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Our hotel room was dirty and we found a sex toy under the mattress. The manager refused to give us a refund, and I have yet to have my call returned from him.
What a delightful gem hidden in downtown Raton! The property is older but very clean and well maintained. We even had a steam shower in the bathroom. Bed was very comfortable. Will definitely stay here next time we stop in Raton
Everything was great, except the WI-FI, and I understand that this was an area-wide problem at the time, so no hit on the hotel. Great staff, great service, great visit.
Ralph
Stayed 3 nights in Mar 2018
Response from front desk manager on 22 Mar 2018
thank you, we hope to fix the wifi issue next time your here.
This hotel crosses a street, so your stay may differ. Wi-Fi and ice are only available on one side. Staff is super friendly and breakfast is good. Rooms are clean, bed is comfy.
Verified traveller
Stayed 1 night in Feb 2018
Response from front desk manager on 22 Mar 2018
thank you, we hope to fix our wifi issue next time your here with us.
The person, assuming owner, was not friendly at all. The bed was lumpy and sagged in the middle.
The courtyard is brighter then daylight all night long. The room overall was clean, plenty of supplies ie soap shampoo coffee prep, good.
It’s about right for a really cheap place to stay.
This place is a good place to stay. The rooms are clean, from the sheets to the bathroom. The price is very reasonable. The conditions are much better than locations I have stayed at twice the price. I would recommend the place if you are looking for a good place at a reasonable price.
They had no record of my reservation. Expedia said it would be $46 plus tax. They charged me $52 plus tax. I had my reservation number but no other info. Not a big deal as it was only $6 more but I was fortunate they had a room.
Unexpectedly nice. Clean and we'll maintained. Doesn't look that great driving up, but very nice once you get in. Everything clean and breakfast was great. Very good value.
What a unique hotel! Like a blast from the past, very quaint and preserved but CLEAN! I was traveling with my mom and we both slept very well on our beds and the room was quiet. I loved it. Try the steam shower! It's a crazy but fun experience!
For the price we didn’t expect much. The place was ok for the price but it’s very dated and our room needed a thorough cleaning. The bathroom fan had a lot of dust and mold built up in it. The drapes needed replacing. “Again, you get what you pay for.”
Verified traveller
Stayed 1 night in Oct 2017
8/10 Good
Sharon
25 Oct 2017
Liked: Cleanliness, staff & service
Clean and Friendly
OK room, beds were excellent and very clean, stayed 2 nights. The room was quiet and peaceful.
The heat did not work in the room the room was nice. Very basic breakfast.
Verified traveller
Stayed 1 night in Oct 2017
8/10 Good
Verified traveller
23 Oct 2017
Liked: Cleanliness, staff & service, room comfort
Cleaning crew needs to start cleaning when people check out so they aren't cleaning and pushing around the noisy cart at night when customers are trying to relax. If she needs help to finish sooner then hire someone else or management could help
Verified traveller
Stayed 2 nights in Oct 2017
6/10 Okay
Verified traveller
22 Oct 2017
Liked: Staff & service
There was no toilet tissue in the room and no coffee cups. The coffee maker did not work as part of it was missing, There was mold in the corner of the shower.
I stayed here overnight while passing through. The hotel is old but has been remodeled not too long ago. The room was comfortable but dated. The walls are thin but my neighbors turned off their TV before I was ready to sleep so it wasn't a problem. Overall though I had a pleasant experience and would stay here again.