rating on your recent stay with us. We hope you are able visit us again in the near future!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards
Another quality enjoyable stay. Front reception staff as always helpful and friendly
Stayed 1 night in Sep 2023
Response from Reservations, Hilton Aberdeen TECA on 2 Oct 2023
Hi Darren,Many thanks for taking the time to leave a review on your stay with us! We are very glad you enjoyed your time and thought highly of our staff. We hope to welcome you back again in the near future!

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now when a concert is on and it is fabulous. Staff are friendly and helpful. Rooms are lovely & clean. Room service is great. Overall a fab experience every time.
Stayed 1 night in Sep 2023
Response from Reservations on 21 Sept 2023
Dear Becky, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to hear you have enjoyed your stays at the hotel and found are staff to be friendly! I do hope we have the opportunity to welcome you back at the hotel in the near future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Reservations on 21 Sept 2023
Dear guest, Thank you for your high scores. I do hope we have the opportunity to welcome you back to the hotel in the future!

10/10 Excellent

Emma

Stayed 1 night in Sep 2023
Response from Reservations. on 14 Sept 2023
Hi Emma, thank you for your review!

10/10 Excellent

Nneka Rukewe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best I’ve stayed in so far. I took my mum there for the Weeknd, it was her birthday and it was a surprise birthday trip. We came all the way from London. She was excited and so pleased, I was too. The pool omg!!!!! Lovely It was always so lovely swimming at the pool, the jacuzzi was awesome too. Steam room and Sauna. Breakfast was great. Dinner not so great, just okay. The room were lovelyyyy. All I can say is the hotel is exactly what it looks like online. I booked everything through Expedia and it was my first time ever! And boyyy I was more than impressed with everything. Lovely lovely hotel. So pretty and classy! The staff were awesome. Neeha at the Reception was an absolute Angel. If I come back to this city.. Hilton TECA for sure!!!
Stayed 2 nights in Aug 2023
Response from Reservations, Hilton Aberdeen TECA on 1 Sept 2023
Hi Nneka,Thank you so much for taking the time to share your wonderful experience at Hilton TECA! We are delighted to hear that your surprise birthday trip for your mum was a success, and it warms our hearts to know that you both enjoyed your stay with us. We're glad you enjoyed our pool, jacuzzi, and wellness facilities. Your feedback on breakfast and dinner is appreciated, and we'll use it to improve. Our commitment to delivering an accurate online representation of our hotel is unwavering, and we're delighted you found Hilton TECA as expected. Neeha at the Reception will be commended for her excellent service.Should you return to our city, we'd be honoured to host you again at Hilton Aberdeen TECA!

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Reservations on 21 Aug 2023
Dear Michael, Thank you for your high scores, we are delighted you enjoyed your stay and do hope we have the opportunity to welcome you back to the hotel in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
2 night stay
Overall would have been excellent but our room wasn't serviced after the first night. We advised the front desk, they said that the records showed that we'd put a do not disturb on the door, this was not correct. We requested some clean towels etc and this was done while we were having dinner.
Stayed 2 nights in Jul 2023
Response from Reservations on 18 Jul 2023
Dear guest, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am disappointed to hear your room was not serviced as requested. We do take all feedback on board and i will share this with the senior management team. I do hope this didn't detract from your overall enjoyment of the stay.

8/10 Good

Mark

Stayed 1 night in Jul 2023
Response from Reservations on 21 Aug 2023
Dear Mark, Thank you for your scores, we are delighted you enjoyed your stay and do hope we have the opportunity to welcome you back to the hotel in the future!

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel finished to a high standard. Staff really friendly and facilities were great
Stayed 1 night in Jul 2023
Response from Reservations on 12 Jul 2023
Dear Sam, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to hear you enjoyed your stay and found our staff to be friendly! I do hope we have the opportunity to welcome you back to the hotel in the future.

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Reservations on 4 Jul 2023
Dear Alastair, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to see your high scores! I do hope we have the opportunity to welcome you back to the hotel in the future.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Heather on 4 Jul 2023
Hi Emily,Many thanks for taking the time to leave a review. We are so glad to read that you enjoyed your time at Hilton Aberdeen TECA. We hope to welcome you back to the hotel again soon.Many thanks, Reservations.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful large room, all amenities needed from safe, iron to radio built into the bathroom. Very comfy bed and the braised beef in the restaurant was amazing. Would definitely stay again.
Stayed 2 nights in Jun 2023
Response from Heather on 26 Jun 2023
Hi Maurice, many thanks for taking the time to leave a review on your recent stay with us. We are so glad to hear that you enjoyed yourself and we hope we can welcome you back to the hotel again in the near future!Many thanks, Reservations.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd come back
Lovely hotel, nice rooms, expensive for alcohol and snacks were all pizza. Breakfast was ok, some of the items were lukewarm but plentiful supply.
Stayed 1 night in Jun 2023
Response from Reservations on 23 Jun 2023
Dear Cameron, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. We take all feedback on board and i will be sure to share this with the team.

10/10 Excellent

caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to Aberdeen
Excellent service, thank you particularly to Megan who was just a huge asset to this hotel.
Stayed 2 nights in Jun 2023
Response from Reservations on 19 Jun 2023
Dear Caroline,Thank you for your feedback. We will be sure to share this with Megan who will be delighted with the comments. She is a real asset to the team.We hope to see you back again soon.Marie, Hilton TECA

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reservations on 19 Jun 2023
Thank you

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No on-site laundry facilities
The room was lovely and clean. The parking was surprisingly far away. There is a parking lot across the street but that is not for guests. You have to walk a distance to an underground deck. Also, the hotel list laundry facilities but they do NOT have laundry facilities. They have a laundry service that they send out to in the mornings. This should really be updated. We ended up driving into Aberdeen to use a laundry facility there.
Stayed 1 night in Jun 2023
Response from Reservations on 19 Jun 2023
Dear Chris,Thank you for your review. Our laundry service picks up at 09.00am and is delivered back to the hotel around 4.00pm daily on weekdays. Apologies if you feel the information on the website is misleading. I do hope that this did not detract from the overall enjoyment of your stay and we look forward to welcoming you back again soon.Regards, Hilton TECA

6/10 Okay

william

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Reservations on 19 Jun 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reservations on 19 Jun 2023
Thank you

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
Hilton could finally be making a comeback with hotels like these. The property was comfortable, clean and modern. The measure facilitates were great and well appointed. The service in the bar and restaurant could be better but it looked like they were training new staff so hopefully that will improve.
Stayed 3 nights in May 2023
Response from Reservations on 1 Jun 2023
Dear Roger, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to hear your kind comments, and glad you enjoyed your stay! We do take all feedback on board and i will be sure to share your comments with the team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel
Great hotel lovely helpful staff Very polite staff
Stayed 1 night in May 2023
Response from Reservations on 22 May 2023
Dear guest, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I am delighted to see you enjoyed your stay and that you found our staff to be helpful! I do hope we have the opportunity to welcome you back to the hotel in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reservations on 22 May 2023
Dear Kim, Thank you for taking the time to score your recent stay at Hilton Aberdeen TECA. I am delighted to see you have given us such high scores! I do hope we have the opportunity to welcome you back to the hotel in the future.

6/10 Okay

Tumnoon

Business traveller
Liked: Cleanliness, property conditions & facilities
The facilities are good, but I thought that the staff service was just okay.
Stayed 4 nights in May 2023
Response from Reservations on 22 May 2023
Dear Tumnoon, Thank you for taking the time to review your recent stay at Hilton Aberdeen TECA. I do hope we have the opportunity to welcome you back to the hotel in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reservations on 22 May 2023
Dear Stephanie, Thank you for taking the time to score your recent stay at Hilton TECA. I am delighted to see your high scores! I do hope we have the opportunity to welcome you back to the hotel in the future.