Exterior

Reviews of Motel 6 South Gate, CA

2 out of 5
Motel 6 South Gate, CA
4920 Firestone Boulevard, South Gate, CA

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 291 reviews" "
Rating 8 - Good. 47 out of 291 reviews" "
Rating 6 - Okay. 46 out of 291 reviews" "
Rating 4 - Poor. 34 out of 291 reviews" "
Rating 2 - Terrible. 47 out of 291 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in May 2024
Response from Trina -M6 Guest Services on 24 May 2024
We appreciate your feedback Diego! We are glad to see you had a wonderful stay with us and we sure hope to see you again soon!

6/10 Okay

Efrain

Travelled with partner
Liked: Cleanliness
Rooms need to be cleaned like a good deep cleaning
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Efrain,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Yadira,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was right off the interstate and a road that featured many impromptu drag races. The room we were in featured the worst hotel bed I’ve ever experienced.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Jamie, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Kaira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom door was broken. Looked like an easy fix but was like that for some time.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Kaira, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excellent

Ermosillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok for the price and you have lots of eateries walking distance
Stayed 1 night in Apr 2024
Response from Trina -M6 Guest Services on 18 Apr 2024
We appreciate you sharing your feedback on your stay with us! We hope to see you again soon!

4/10 Poor

Adriana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was very limited parking. There was no shampoo in the shower. There was no ice machine. The clerk didn’t offer any other rooms.
Stayed 1 night in Apr 2024
Response from Trina -M6 Guest Services on 15 Apr 2024
Thank you Adriana for taking the time to share your feedback. We're so sorry for any inconvenience. Our property is a newer Motel 6 and is undergoing maintenance in removing the shampoo/conditioner filters from the showers as it is not apart of Motel 6 franchise guidelines, however, there are amenities available for all guests per request available at the front office. Also, our property does have an ice machine on-site. Front desk is available 24/7 for any questions and guidance. Lastly, in regards of parking, our property does get busy during the weekends, additional parking is available, again with the assistance of front desk staff, they would be guide all guests if anyone is having trouble with parking. Thank you again and hope to see you again soon.

2/10 Terrible

Isaac

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Is alot if noise like water drain
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Isaac,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Donielle Ortega and

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was scratched etching and gang names on mirror, hair, food (oatmeal) and debris in bed on toilet and around floor. There was a cut in the quilt on the bed. They do not use a fitted sheet nor tuck the flat sheet being used as a fitted sheet. We heard hund shots during the night and yelling in the early hours as we were leaving. It worked as far as the place to lay my head down for 3 hours before getting back on the road but definitely wouldn't book here again by choice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Donielle,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Madelin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Trina -M6 Guest Services on 15 Apr 2024
Thank you Madelin for sharing your ratings. We're glad to see you had a wonderful stay with us. We hope to see you again soon!

10/10 Excellent

Catherine

Liked: Amenities
Very clean rooms and comfortable beds.
Stayed 1 night in Mar 2024
Response from Trina -M6 Guest Services on 25 Mar 2024
Thank you Catherine for providing your feedback. We are so thrilled to see you had a wonderful stay with us. Our staff works hard to ensure our guests' will have a comfortable stay with us. We hope to see you again soon!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Trina -M6 Guest Services on 19 Mar 2024
Thank you Janet for providing your feedback. We hope to see you again soon!

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2024
Response from Trina -M6 Guest Services on 29 Feb 2024
Thank you for sharing your feedback Rosalinda! We are glad to see had a great stay with us. We hope that you will be back soon!

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, staff & service
Small parking lot
Stayed 1 night in Feb 2024
Response from Trina- M6 Guest Services on 28 Feb 2024
Thank you Alberto for sharing your feedback. We hope that you had a wonderful stay with us. Our property does have a private parking lot that is for guests' only and we also have additional parking if the spaces are filled. Our staff is more than happy to assist with the additional parking at any time. Thanks again and we hope to see you again soon!

2/10 Terrible

Rosalin

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to extend a stay for a tenant that was there for repairs in their unit, the individuals at the front desk stated that they couldn't extend the stay and that Motel 6 had a 3 day maximum stay policy and that they did me a courtesy for the 5 day stay. Nothing in Motel 6's policy does it state this 3 day maximum. In addition I have no idea what they are referring to "this courtesy" as I booked this through Expedia. I regularly make reservations for tenants who we have to temporarily relocate due to repairs in their units. But this property will no longer be an option for us.
Stayed 5 nights in Feb 2024
Response from Trina -M6 Guest Services on 22 Feb 2024
We are sorry to hear that you were not satisfied with the property's policy. Please keep in mind that each Motel 6 is individually owned which means each property has their own set of policies. Our property has a 3-night stay max policy, however, this past weekend our property did extend and allowed a 5-night max stay due to the long weekend holiday that just passed and was only reflected for this past weekend. The tenant/ guest you booked for did share her appreciation towards our friendly staff and property and complimented on how wonderful her stay was here at Motel 6 South Gate and completely understood the property's policy. Thank you again for sharing your feedback, and hope this brings some clarity regarding the property's policy.

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, friendly atmosphere.
Stayed 2 nights in Feb 2024
Response from Trina -M6 Guest Services on 21 Feb 2024
Glad to hear you enjoyed your stay with us, Guadalupe. It was pleasure having you stay with us and we hope that you will be back to stay again soon!

10/10 Excellent

Julio

Stayed 1 night in Feb 2024
Response from Trina- M6 Guest Services on 21 Mar 2024
Thank you for sharing your feedback, Julio. We are glad to see you had a great stay with us and hope to see you again soon!

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool motel
Stayed 1 night in Jan 2024
Response from Trina- M6 Guest Services on 7 Feb 2024
Thank you for sharing your feedback, Bryant. We are glad to see you enjoyed staying at our property. We hope to see you again soon!

6/10 Okay

gabriel

Stayed 1 night in Jan 2024
Response from Trina- M6 Guest Services on 21 Mar 2024
Thank you for sharing your feedback Gabriel. We hope to see you again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 3 Feb 2024
Hi John, Ten out of 10?! We’re blushing. Thanks for your review, we really appreciate the support. Kaur J.#Team6

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, staff and amenities were great
Stayed 3 nights in Jan 2024
Response from Trina -M6 Guest Services on 19 Jan 2024
We are pleased to hear that you enjoyed your stay with us. We appreciate you for sharing your feedback and hope you will stay with us again soon!

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Trina -M6 Guest Services on 19 Jan 2024
Thank you for sharing your ratings Veronica. Hope we see you again soon!

10/10 Excellent

Evelin Gabriela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Trina -M6 Guest Services on 19 Jan 2024
Thank you for sharing your ratings Evelin. Glad to see you had a wonderful stay with us. We hope to see you again soon!

10/10 Excellent

francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Trina -M6 Guest Services on 6 Jan 2024
Thank you Francisco for taking the time to share your ratings. We are glad to see you had a wonderful stay with us. We hope to see you again soon!

2/10 Terrible

juana e

Stayed 1 night in Jan 2024

6/10 Okay

Antoniette

.
Response from Trina -M6 Guest Services on 12 Feb 2024
Thank you for sharing your ratings Antoniette! We hope to see you again soon!

8/10 Good

dario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Trina -M6 Guest Services on 28 Dec 2023
Thank you for sharing your ratings Dario. We hope to see you again soon!

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the customer service and by the hidden fee of 100 dollars at the time of check in. I'm a construction worker so I get off work really tired. So this was inconvenient I had already paid reservations. Never again
Stayed 1 night in Dec 2023
Response from Trina -M6 Guest Services on 25 Dec 2023
We are sorry you were not pleased with your experience. Our staff works hard to provide excellent customer service so I will be looking further into this matter. As for the deposit, it is mandatory for all guests for room incidentals and it is returned immediately upon check out. The deposit policy is not a hidden fee as it is stated on our hotel's website, as well as on "Important Hotel Information/ Policies" located right above confirming your reservation on expedia. Hope that you will give us another chance in the future.

8/10 Good

Linda, Oxnard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dispensers in the shower were empty. No shampoo with conditioner and the body wash dispensers had nothing. There was 2 small package of soap, which I had to use when I took my shower. The vending machine prices were reasonably priced.
Stayed 1 night in Dec 2023
Response from Trina -M6 Guest Services on 25 Dec 2023
Thank you for sharing your feedback Linda. Our property is still undergoing renovations from the previous franchise, therefore we are still in the process of removing the dispensers as per policy of Motel 6 franchise. We do offer additional amenities upon request at the front desk. We hope you had a pleasant stay with us and we hope to see you again soon!

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2023
Response from Trina -M6 Guest Services on 25 Dec 2023
Thank you Walter for sharing your feedback. We hope to see you again soon!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
The room was nice and clean. Bed wasn't too soft only thing I'd complain about is parking area is very small for the amount of rooms the hotel has. Lots of shopping and restaurants within walking distance. Definitely will be staying again.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Mary Louise

Response from Trina -M6 Guest Services on 12 Feb 2024
Thank you for sharing your ratings Mary! We are glad to see you had a wonderful stay with us. We hope to see you again soon!

2/10 Terrible

Andrea

4/10 Poor

Darryl

Travelled with partner
Disliked: Amenities
Sketchy neighborhood. Loud cars and other tenants. The towels were a joke...tiny, ripped, rough, mismatched more like a small handtowel. No shower bench or handheld shower head in the bathroom.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Dec 2023
Hi Darryl, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Crowded parking
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Dec 2023
Hey friend, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Trina -M6 Guest Services on 11 Dec 2023
Thank you for sharing your ratings, Justin. We hope you will be back to stay with us again soon!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has recently been remodeled, gives it a fresh cleanly modern look. Still under remodeled conditions on the outside but I’m sure it will be up to par once old furniture is out of property.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There no soap at the dispensers 🤔
Response from Brand Experience Team on 1 Dec 2023
Hi Dario, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Rolando

Stayed 2 nights in Nov 2023
Response from Trina -M6 Guest Services on 23 Nov 2023
Thank you for sharing your feedback, Rolando. Glad to see you had a great stay with us and we hope that you will be back to stay at our property again!

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, amenities
The room was nice and big but it was unsanitary. There were stains on my mattress cover and it looked like blood on the light switch.
Stayed 2 nights in Nov 2023
Response from Trina -M6 Guest Services on 23 Nov 2023
We are so sorry to see that you did not have a pleasant stay with us. I will be sure to share your feedback with our staff to ensure this does not happen again. In reviewing this matter, nothing was brought to our attention during your stay with us. In the future, if there is ever anything wrong with the room it is important for guests' to immediately bring it our staff's attention as well as to better accommodate your stay with us.

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy.OK bed.Harsh LED lighting.Cheap and clean but other than that not great
Stayed 1 night in Nov 2023

6/10 Okay

Edgar

Liked: Cleanliness, staff & service
The shower didn't have shampoo or body wash in the dispensers the times I've stayed. Would like to have more channel options for the tv.
Stayed 1 night in Nov 2023
Response from Trina -M6 Guest Services on 23 Nov 2023
Thank you Edgar for sharing your feedback. We recently turned this property into a Motel 6. Our property is still undergoing construction and we are in the process of removing the shampoo/ body wash dispensers from each of the rooms as they are not a part of the brand's requirements as it was for our previous brand. Just a helpful reminder, in the future, extra amenities is available upon request, just simply ask the front desk employee and they will be able to assist you. Thanks again and we hope to see you again soon!

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023
Response from Trina -M6 Guest Services on 23 Nov 2023
Thank you Nancy for sharing your feedback. We are pleased to see that you had a great stay with us and we hope to see you again soon!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable. Love coming here. Everything is close but for food and drinks
Stayed 1 night in Nov 2023
Response from Trina -M6 Guest Services on 8 Nov 2023
Thank you Joe for sharing your feedback regarding your stay. We are so pleased to hear that you had a positive experience staying here. Our staff works extremely hard to maintain the quality of our rooms and making sure it always clean and comfortable for our guests' have a great night stay. There are several food options nearby our property including a 24-hour jack in the box next door, a coffee shop and a plaza across the street offering serval quick bites and a restaurant. Thank you again for providing your feedback and we hope to see you again soon!

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place has never let me dow. The staff is amazing and the stay is always pleasant. Rooms are always clean.
Stayed 1 night in Nov 2023
Response from Trina -M6 Guest Services on 6 Nov 2023
Thank you Rosie for taking the time to share your feedback and recognizing our amazing staff. They work really hard to ensure the quality of our rooms and property and maintain the cleanliness to ensure our guests will have a very comfortable stay. We appreciate your loyalty with us and it is always a pleasure having you stay with us! Hope to see you again soon.

10/10 Excellent

Kosei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the kindness of employee. The room was very clean and comfortable. If I will visit LA, I will visit here again. And the staff was good at greeting Japanese.
Stayed 3 nights in Oct 2023
Response from Trina -M6 Guest Services on 30 Oct 2023
We are so pleased to hear you had a wonderful stay with us Kosei! Our staff works very hard to maintain the quality and cleanliness of our rooms and property to make sure our guests' have a comfortable stay. Thank you again for sharing such kind words and we hope to see you again soon!

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Trina -Front Desk Agent on 18 Oct 2023
Thank you for sharing your feedback Nancy. It was a pleasure having you stay with us at our property and we hope to see you again soon!

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a pleasure staying here. Property is safe and secure. The room was clean and ac was amazing!
Stayed 1 night in Oct 2023
Response from Trina -Front Desk Agent on 9 Oct 2023
Thank you for your kind words, Rosie. It is a pleasure for us hosting you! We are glad to see our staff's hard work in maintaining the cleanliness of our rooms as well as keeping the environment of the property safe does not go unnoticed. We hope to see you again soon!