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Mercure Hotel Aachen Europaplatz

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Located close to Carolus Thermen Bad Aachen and Hauptstadion, Mercure Hotel Aachen Europaplatz provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, AIXcellence, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM318
RM364 total
includes taxes & fees
6 Sept - 7 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

A hotel room with a bed, bedside tables, a desk, a chair, and a door.

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Double Room, 1 Double Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a blue sofa, a desk with a chair, a lamp, and a phone on the desk.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a wooden headboard, wall-mounted artwork, and bedside lamps.

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Aachen-Mitte, a neighbourhood in Aachen, Mercure Hotel Aachen Europaplatz is near a train station. Carolus Thermen Bad Aachen and Ponttor are notable landmarks, and some of the area's popular attractions include Gaia Zoo and Mondo Verde. RWTH Aachen University and Hauptstadion are two other places to visit that come recommended. Visit our Aachen travel guide
Map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068

What's nearby

  • A historic cathedral with a large dome and a tall spire.
    Aachen Cathedral
    4 min drive - 2.1 km
  • A historic building with intricate stone carvings and multiple spires.
    Aachen Town Hall
    4 min drive - 2.4 km
  • Carolus Thermen Bad Aachen
    13 min walk - 1.2 km
  • Eurogress Aachen
    18 min walk - 1.5 km
  • RWTH Aachen University
    4 min drive - 3.1 km

Getting around

  • Eurogress Aachen Bus Stop
    19 min walk
  • Cologne - Bonn Airport (CGN)
    58 min drive

Restaurants

  • Kentucky Fried Chicken
    19 min walk
  • Nespresso N-Point
    3 min drive
  • Zoom Döner
    18 min walk
  • McDonald's
    3 min drive
  • Cocon
    4 min drive

About this property

Mercure Hotel Aachen Europaplatz

  • Hotel near Carolus Thermen Bad Aachen
  • Located close to Hauptstadion and Aachen Cathedral, Mercure Hotel Aachen Europaplatz provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, AIXcellence, offers lunch, dinner and al fresco dining. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A banquet hall, multilingual staff and barbecues
    • Meeting rooms, tour/ticket information and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 119 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with satellite channels
    • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • AIXcellence
  • Mephisto

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 December to 11 January:
  • One of the dining venues
  • Bar/Lounge
The property is closed: Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17.50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 17.50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some wind and solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Hotel Aachen Europaplatz have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on 6 Sept 2026 start from RM318, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Aachen Europaplatz pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17.50 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Aachen Europaplatz?

Self-parking is available for EUR 20 per night.

What time is check-in at Mercure Hotel Aachen Europaplatz?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Aachen Europaplatz?

Checkout is at noon.

Where is Mercure Hotel Aachen Europaplatz located?

Located in Aachen-Mitte, this hotel is within 2 mi (3 km) of Carolus Thermen Bad Aachen, RWTH Aachen University and Aachen Cathedral. Ponttor and Hauptstadion are also within 2 mi (3 km). Eurogress Aachen Bus Stop is 19 minutes by foot and Aachen-Rothe Erde Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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