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Reviews of Red Roof Inn Nacogdoches

2 out of 5
Red Roof Inn Nacogdoches
2020 NW Stallings Drive, Nacogdoches, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 313 reviews" "
Rating 8 - Good. 119 out of 313 reviews" "
Rating 6 - Okay. 38 out of 313 reviews" "
Rating 4 - Poor. 15 out of 313 reviews" "
Rating 2 - Terrible. 12 out of 313 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities
property was photo shot to make it appear more favorable. the room given to me had property damage which was never repaired and the room given to me had the worst smell of cigarette smell.
Stayed 3 nights in May 2024
Response from Tianna RediResponse Specialist on 14 May 2024
Dear Denis, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Nacogdoches. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor of the room and the upkeep of the property that hindered your stay. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Good

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tianna RediResponse Specialist on 14 May 2024
Hello Alena, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Nacogdoches appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. I'm so glad we earned your perfect rating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tianna RediResponse Specialist on 13 May 2024
Hello Chris, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Nacogdoches appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Good

Phillip

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
The
Stayed 1 night in May 2024
Response from Oshane RediResponse Specialist on 9 May 2024
Hello Phillip, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Stephen, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean, and the price was just right. This is a no-frills hotel, but it seems recently renovated and clean. I would definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Xao RediResponse Specialist on 29 Apr 2024
Thanks for sharing your feedback with us, Stephen. The staff at our Red Roof Inn Nacogdoches was elated to see that we earned your 5/5 score. You mentioned that while our property was a no-frills hotel, there were some highlights to your stay, such as our clean hotel and the affordability of our accommodations.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 2 nights in Apr 2024
Response from LaTunde RediResponse Specialist on 19 Apr 2024
Dear Alan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are proud to know that everything was good during your visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 Poor

Taneisa

Travelled with family
Disliked: Amenities, property conditions & facilities
I had gotten food to put in the fridge and realized that it wasn’t working. I notified housekeeping and they reported it to the owner. He came in to check it and said that he would return. He did return to say it had gotten cooler and would come back to check. I left to go to a funeral to return to my food being spoiled(seafood). He never came back to check the fridge. I was very upset as we all know seafood is not cheap!
Stayed 2 nights in Mar 2024
Response from Oniel Rediresponse Specialist on 31 Mar 2024
Hi Taneisa,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Nacogdoches. Please accept our most sincere apologies for what happened to the food you placed in the fridge. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, amenities
We only stayed one night. We have no complaints.
Stayed 1 night in Mar 2024
Response from Dannielle Rediresponse Specialist on 26 Mar 2024
Hello Margarita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 4/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on 18 Mar 2024
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

MaryGrace

Liked: Cleanliness, staff & service
I paid for what I received...a nice, clean room. Red Roof Inn is right on the loop around Nacogdoches--lots of loud traffic; once I had the A/C on, I could barely hear it though. No noise from rooms to the sides or above...a Great Plus! Property is very clean, but aesthetically 'bare'. NO BREAKFAST: NO COFFEE after 12pm in the lobby. Personnel were LOVELY and efficient.
Stayed 3 nights in Mar 2024
Response from Dannielle Rediresponse Specialist on 6 Mar 2024
Dear MaryGrace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. At Red roof we are happy to know that the property was very clean, the room was nice along with all other positives that you highlighted. However, as it relates to your comment of no breakfast, no coffee after 12pm and any other concerns you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,DannielleRed Roof ManagementRediResponse Specialist

10/10 Excellent

Latoyia

Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on 26 Mar 2024
Hello Latoyia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terrible

Jafondra

Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on 4 Feb 2024
Hello Jafondra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start
This is an updated hotel in our area. The room was clean and comfy. We’ll stay again.
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on 22 Jan 2024
Dear Cathy,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. It’s great to see you enjoyed your stay, resulting in an 8/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You especially highlighted our cleanliness and comfortability. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

8/10 Good

Mike and JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome reception, and a clean room. Just be prepared for the road noise if you are a light sleeper.
Stayed 1 night in Jan 2024
Response from Tianna RediResponse Specialist on 14 Jan 2024
Hello Mike and JoAnn, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Nacogdoches. It is so rewarding to read that you were welcomed by the hospitality of lovely staff and the cleanliness of your room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a quick rest stop
The place felt remote but well-lit. There was only one set of towels but the front desk hesitantly gave another set. The remote didn’t work. The vending machine outside didn’t have water just soda. Overall, the stay was ok.
Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on 11 Jan 2024
Dear Valued Guest,Thank you for writing to us about your recent stay at the Red Roof Inn Nacogdoches. We appreciate the kind comments about our property being well-lit; however, we apologize for the inconveniences you experienced with the towels, remote and the vending machine outside. I'll bring this matter to the property's attention for further review.We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations are basic, but clean and adequate. It looked recently remodeled. I was concerned about the proximity to the highway, but the property is well lit and road noise was not an issue. No complaints.
Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on 11 Jan 2024
Thank you, Glen, for writing to us about your recent stay at the Red Roof Inn Nacogdoches. Though our accommodations were basic; we're happy you were pleased with the how clean, and adequate our property was and that the road noise wasn't an issue. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Maria

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on 4 Jan 2024
It is heartwarming to see such a wonderful rating, Maria. We truly appreciate you taking the time to rate your experience at the Red Roof Inn Nacogdoches. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope you will come back to see us again on your next trip to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chevanese RediResponse Specialist on 4 Jan 2024
Thank you for your positive rating, Les, following your stay at the Red Roof Inn Nacogdoches. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 Terrible

Tony

Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on 4 Jan 2024
Thank you, Tony, for rating your recent stay at the Red Roof Inn Nacogdoches. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Despite the outward appearance, room was comfortable and clan.
Stayed 3 nights in Dec 2023
Response from Chevanese RediResponse Specialist on 4 Jan 2024
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. I am happy to read that you found the room to be comfortable and clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
a good place to spend the night.
Stayed 1 night in Dec 2023
Response from Chirell Rediresponse Specialist on 28 Dec 2023
Dear Robert,Thank you for taking a moment to write a review of your recent stay at Red Roof Inn Nacogdoches. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being a good place to stay. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediresponse Specialist

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful
This place is always great. I stay here every year when I work the Holiday event at the Expo. The staff is friendly, and even though it's near the loop, it's a quiet place. Very safe, great beds, cold a/c and hot water.
Stayed 2 nights in Nov 2023
Response from Adraine Rediresponse Specialist on 25 Dec 2023
Hello Cheryl,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. I am happy to read that you found the staff to be friendly, the area to be very safe, beds to be good and hot water to be at the right temperature. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2023
Response from Linton Rediresponse Specialist on 18 Dec 2023
Hi Juan,Thank you for telling us about your recent experience at RED ROOF INN NACOGDOCHES. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,Red Roof Management

10/10 Excellent

Damya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I love it there is quite
Stayed 1 night in Nov 2023
Response from Oniel Rediresponse Specialist on 16 Dec 2023
Hi Damya,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Nacogdoches. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know that you loved the stay you had with us. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the way greeting right away and they read back your itinerary
Stayed 4 nights in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on 28 Nov 2023
Thanks for sharing your feedback with us, Deanna. The staff at our Red Roof Inn Nacogdoches was elated to see that we earned your 5/5 score. You mentioned that you liked that we greeted you and that we read your itinerary back to you, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

set

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, rooms were clean
Stayed 1 night in Nov 2023
Response from Oshane RediResponse Specialist on 8 Nov 2023
Dear Set, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN NACOGDOCHES regarding the staff and clean rooms. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for your kind words. Red Roof would love to provide you with another comfortable stay in the future.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 2 Nov 2023
Hello Ward, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Convenient
This refurbished Motel was amazingly clean and close to all the locations we needed. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 26 Oct 2023
Dear John, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN NACOGDOCHES regarding the property, cleanliness and convenience. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 Good

Kem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room for a decent price. We enjoyed our stay and would stay again. We were close to the road, so we could hear all the cars passing. Also, wish the hotel provided a blow dryer for the room.
Stayed 2 nights in Oct 2023
Response from Abigail RediResponse Specialist on 25 Oct 2023
Hello Kem,Thank you for taking the time to tell us about your stay at the Red Roof Inn Nacogdoches. I'm glad your stay was clean. You indicated that your stay was hindered due to noise disturbances from passing vehicles and the lack of a blow dryer. We will take your comments into consideration to make changes to improve our customer experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

10/10 Excellent

Wayne, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 23 Oct 2023
Hello Wayne,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here just over night but was great. Very friendly and welcoming staff, Rooms are very clean and can see they have been redone. Was very quiet and after a long 8 hour drive was much needed rest. Only thing I would ask for is a coffee maker in the room. Otherwise was not fancy but for the price was very nice. I would stay again if we are ever in the area again.
Stayed 1 night in Oct 2023
Response from Sharma RediResponse Specialist on 6 Oct 2023
Dear Colleen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NACOGDOCHES. I am happy to hear that you found your stay to be great, our staff to be very friendly and welcoming, the rooms to be very clean and newly updated, and all the other kind remarks highlighted. However, you indicated that your room did not have a coffee maker. As it relates to an in-room coffee, I realized that you had reserved one of our Deluxe King Bed rooms. In the future, should you require such amenities, I would recommend that you book one of our Superior King rooms.Thank you again for sharing your experience. The staff and I would love to provide you with another welcoming stay in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sharma RediResponse Specialist on 2 Oct 2023
Hello Ariel,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Linton Red Roof Management RediResponse Specialist on 3 Nov 2023
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and a good room.
What a pleasant surprise. The room was very clean, the A/C blew cold air, and the bed was comfortable.
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on 27 Sept 2023
Hello Paul, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You highlighted our clean rooms, working AC and comfortable bed. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on 27 Sept 2023
Hello Wendy, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN NACOGDOCHES. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Adrian

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Linton Red Roof Management RediResponse Specialist on 3 Nov 2023
Hello Adrian,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS MS and I appreciate your 4/5 rating following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bina Patel-GM on 19 Sept 2023
Dearest Guest,Thank you for taking a few moments out of your busy day to leave us a review regarding your most recent stay. We are delighted to learn that you had an exceptional experience. We will share your review with our entire team. They too will be excited to learn that they've made your stay very pleasant. Your review will encourage them to achieve their goal to make each guests experience an exceptional one.Once again, thank you.We hope to see you the next time you are in town.

10/10 Excellent

Vivek

Stayed 1 night in Jun 2023
Response from Chevanese RediResponse Specialist on 1 Sept 2023
Hello Vivek,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nacogdoches and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Jana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet stay!
Stayed 1 night in Jul 2023
Response from Chevanese RediResponse Specialist on 1 Sept 2023
Hi Jana,Thank you for being a guest at the Red Roof Inn Nacogdoches. We appreciate your 4/5 rating and are thrilled that you had a quiet, and clean stay. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

james

Liked: Cleanliness, staff & service
It was fine.
Stayed 1 night in Jun 2023
Response from Chevanese RediResponse Specialist on 1 Sept 2023
Hi James,Thank you for taking the time to tell us about your experience at the Red Roof Inn Nacogdoches. I'm so glad we earned your 4/5 score and that everything was fine. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Okay

Danny

Travelled with family
Liked: Staff & service
It seemed small and functional and pretty clean. Looked remodeled by someone in a hurry, but everything worked.
Stayed 1 night in Jul 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Dear Danny,Thank you for telling us about your recent visit to RED ROOF INN NACOGDOCHES. It's good to read that our clean rooms met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Regards,LintonRediresponse Specialist

10/10 Excellent

JOE

Liked: Cleanliness, staff & service
This property us under renovation while still open. When it is finished it will be a nice clean inexpensive place to stay.
Stayed 1 night in Jun 2023

8/10 Good

Tanorra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the one night stay was good. Very quiet, clean and comfortable stay. No complaints. Nice to see and enjoy the recent room renovations.
Stayed 1 night in Jun 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Dear Tanorra,Thank you for telling us about your recent visit to RED ROOF INN NACOGDOCHES. I was delighted to read that our clean and comfortable rooms met your needs. At Red Roof, our team is committed to satisfying our guests, so we are very thankful for your feedback.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediresponse Specialist

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I were delighted to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy 24 hour access with friendly and helpful staff.
Stayed 1 night in Jun 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Dear Michael,Thank you for sharing your thoughts following your recent visit to RED ROOF INN NACOGDOCHES. I was happy to read that our 24 hours access and friendly staff met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Regards,LintonRediresponse Specialist

6/10 Okay

Herman

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sharma RediResponse Specialist on 9 Sept 2023
Hello Herman,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and the bed was very comfortable.
Stayed 2 nights in May 2023
Response from Sharma RediResponse Specialist on 9 Sept 2023
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NACOGDOCHES. I am happy to hear that you found our hotel to be quiet and the bed to be very comfortable resulting in a 5/5 score.Thank you again for your kind words. We hope to continue to provide great experiences for you. Sincerely,SharmaRed Roof Management RediResponse Specialist

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sharma RediResponse Specialist on 9 Sept 2023
Hello Fernando,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple - but comfortable and clean as a hospital room.
Stayed 2 nights in Mar 2023
Response from Sharma RediResponse Specialist on 9 Sept 2023
Dear Theodore,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NACOGDOCHES. It's great to hear that you found our hotel to be comfortable, clean, and the other kind remarks highlighted resulting in a 5/5 score.Thank you again for your Kind words. We hope to continue to provide great experiences for you. Sincerely,SharmaRed Roof Management RediResponse Specialist

8/10 Good

jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Sharma RediResponse Specialist on 9 Sept 2023
Dear Jacque,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist