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Reviews of Baymont by Wyndham Mt. Pleasant

2.5 out of 5
Baymont by Wyndham Mt. Pleasant
5858 E Pickard St, Mount Pleasant, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, quiet, clean, pleasant staff.
Stayed 1 night in May 2024
Response from Darci on 21 May 2024
Thank you, Vivian. I am glad to hear that you enjoyed our newly renovated rooms and pleasant staff. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brooke was lovely to us so friendly and helpful and the young lady that cleaned our room was lovely and great a her job
Stayed 2 nights in May 2024
Response from Darci on 21 May 2024
Ivana,Thank you so much for such an awesome review of the Mt. Pleasant Baymont Inn & Suites! I will be sure to pass these comments along to Brooke and the rest of the staff. They will be elated! We appreciate your business and hope to see you again soon!

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked like it was recently renovated and everything was very clean.
Stayed 1 night in May 2024
Response from Darci on 21 May 2024
Kari, You are correct! Our rooms are recently renovated with a fresh new look! I am glad to hear that you enjoyed your stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Darci on 18 May 2024
Thank you for your perfect rating, Michelle! Please come again.

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in May 2024
Response from Darci on 18 May 2024
Thank you for your perfect rating, Kenneth! Please keep us in mind for future stays.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly greeting at front desk and seems very new and clean!
Stayed 1 night in May 2024
Response from Darci on 10 May 2024
Stacey, Thank you for letting us know how your stay was. I am glad the front desk team was friendly and welcoming. I will be sure to pass on your comments to the rest of the team. We appreciate your business. Please come again!

10/10 Excellent

kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great front desk help.
Stayed 1 night in May 2024
Response from Darci on 10 May 2024
Thank you Kara! I will be sure to pass on your comments to the rest of the team. We appreciate your business and hope to welcome you back again soon.

10/10 Excellent

sondria

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to Soaring Eagle , very clean and kind staff
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you so much for the positive feedback, Sondria! We hope you will stay with us again the next time you frequent the casino!

8/10 Good

Nicole

Liked: Cleanliness
Price-high
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you, Nicole! We appreciate your business!

10/10 Excellent

Elizabeth L.

Nice clean and friendly
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you for the great score, Elizabeth! Please come back again soon!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay when at casino. Much better rates than casino hotels, clean, located only 2 miles from casino. Ample parking, good staff good rates.
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
We love to hear this, Craig! We would love to have you back whenever you're in the Mt. Pleasant area! Thank you!

10/10 Excellent

Tonya L.

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled. Clean.
Stayed 3 nights in Apr 2024
Response from Tara on 7 May 2024
Thank you, Tonya! Come again!

10/10 Excellent

Tina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you for the 5 stars, Tina! Come again!

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very up to date and clean. Great checkin staff.
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you for the perfect rating, Bart! We hope to see you again soon!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After working 15 years in travel industry, I am very picky about my hotels. Everything was great….smooth check in, friendly staff, clean hotel and room. Clean, updated decor, room well stocked. I could have stayed more than one night and been happy and comfortable. This is second hotel I’ve booked using Expedia and good results each time.
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Wow, thank you for the positive feedback Kimberly! We really appreciate your business and hope that you will visit us again whenever you're in the Mt. Pleasant area!

10/10 Excellent

Roxana, Grand Rapids

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable and clean hotel.
Stayed 1 night in May 2024
Response from Tara on 7 May 2024
Thank you for the 5 stars, Roxana! We invite you back again soon!

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Will definitely be staying there again
Stayed 1 night in Apr 2024
Response from Darci on 30 Apr 2024
I am glad to hear that you enjoyed our friendly and helpful staff, Ashleigh! We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Darci on 30 Apr 2024
Thank you, William! Please come again.

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the cleanest hotels. Friendly staff and close to the casino!! Will definitely be our hotel of choice on next visit!!
Stayed 1 night in Apr 2024
Response from Darci on 30 Apr 2024
Maurice,I am glad to hear that you enjoyed our clean hotel and friendly staff. Thank you for staying with us. We will see you again next time!

8/10 Good

Anthony

Stayed 3 nights in Apr 2024
Response from Darci on 30 Apr 2024
Thank you for your rating, Anthony. Please come again.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was probably the cleanest hotel room I’ve ever been in! Comfortable beds, friendly staff.
Stayed 1 night in Apr 2024
Response from Darci on 30 Apr 2024
Thank you for the wonderful review, Jennifer! I am happy to hear that you enjoyed our clean hotel, comfortable beds, and friendly staff. I will be sure to pass on your comments to the rest of the team. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Richard

Stayed 1 night in Apr 2024
Response from Darci on 14 May 2024
Richard, Thank you for the perfect rating! We appreciate your business. We hope to welcome you back again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything I needed
Stayed 1 night in Apr 2024
Response from Tara on 23 Apr 2024
Thank you for the perfect score, Christine! Please come again!

10/10 Excellent

Love

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant.
Stayed 1 night in Apr 2024
Response from Darci on 20 Apr 2024
Thank you for letting us know how your stay was. We appreciate your business. Please come again.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young women at the front desk were very warm and welcoming. I had never had a hotel text me to see if everything was ok with the room! The entire staff was friendly and helpful. This is a very well-run hotel. Should I return to this area, I would definitely consider this Baymont. The elevator is slow but overall a great place to stay.
Stayed 1 night in Apr 2024
Response from Darci on 16 Apr 2024
Randall, Thank you for letting us know how your stay was. I am glad to hear that the front desk attendant was welcoming and you enjoyed our welcome texts. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good just bathroom little small if your on the big side cramped a little.
Stayed 1 night in Apr 2024
Response from Tara on 15 Apr 2024
Thanks Mitchell! We appreciate your business!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Darci on 16 Apr 2024
Thank you for the perfect rating, Thomas! We appreciate your business and hope to see you again in the future.

10/10 Excellent

craig, bay city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean, helpful staff. Reasonable compared to the Casino Hotel.
Stayed 1 night in Apr 2024
Response from Tara on 15 Apr 2024
Thank you for the positive feedback, Craig! Please come back again soon!

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable. Staff was helpful and asked if we were happy with the room. Breakfast was very good. Later checkout time of noon was great. Would return.
Stayed 1 night in Apr 2024
Response from Tara on 15 Apr 2024
We appreciate the comments, Sharon! We hope to see you again in the future!

10/10 Excellent

Tricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and easy. Pool was nice and clean
Stayed 1 night in Apr 2024
Response from Tara on 15 Apr 2024
Thank you, Tricia! We hope to see you again soon!

6/10 Okay

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the place was very nice and clean but I did not understand the situation with the setup in the bathroom bathroom in one room sink in another room no mirror in the bathroom that part I didn't like should be a sink where the toilet is that was my only complaint
Stayed 1 night in Apr 2024
Response from Tara on 9 Apr 2024
Thank you, Carmen.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay
Stayed 1 night in Apr 2024
Response from Tara on 9 Apr 2024
Thank you, Sylvia! We truly enjoy you as our guest!

10/10 Excellent

Ernest

Stayed 1 night in Apr 2024
Response from Darci on 30 Apr 2024
Thank you for the perfect rating, Ernest! I am glad you enjoyed your stay.

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a text right away from the host to see if I needed anything. Room was clean. There was tea, and coffee in room. The breakfast had a lot of options. We did not use the pool or hot tub, but it looked very nice.
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
We're so glad that you enjoyed yourself, Terri! Thank you for the positive feedback! We welcome you back again anytime!

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service
Great for park and fly.
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
Thank you, Gregory! Come again!

2/10 Terrible

JAMES

Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
We are sorry to see your 1 star review, James. This is not a typical rating from our guests. We do appreciate your business and invite you back again so we can give you the stay that you deserve.

10/10 Excellent

Rosemary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff!
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
Thank you so much, Rosemary! Come again soon!

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is newly remodeled hotel with beautiful rooms, an overhead fan, big screen TV, and a large sink/ counter top outside the bathroom. The room was so clean, easy check-in, nice pool and hot tub. Very close to the casino and such a nice relaxing getaway.
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
Wow, thank you so much for the awesome comments, Mary! We welcome you back again soon!

10/10 Excellent

Shirley

Travelled with family
The girl at check in was very welcoming and helpful.
Stayed 1 night in Mar 2024
Response from Tara on 2 Apr 2024
Thank you, Shirley! We hope to see you again soon!

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and quiet, nice pool and great breakfast
Stayed 1 night in Mar 2024
Response from Darci on 26 Mar 2024
Thank you, Heidi! I am glad to hear that you enjoyed our clean and quiet hotel, breakfast, and pool. We are lucky to have you as our guests. Please come again.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast registration & helpful staff. Comfortable room, temperature control room, ceilings fan, & many amenities. Will book again.
Stayed 1 night in Mar 2024
Response from Tara on 25 Mar 2024
We appreciate the positive review, Nancy! We would love to have you as our guest again soon!

8/10 Good

gary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities, suites are just a little bigger regular room. Not worth the extra cost
Stayed 2 nights in Mar 2024
Response from Tara on 25 Mar 2024
Thank you, Gary!

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
More gluten free and dairy free options
Stayed 1 night in Mar 2024
Response from Darci on 26 Mar 2024
Thank you for your suggestions, Crystal. We will keep them in mind. Thank you for staying with us!

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Will be back, so close to the casino.
Stayed 1 night in Mar 2024
Response from Tara on 25 Mar 2024
We appreciate the perfect score, Michele! Please come back again soon!

8/10 Good

Melissa

Travelled with partner
Liked: Amenities
Pillows and beds are a bit too firm
Stayed 1 night in Mar 2024
Response from Tara on 25 Mar 2024
Thank you for the 4 stars, Melissa.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff was friendly and available.
Stayed 1 night in Mar 2024
Response from Darci on 23 Mar 2024
Thank you, Steven. I am glad to hear that you enjoyed our clean rooms and friendly staff. We appreciate your feedback and hope to see you again soon.

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. It appeared to be renovated and the staff were kind.
Stayed 1 night in Mar 2024
Response from Tara on 18 Mar 2024
Thank you for the great comments, Doreen! We appreciate your business!

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay here on my next trip.
Stayed 1 night in Mar 2024
Response from Tara on 18 Mar 2024
We would love to see you again, Jesse! Thank you!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tara on 18 Mar 2024
Thank you, Kevin!

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a nights stay
Stayed 1 night in Mar 2024
Response from Tara on 18 Mar 2024
Thanks for the 5 stars, Chris! Please come back again soon!