All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff that checked us in was very helpful nice and prompt.
veronica
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello veronica,We are delighted to hear that you found our staff helpful and prompt during your check-in process. Our team takes pride in providing excellent service to all our guests. If there is anything else we can assist with, please do not hesitate to contact us directly.
Hello Celinda,We are delighted to hear that you found our hotel clean and enjoyed the service from our staff. Guest feedback is important to us, and we appreciate your kind words. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance.
2/10 Terrible
Mitchell
16 May 2024
Mitchell
Stayed 1 night in May 2024
Response from Manager on 18 May 2024
Hello Mitchell,We are disappointed to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have.
Room got nice and cold, just like I like it. Hotel was very clean. Breakfast was BOMB.
Desire
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Hello Desire, We are glad to hear that you enjoyed the comfortable room temperature and cleanliness of our hotel. It's great to know you found the breakfast to your liking as well. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.
We picked this property partially because of the hot tub which once we got there, they said was “out of commission”. There is much of in the corner of the tub and the air conditioner makes odd noises. I would t care normally but everything combined was frustrating.
Lauren
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Lauren, Thank you for sharing your feedback with us. We regret to learn about the inconvenience you experienced during your stay. We appreciate you bringing these matters to our attention and encourage guests to reach out directly to management to address any concerns for future stays.
Hello JoAnna,Thank you for highlighting our clean property and friendly staff. We appreciate your positive feedback and hope to welcome you back in the future.
Hello James,We are delighted to hear that you enjoyed our breakfast during your stay with us. Your positive feedback is highly appreciated, and we look forward to welcoming you back in the future.
6/10 Okay
LeNita
Travelled with family
14 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The hot tub wasn't working, the chair in the room had a broken spring, and there were old lottery tickets from a previous guest in the drawer. The tub needed caulking redone so overall I was not super impressed.
LeNita
Stayed 5 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello LeNita,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. Your concerns have been noted, and we will address them with our team to ensure a more enjoyable experience for our guests in the future. Please feel free to reach out to our management team for any further assistance or feedback.
Hello Jessica,We appreciate your feedback and are glad to hear that you found the hotel clean and well-equipped. We strive to meet our guests' expectations to ensure a comfortable stay. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Hello Carrie,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
Hello Donna,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience overall and look forward to welcoming you back soon!
Good for the price. Convenient when traveling. Nothing bad to say . It would be nice if rooms that are “accessible “ with grab bars etc. in the bathroom had more places in the shower to put our toiletries (. Shampoo…conditioner…razor. . I am always concerned about slipping and or falling when trying to reach down to get them .
This goes for most hotels.
Kathryn
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Kathryn,We appreciate your feedback on your recent stay with us. We're glad to hear you found our hotel convenient and a good value. While we understand your concern, we appreciate your suggestion regarding the accessibility of toiletries in the shower. Your input is valuable to us as we constantly strive to improve our guests' experiences. Thank you for sharing your thoughts with us.
This was an average La Quinta, nice but a bit older. Still was clean and quiet. Average hotel hot breakfast.
Judith
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Judith,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel to be clean and quiet during your stay. Our team strives to provide a comfortable environment for all our guests. Your feedback on the breakfast is appreciated as we are always looking for ways to enhance our guests' experience.
8/10 Good
Ying
14 Feb 2024
Liked: Staff & service
Ying
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Ying,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience. If there's anything we can do to improve, please don't hesitate to reach out to us directly. We value your feedback and look forward to serving you again in the future.
8/10 Good
Jessie
4 Feb 2024
Liked: Cleanliness, staff & service, room comfort
My overall experience with amazing as always, the only problem we had was in the bathroom.
The shower curtain was just not long enough to remain in the bathtub, every time we showered the bathroom floor would get soaking wet.
Jessie
Stayed 2 nights in Feb 2024
Response from Manager on 7 Feb 2024
Hello Jessie, Thank you for sharing your experience with us. We're glad to hear that you had an overall amazing stay. We appreciate your feedback regarding the shower curtain and will definitely take it into consideration for future improvements. We apologize for any inconvenience caused and hope to welcome you back soon for another great stay.
8/10 Good
Jody
1 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Room had a smell.
Jody
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Jody,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the smell in your room. We appreciate you bringing this matter to our attention and will address it accordingly to ensure a more pleasant stay for future guests.
Hello Diane,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our hotel's location convenient and quiet. We strive to provide a peaceful environment for all our guests. We appreciate your review and look forward to welcoming you back soon.
Staff were very welcoming and accommodating. Much appreciated.
Larry
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Larry,Thank you for taking the time to share your positive experience with our staff. We truly value your feedback and it's great to hear that our team was welcoming and accommodating during your stay. We always strive to provide excellent service and it's rewarding to know that we succeeded. We hope to have the pleasure of welcoming you back in the future.
Hello Tom,Thank you for choosing our hotel for your stay. We're glad to hear that you found our hotel conveniently accessible. We appreciate your feedback and hope to welcome you back in the future for another seamless experience.
10/10 Excellent
Ivan
16 Jan 2024
Ivan
Stayed 2 nights in Jan 2024
Response from Manager on 8 Feb 2024
Hello Ivan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back again soon for another exceptional stay!
6/10 Okay
Benjamin
14 Jan 2024
Benjamin
Stayed 1 night in Jan 2024
Response from Manager on 6 Feb 2024
Hello Benjamin, We appreciate you choosing our hotel for your stay, and we hope you had a pleasant experience overall. If you have any further feedback or concerns, please don't hesitate to reach out to us directly so that we can address them accordingly. We value your input and hope to welcome you back in the future.
Hello Teresa,We are thrilled to hear that you had a fantastic experience during your stay with us! We appreciate your kind words and hope to welcome you back in the future for another excellent stay.
Hello americo,Thank you for staying with us! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to welcome you back soon for another amazing stay.
10/10 Excellent
Nelda
7 Jan 2024
Nelda
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Nelda,We're thrilled to hear that you had such a fantastic experience during your stay at our hotel! We're grateful for your kind words and glad that we could exceed your expectations. We look forward to welcoming you back soon!
Hello Floyd,Thank you for your positive rating! We are thrilled to hear that you had an excellent stay with us. If you have any further feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
Alex at the front desk was great. She was very helpful and personable. The room was very clean and comfortable. I’d stay here again.
Verified traveller
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your positive experience with us. We truly appreciate your kind words about Alex and our clean and comfortable rooms. We look forward to welcoming you back in the future.
Hello darlene, We truly appreciate you choosing our hotel for your stay and we're thrilled to see that you had a wonderful experience with us! We strive to provide excellent service and a memorable stay for all our guests. If you have any further feedback, don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay!
8/10 Good
Corina
25 Dec 2023
Corina
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Corina, Thank you for choosing our hotel for your stay. We hope you had a pleasant experience with us. If you have any specific feedback or concerns that you would like to share, please don't hesitate to reach out to us directly. We appreciate your support and look forward to welcoming you back in the future.
Hello John,Thank you for choosing our hotel for your stay! We're glad to hear that you rated us a perfect 10. We hope to welcome you back in the future for another exceptional experience. Safe travels!
Gteat staff, clean rooms, big parking lot.and great staying
Jose
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Jose,Thank you for your kind words about our staff and the cleanliness of our rooms. We appreciate your feedback and are glad you had a great stay with us. We hope to welcome you back on your next visit to our hotel.
This was my time staying there and will return. Room 405 was quiet and comfortable. The breakfast wasn’t bad and I wish they had boiled eggs and oatmeal. They want for you to make the oatmeal.
gilberto
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello gilberto,Thank you for choosing our hotel for your recent stay. We’re delighted to hear that you found Room 405 quiet and comfortable. We appreciate your feedback regarding the breakfast options and will certainly take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.
Quiet clean pleasant hotel. Efficient staff.
Good breakfast choices.
Linda W
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Linda W,Thank you for sharing your positive experience with us! We are delighted to hear that you found our hotel to be quiet, clean, and pleasant. Our staff takes pride in providing efficient service to our guests. We are also glad that you enjoyed our breakfast choices. We appreciate your feedback and hope to welcome you back in the future.
6/10 Okay
Raymond
Business traveller
16 Nov 2023
Liked: Room comfort
Disliked: Cleanliness
Lobby Odor
The cleaning fragrance in the lobby was strong enough to taste. Disgusting.
Raymond
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Raymond,We apologize for any discomfort caused by the lobby fragrance. We understand that scent preferences vary, and we appreciate your feedback. Our team will review and adjust the fragrance levels accordingly to ensure a more pleasant experience for all our guests in the future. Thank you for bringing this to our attention.
We booked a king suite. We arrived, check in was very easy staff was friendly. We go to our room and start setting up the pull out couch for my daughter and there are tiny bugs on it. Which could have easily have been bed bugs. We talked to the front desk about moving rooms and they did that immediately.
Sarah
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Sarah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Great value for the price.. final decision after breakfast
SHELLY
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello SHELLY,Thank you for choosing our hotel and sharing your experience! We're glad to hear that you found our property to be a great value. We hope you enjoyed your breakfast and that it helped in making your final decision. If there's anything else we can assist you with, please don't hesitate to let us know.
Hello Acidelia,Thank you for your positive review! We are delighted to hear that you had a wonderful experience at our hotel. We appreciate your acknowledgement of our excellent service and comfortable rooms. We strive to provide the best possible stay for all our guests. We look forward to welcoming you back again soon.
Hello Russell,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
There are "several" hotels closer to most of the shopping and eating locations in Victoria...but I appreciated being a bit farther out. This hotel is very clean and all the "expected" amenities are excellent. We had two small issues...the room phone did not work (I used my cell phone to report this), and I needed to call down to get bedding for the pull-out couch (and they had no extra pillows...good thing this was for a 5 year old that had her own pillow!!). I would give this hotel 4 1/2 of 5 stars!
P.S. My 5 y/o REALLY liked the automatic pancake machine!!
Troy
Stayed 1 night in Oct 2023
Response from Manager on 26 Oct 2023
Hello Troy, Thank you for choosing our hotel! We apologize for the issues you experienced with the room phone and the lack of extra pillows. We appreciate your feedback and will work on improving these aspects. We're glad to hear that your 5-year-old enjoyed our pancake machine. We would love to have you back and we do hope to see you again soon.
Hello Alonso,Thank you for your 5-star rating! We greatly appreciate your feedback and are thrilled that you had an exceptional experience with us. We hope to welcome you back soon!
Hello Neil,Thank you for your perfect rating! We are thrilled to hear that you had an excellent experience at our hotel. We hope to welcome you back soon!
Hello mark,Thank you for your feedback on our breakfast options. We appreciate your input and will consider expanding the variety of choices in our offerings.
Hello Eric,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.
4/10 Poor
Corina
Travelled with partner
3 Oct 2023
Liked: Staff & service
Disliked: Amenities
easy to access was the only thing i like of this hotel. I won't be staying there again.
Corina
Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hello Corina ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.
8/10 Good
LaBrisha
30 Sept 2023
LaBrisha
Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
Hello LaBrisha,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
10/10 Excellent
Abraham
16 Sept 2023
Abraham
Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
Hello Abraham,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay with us. We take pride in providing exceptional service and ensuring our guests have a comfortable and enjoyable stay. We truly value your feedback and hope to welcome you back again soon for another fantastic stay!
10/10 Excellent
Guadalupe
10 Sept 2023
Guadalupe
Stayed 2 nights in Sep 2023
Response from Manager on 1 Oct 2023
Hello Guadalupe,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
8/10 Good
Chris
7 Sept 2023
Liked: Amenities
It was good location and staff was very friendly
Chris
Stayed 2 nights in Sep 2023
Response from Manager on 9 Sept 2023
Hi Chris,We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.
Hello Laura,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Hello Patricia,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
The lobby didn’t smell too well. The room was very nice.
Robin
Stayed 1 night in Jul 2023
Response from Manager on 28 Jul 2023
Hello Robin,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.