Independent Serendah hotels

"Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest."

"All is good except the Lift! We were at 33A, there no chance of get in! Need to squeeze in 1 family member at a time and all meet at the level where our car was parked. The whole process took about 1 hour! No joke. The management need to look into this… "

"Nice staycation and for sure will repeat again"

"The hotel is clean and well maintained. The location is superb, walking distance to the mall and subway station."

"The check in service was poor. Felt like she just cared about the payment. Gave us our room key without telling us about the hotel facilities like dining, gym, pool and where they located, what time breakfast is, where it was. What the room number was, what the wifi password was. We had to ask what our room number was and figure out everything else. She was not very friendly. The other coupke checking in next to us had a full breifing. Was like they chose to brief those who looked like they...

"The absence of a toaster, USB connector in the bedroom, and bathroom is noted."

"Only thing they could improve on is having AC in the corridor and lift but other than that very good "

"It was our 3rd time here, and our stay was amazing. Their hospitality is top-notch, definitely gonna come here again."

"The unit i was in was clean and inngood repair. My favorite part was the shower, i absolutely loved the rain fall shower they had. "

"Overall very good. Cleanliness, location, breakfast all very good."