Guest Houses in Federal Territory of Kuala Lumpur

"It wasn't what i expected It is cheap n great location but there wasn't any onecto contact anyone regarding the room. Toilet not working the second day n its not kids friendly at all. Its just like hiring a room."

"It was really fast check in. Apartment was just perfect to stay for me and kids. Really close to everything shopping, nice restaurants around. You can use swimming pool also. When I was tired and didn’t want to go anywhere it was perfect relax place for me and kids"

"房間殘破、污穢不堪。床單毛巾污穢不堪。水煲底部焦黑、吹風機壞掉不能使用，幸好有得更換。冰箱內有垃圾，沒有清潔。床底螞蟻橫行。浴室漏水。"

"This place offers amazing value. Beautiful rooftop pool, a basic gym, very comfy and spacious rooms and a great location. Restaurants are all around the hotel and it is only a 20 minute walk to get to the times square area. Would absolutely stay here again! I have never stayed in such a nice hotel for such a great price, no complaints at all."

"Booked Ozone on 30th April but upon arrival, we were told that our room were given to other guests! The Indian speaking man told me to get my refund from Hotel.com. Ozone is not recommended at all for booking as its not a reliable hotel to stay in. Hotel.com should not have any dealing with Ozone as its reputation will be ruined by the irresponsible attitude of the Apartment management. This is a bad experience!!!"

"Overall is good. However carpark was chargeable and very narrow. No signboard so it took 2 rounds to get the place."

"Booked for klcc view but hmm"

"The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before...

"LIKES: 1. The building/floor was by secure access. 2. It was located close to the to CBD. 3. A monorail line ran in front of the building. 4. Suites were located above a 3 storey shopping centre. 5. A large variety of food outlets in the building and in the general area. 6. Swimming pool on 15th floor. DISLIKES 1. No reception and no access access post 10:00pm. 2. Room furnishings and kitchenette were very basic. 3. Evidence of some cigarette burns on furniture. 4. How to rectify door...

"Room was quite rundown. Bath towels were dirty. Main door latch was broken and it wasn't fixed after complaint. Main door was locked using key and not card access, we were provided with only 1 key and caused inconvenience when going out. Master Room aircon was not working, had to turn on living room aircon at full blast to keep the room cooled. Windows were dirty and the nice city view was ruined by it. Fridge is dirty and we didn't want to use it. Other than the convenient location, really...

"Absolutely regret booking a room here. The block of serviced apartments have units owned by different entities, and the entire building looks seedy. No reception in lobby. Called when we arrived and when no one turned up to take us to our room after 10 minutes, security told us to call again. When I did the man on the phone shouted at me and told us to just wait. Red flag #1. When we got to our room, things went downhill real quickly. I don't mind if the room is dated, but this place looked like...

"Firstly, there is no front desk at this hotel. When we arrived the driver gave us a key, told us where to go and left. We were left to carry all our luggage and sleeping baby ourselves. There was no hot water on arrival. There was a note explaining to turn the hot water heater on. I turned it on and 5 hours later the water was warm at best. The hot water only lasted approximately 5-6 minutes so we could not shower one after the other. The wifi does not work outside of the room, so you cannot...

"Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us. "

"Water heater is not working throughout my stay and the stay not initiate anything to working on the water heater. Wifi also is not working, even if connected, within a few second the connection is failed "

"Pros: close to bus station., there is a lot happening in the vicinity. Cons: the room had no ventilation (no window to the outside world) excrpt for a fan."

"This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056"