6/10 Okay
Asif
Business traveller
29 Apr 2024
Liked: Cleanliness, property conditions & facilities
We had few incidents. While the property was good, in good condition, clean and area around the property was good. Even the staff was very pleasant.
Few things did not go well.
1. For myself and one of my colleagues, the cleaners were already in our rooms ahead of 11:00 AM Check out time and threw out my food. I came to my room around 10:55 AM because we were at a conference next door to take out the food. The cleaners had already been there and the bathroom was being cleaned and the bedroom new sheets were already up. Why would anyone enter the room before 11:00 AM which is the checkout time? This should never happen.
2. My colleague got to his room closer to 10:40 and they had locked him out. His keys wont work. He had to ask the cleaning staff on the floor to get him back in his room. Again, why would you do that.
3. My other colleague was locked out from the room and took significant time to get back in after a person was called to remove the door lock as the battery had died. Close to an hour he was locked out.
Asif
Stayed 2 nights in Apr 2024